Top 1929 Government Jobs in New Carrollton, Md

Loan Servicing and Collections Manager
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Key Account Manager - Government
Uline —Washington, DC
- $100,000 - $150,000 a year
- Full-time
- 5 years
- Pass drug screening
- Bachelor's degree
- Mileage reimbursement
- Paid holidays
Government Affairs Director
Integrity Consulting —Washington, DC
- $200,000 - $228,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Support Integration Officer
Central Intelligence Agency —Washington, DC
- $75,972 - $100,097 a year
- Full-time
- Customer service
- Driver's License
- Bachelor's degree
Contracting Officer
Central Intelligence Agency —Washington, DC
- $81,576 - $156,737 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Courtroom Deputy
District of Columbia District Court —Washington, DC
- $62,212 - $111,099 a year
- Mid-level
- Office
HSPD-12: Government Badging & Credentialing Specialist (Lanham, MD.*)
Citizant Inc —Lanham, MD
- $41,000 - $56,100 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Operations Support Coordinator
Prince George's County, MD Government —Largo, MD
- $55,500 - $75,324 a year
- Full-time
- Mid-level
- Office
- Databases
- Paid holidays
- Disability insurance
13d
LTGF Victim Services Assistant
Prince George's County, MD Government —Prince George's County, MD
- $31.25 an hour
- Weekends as needed
- Spanish
- Public speaking
- Office
- Paid holidays
- Disability insurance
3d
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Lanham, MD.*)
Citizant Inc —Lanham, MD
- $41,000 - $56,100 a year
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
HR Specialist (Administrative Officer I)
Maryland Department of Transportation —Anne Arundel County, MD
- $55,710 - $87,867 a year
- Online Application
- Office
- Administrative experience
- High school diploma or GED
- Retirement plan
4d
General Clerk IV
Prince George's County, MD Government —Capitol Heights, MD
- $50,500 - $68,458 a year
- Full-time
- Microsoft Outlook
- High school
- Office
- Paid holidays
- Disability insurance
8d
Communications Specialist
City of Greenbelt —Greenbelt, MD
- $75,358.40 a year
- Mid-level
- Office
- 3 years
Quick Apply
General Clerk IV
Prince George's County Government —Capitol Heights, MD
- $50,500 - $68,458 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
7d
Administrative Assistant II
City of Laurel, Maryland —Laurel, MD
- $28.28 an hour
- Weekends as needed
- Computer literacy
- Research
- Mid-level
2d
DEERS/RAPIDS ID Clerk
D2 Government Solutions —Washington, DC
- Part-time
- Customer service
- Office
- Human resources
Quick Apply
5d
Financial Specialist
District of Columbia District Court —Washington, DC
- $56,478 - $111,099 a year
- Mid-level
- Office
7d
HSPD-12: Government Badging & Credentialing Specialist (Washington, D.C)
Citizant Inc —Washington, DC
- $21.26 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
7d
Government Property Administrator
Science Systems & Applications —Lanham, MD
- $65,000 - $75,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
Quick Apply
9d
Case Administrator
District of Columbia District Court —Washington, DC
- $56,478 - $101,109 a year
- Mid-level
- Office

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Loan Servicing and Collections Manager

DEPARTMENT OF LABOR FEDERAL CREDIT UNION -
Washington, DC

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Operational analysis
Staff supervision
Team supervision
Finance
Spreadsheets
Regulatory compliance
Industry knowledge of banking risk management
Team development
Documentation tools
Bachelor's degree
Process improvement planning
Portfolio risk management
Process management

Full Job Description

Position Summary

The Loan Servicing and Collections Manager is responsible for managing loan servicing, consumer collections, and recovery operations to ensure accuracy, compliance, and effective delinquency and loss mitigation outcomes. This role provides direct leadership and operational oversight of loan servicing, loan quality control, collections, and recovery functions and personnel.

This position ensures consistent execution of servicing and collections activities, maintains strong internal controls, and supports audit and examination readiness. The Manager partners with Lending leadership, Accounting, Compliance, and Operations to support portfolio performance and risk management objectives.

