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Associate Administrator

Johns Hopkins University -
Baltimore, MD

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Job Details

Full-time
$98,200 - $171,900 a year

Qualifications

Streamlining administrative processes as a healthcare practice manager
Resource allocation
Space allocation
Business financial process improvement
Business development management
Clinical program budget management
Preparation of internal financial performance reports
Performance improvement leadership
Strategic management
Program design
Patient question and concern management
Financial data reconciliation
Faculty collaboration
Bachelor's degree in finance
Healthcare Administration
Bachelor's degree in business
Process design
Performance Reporting
Patient complaint handling
Metrics Reporting
Performance management
Finance
Master's degree
Patient experience leadership
Schedule management
Expense reports
Bachelor's degree
Overseeing academic personnel management
Developing strategic business plans
Research administration

Full Job Description

Affiliated Office Address

Baltimore, MD, United States

Requisition ID

120748

Date Created

March 25, 2026

Job Family

Finance & Business

Job Subfamily

Business Ops-Admin Mgmt

Job Function

Administrative Management

Exempt Status

Exempt

Shift Type

Full Time

Schedule

M-F 8:30-5:00

Worksite

04-MD:School of Medicine Campus

Work Modality

On-site: 90-100% of hours worked on-site

We are seeking a Associate Administrator - Clinical who will provide leadership and management of the financial, operational, and administrative activities for the Divisions of General Internal Medicine and Addiction Medicine. The position reports directly to the Department Administrator. The position manages finances, human resources, program/business development, operational oversight and other patient care fiscal and administrative operations that typically span the Johns Hopkins University School of Medicine (SOM) and the Johns Hopkins Health System (JHHS). The Associate Administrator - Clinical partners with the Department Administrator and Division Directors to maintain sustainable financial success, implementing continuous performance improvement, and helping develop new programs. The Associate Administrator is responsible for the clinical practice operations and annual revenue generated by physicians and advanced practice providers.

Specific Duties & Responsibilities

Financial

Manage all divisional financial lines of business (clinical, research, gift, endowment, etc.) that generate budget expense and sponsored expense, including substantial institutional support that requires a high level of scrutiny and reconciliation.
Meet and exceed operating targets set by the department and SOM and participate in annual performance improvement goals.
Review monthly account and/or business plan activity, correct errors, and identify and report any problems or discrepancies.
Reconcile monthly financial statements between JHM entities.
Provide financial and other operational reports, as needed, for JHM, JHHS, JHU, and departmental leadership.
Provide, review, and analyze the clinical practice finances of assigned areas.
Develop appropriate billing strategies to maximize annual charges.
Develop faculty profit and loss statements or other metrics and provide regular updates to leadership on faculty productivity reporting.
Develop strategies with leadership and faculty for establishing and utilizing discretionary funds that aligns donor intent, budget guidelines and applicable JHU policies.
Monitor faculty, staff, and fellow percent of effort expended on research grants and contracts and maintain equivalent salary distribution on accounts.
Develop the annual operating budget for submission.
Assist with the clinical budgeting process and ensure performance improvement on bottom line.
Design and produce various reports utilizing institutional data to create monthly, quarterly, and annual financial reports for leadership.
Prepare or ensure the correct preparation of various forms such as journal vouchers, check deposits, check requests, and telephone service requests.
Prepare electronic budgets and expenditure transfers.

Operations Management

Collaborate with faculty, nursing, and administrative leaders to ensure optimal clinic operations.
Provide practice management leadership as needed to all faculty practices.
Ensure patient access goals are met for clinic visits and other appointment scheduling.
Develop systems for administrative workflow in accordance with departmental goals.
Manage departmental operations to ensure patient-centered activities and maximize patient satisfaction scores.
Utilize patient satisfaction data to identify opportunities for improvement in departmental workflow and improve patient satisfaction.
Investigate and respond to patient complaints.
Ensure appropriate levels of staffing in all administrative areas.
Make recommendations about opportunities to improve space utilization and define needs and justification for additional space to the administrator and chair.

Program/Project Planning & Development

Support development of tactical business plans in conjunction with administrative leaders.
Develop comprehensive project plans for identified opportunities, establishes project goals, objectives and outcomes, secures leadership support and endorsement.
Determine project timeline to accomplish identified goals with milestones.
Assist in the implementation of projects, utilize skills of communication, negotiation and problem solving to execute steps of implementation, monitor progress towards outcomes and modify action plan, plan interventions as necessary to maintain timeline, recognize potential for integration/collaboration.
Evaluate project outcomes, collect relevant data to determine efficiency of project, make and implement recommendations to improve outcomes or processes, develop written summary reports and make recommendations to the leadership.

Human Resources

Work closely with department, JHU SOM and Central, and JHHS human resources staff on routine and non-routine HR issues.
Ensure performance management is carried out consistent with appropriate policies.
Provide recommendations for staffing resource allocations.
Other duties as assigned.

Technical Skills & Expected Level of Proficiency

Budgeting - Advanced
Documentation and Reporting - Advanced
Financial Acumen - Advanced
Financial Administration - Advanced
HR Management - Advanced
Operational Oversight - Advanced
Oral and Written Communications - Advanced
Process Improvement - Advanced
Program Management - Advanced
Quality Improvement and Patient Satisfaction - Advanced

Minimum Qualifications

Bachelor’s Degree in Finance, Accounting, Business, Health Care Administration or related field.
Eight years of progressively responsible professional-level
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Master’s Degree in a related field.

Classified Title: Associate Administrator - Clinical
Job Posting Title (Working Title): Associate Administrator (General Internal Medicine & Addiction Medicine)
Role/Level/Range: L/04/LF
Starting Salary Range: $98,200 - $171,900 Annually ($135,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F 8:30-5:00
FLSA Status: Exempt
Location: School of Medicine Campus
Department name: SOM DOM General Internal Medicine
Personnel area: School of Medicine

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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