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AI Tech Architect

Global KTech
Minneapolis, MN

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Job Details

Contract
$75 - $80 an hour

Qualifications

AI models
Data model design
Stakeholder engagement
Data modeling
Call center experience
AI tools proficiency
System design
Google Cloud Platform
Research
AI platforms (beyond public GPTs)
Machine learning cloud services
Distributed systems
Developing large-scale AI models
Natural language processing
Cloud Architecture Design (Architecture design skills)
Implementing machine learning algorithms
Distributed computing
AI
AI applications
Design (software development lifecycle)
Stakeholder management

Full Job Description

We have an urgent requirement for AI Architect with Contact Center Conversational AI experience . This is a hands-on role focused on designing and implementing AI-driven solutions for Contact Center transformation in a healthcare environment.

Strong hands-on experience in Conversational AI, LLMs (Large Language Models), and Contact Center platforms is a MUST. Candidates should also have hands-on experience with Azure AI or Google GCP AI services.

The ideal candidate should have solid experience in solution architecture, AI/ML, NLP, and enterprise integrations. Healthcare domain experience is highly preferred.

Candidates who are willing to work onsite at the client location in Minneapolis, MN. This is an onsite role.

Job Description:

Key Responsibilities:

Define and lead AI solution architecture for Contact Center transformation.
Design and deploy AI-powered applications leveraging LLMs, Conversational AI, summarization, and workflow automation.
Collaborate with Cloud, ML, and CRM teams for seamless integration.
Conduct research and prototype new AI capabilities to improve operational efficiency and customer experience.
Ensure compliance with healthcare regulations (e.g., HIPAA) and data privacy standards.
Monitor AI system performance and optimize models based on KPIs.
Train and mentor teams on AI technologies and communicate complex AI concepts effectively.

Required Qualifications:

Bachelor’s degree in Computer Science, IT, Computer Engineering, or related field (Data Science specialization preferred), or equivalent experience.
Proven experience as a Solution Architect or AI Architect in enterprise environments.
Hands-on expertise in LLMs, Conversational AI, NLP, AI/ML pipelines, and cloud AI platforms (Azure AI / Google GCP AI).
Strong knowledge of data modeling, distributed systems, and software architecture.
Excellent collaboration, communication, and stakeholder management skills.

Preferred:

Healthcare domain experience.
Experience with Claude-based AI or other enterprise-grade LLMs.

Minneapolis, MN (Hybrid). Local candidates are highly preferred due to onsite expectations

Years of EXp:10+yrs

Pay: $75.00 - $80.00 per hour

Experience:

LLM: 10 years (Required)
Vertex AI: 10 years (Required)
Contact Center Conversational AI: 10 years (Required)
AI: 10 years (Required)

Work Location: Hybrid remote in Minneapolis, MN 55447

Quick Apply

Refine Your Search

global tech jobs

AI Tech Architect

Entry Level English Teacher ( ESL Teacher)

API Tech Lead - Local to Pittsburgh, Cleveland, or Dallas

Sports Fanatic Customer Service Representative supporting ESPN

Remote Senior Bioinformatics Scientist (PhD)-581639

[Entry Level] Software Tester (2605-3)

[Entry Level] Software Tester / Field Tester (2605-3)

QA Engineer (remote)

Tech Support Engineer

Remote Medicinal Chemist (Small Molecule) – 415678

Global Services Tech III

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Global Services Tech II

Process Simulation Engineer, Global Engineering Tech Transformation

IT Support Specialist

Chem Tech

TikTok Shop - Fulfillment Centers Operations Associate, Merchant Support

Biologics Engineering Scientist – Remote - 415679

Customer Operations Specialist

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