Primary Duties & Responsibilities

People Leadership & Performance Management

Provide direct supervision, coaching, and performance management for assigned staff.
Establish clear expectations, goals, and accountability standards aligned with departmental objectives.
Conduct regular check-ins, performance evaluations, and development planning.
Support onboarding, cross-training, and coverage planning to ensure continuity of operations.

Loan Servicing Oversight

Oversee loan servicing operations including post-closing review, loan maintenance, collateral tracking, title perfection, and system accuracy.
Ensure servicing activities are completed timely, accurately, and in accordance with policy, regulatory, and examiner requirements.
Review loan quality control results, identify trends or control gaps, and ensure corrective actions are implemented and documented.
Partner with the Loan Servicing Lead to provide guidance, maintain procedures, and ensure workflow continuity.

Collections & Recovery Management

Oversee consumer collections and recovery activities across early-stage delinquency, late-stage collections, charge-off, and post charge-off recovery.
Ensure collection strategies align with portfolio goals, compliance requirements, and member experience standards.
Monitor delinquency, charge-offs, and recovery performance; identify risks and recommend mitigation strategies.
Provide oversight and guidance for legal recovery activity, repossession coordination (as applicable), and external vendors or legal partners.

Compliance, Risk & Audit Readiness

Ensure servicing and collection activities comply with applicable laws and regulations, including FDCPA, BSA/AML, OFAC, and state requirements.
Maintain accurate and complete documentation to support internal audits, external audits, and regulatory examinations.
Serve as a point of contact for servicing and collections-related audit or examiner inquiries.
Escalate material risks, compliance issues, or policy exceptions to Lending leadership promptly.

Reporting & Portfolio Monitoring

Review and analyze servicing, delinquency, collections, and recovery metrics.
Prepare or contribute to operational, risk, and performance reporting for management, ALCO, and Board use as requested.
Use data to identify trends, staffing needs, and opportunities for process improvement.

Process Improvement & Collaboration

Identify opportunities to improve efficiency, accuracy, and controls across servicing and collections workflows.
Partner with Lending, Compliance, Finance, and Technology teams on system enhancements, testing, and process changes.
Support implementation of policy, procedure, or system updates impacting servicing and collections operations.

Position Requirements Required:

Bachelor’s degree or equivalent experience preferred.
Minimum of 5–7 years of experience in loan servicing, collections, or lending operations within a financial institution.
Prior experience managing employees or teams.
Strong working knowledge of consumer lending products, loan servicing processes, and collections practices.
Demonstrated understanding of FDCPA and other applicable regulatory requirements.
Ability to analyze operational data, manage risk, and support process improvements.
Proficiency with Microsoft Excel, Word, and collaboration tools; familiarity with core loan systems.

Preferred:

Credit union or banking experience.
Experience overseeing both loan servicing and collections functions.
Exposure to post charge-off recovery, legal collections, or vendor management.

Interpersonal Skills

Strong leadership and coaching skills.
Ability to communicate clearly and professionally, including during difficult conversations.
High level of discretion, judgment, and accountability when handling sensitive information.
Ability to work collaboratively across departments.

Work Environment

This position is in person based on operational need. This role may transition into hybrid upon operational flexibility. This job description reflects the core responsibilities and expectations of the Loan Servicing and Collections Manager role. The employee may perform other job-related duties as assigned, and the organization may adjust the role as operational needs evolve.

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Washington, DC 20210

Quick Apply

Refine Your Search

government jobs in new carrollton, md

Loan Servicing and Collections Manager

Key Account Manager - Government

Government Affairs Director

Support Integration Officer

Contracting Officer

Courtroom Deputy

HSPD-12: Government Badging & Credentialing Specialist (Lanham, MD.*)

Operations Support Coordinator

LTGF Victim Services Assistant

HSPD-12: Government Badging & Credentialing Specialist (Traveler: Lanham, MD.*)

HR Specialist (Administrative Officer I)

General Clerk IV

Communications Specialist

General Clerk IV

Administrative Assistant II

DEERS/RAPIDS ID Clerk

Financial Specialist

HSPD-12: Government Badging & Credentialing Specialist (Washington, D.C)

Government Property Administrator

Case Administrator

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