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Retail Sales Associate
Tobacconists of Cary —Cary, NC
- $15 - $20 an hour
- Part-time
- Background check
- Merchandising
- 21 years or older
- Store discount
- Flexible schedule
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Retail Sales Associate

Tobacconists of Cary
Cary, NC

Quick Apply

Job Details

Part-time
$15 - $20 an hour

Benefits

Store discount
Flexible schedule

Qualifications

Product presentation
Collaboration
Merchandising
Attention to detail

Full Job Description

Part-Time Sales Associate – Cigar Shop

Position Type: Part-Time
Reports To: Store Manager / Owner

Position Summary

The Part-Time Sales Associate is responsible for creating a welcoming, knowledgeable, and customer-focused experience for every guest. This role assists customers with cigar selections, accessories, and store offerings while maintaining a clean, organized, and well-stocked retail environment. The ideal candidate is personable, dependable, detail-oriented, and comfortable building relationships with both new and experienced cigar enthusiasts.

Key Responsibilities

Greet every customer promptly and provide friendly, attentive service.
Assist customers with selecting cigars, accessories, and related merchandise based on their preferences, experience level, and occasion.
Develop and maintain a working knowledge of cigar brands, wrappers, strengths, flavor profiles, accessories, and proper storage.
Educate customers on cigar care, humidification, cutting, lighting, and storage when appropriate.
Build relationships with regular customers and create a welcoming, community-oriented shop atmosphere.
Process sales accurately using the point-of-sale system, including cash, credit card, and gift card transactions.
Verify identification and follow all applicable age-verification, tobacco sales, and store policies.
Restock shelves, displays, humidors, accessories, and merchandise throughout each shift.
Maintain the cleanliness and presentation of the sales floor, humidor, lounge areas, counters, and back-stock areas.
Monitor inventory levels and communicate low-stock items, damaged products, or customer requests to management.
Assist with receiving shipments, labeling merchandise, organizing inventory, and preparing displays.
Support store events, tastings, promotions, and customer appreciation activities as needed.
Answer phone calls, respond to basic customer questions, and direct inquiries to management when necessary.
Help maintain a professional, polished, and welcoming store environment at all times.
Follow opening and closing procedures, including cash handling, cleaning, securing merchandise, and preparing the store for the next shift.
Work collaboratively with team members and communicate clearly with management regarding customer needs, store operations, and scheduling.
Must have the desire to increase knowledge about cigars and cigar industry

Qualifications

Must be at least 21 years old.
Previous retail, hospitality, customer service, or sales experience preferred.
Interest in cigars, tobacco products, hospitality, or luxury retail is a plus; training can be provided.
Strong communication and interpersonal skills.
Comfortable starting conversations and making thoughtful product recommendations.
Reliable, punctual, and able to work independently.
Ability to stand for extended periods and lift up to 25 pounds.
Availability to work evenings, weekends, and occasional special events.
Ability to comply with all local, state, and federal regulations related to tobacco sales.

Ideal Candidate

This person enjoys connecting with people, takes pride in creating a great customer experience, and is eager to learn the cigar business. They should be approachable and professional, with the ability to make both first-time visitors and longtime customers feel at home in the shop.

Pay: $15.00 - $20.00 per hour

Benefits:

Flexible schedule
Store discount

Work Location: In person

Quick Apply

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