Top 1494 Help desk analyst Jobs

FINANCIAL SYSTEM ADMINISTRATOR
Designs Direct Creative Group —Covington, KY
- Full-time
- Oracle
- No experience needed
- Mid-level
- Health savings account
- Health insurance
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IT Systems Analyst
Restoration of America —Ponte Vedra, FL
- $60,000 - $65,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Health savings account
- Health insurance
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Help Desk Analyst - Harrisburg, PA/On-Site
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
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Principal Automation Analyst
Chesterfield County, VA —Chesterfield, VA
- $80,274 - $122,418 a year
- Full-time
- Computer Science
- System design
- Mid-level
Help Desk Analyst 2 - Franklin County, OH/onsite
Software Technology Inc —Franklin County, OH
- Mid-level
- Windows
- Travel
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Sr. Business Analyst
CGI Group, Inc. —Fairfax, VA
- $62,900 - $139,300 a year
- 7 years
- Writing skills
- Mid-level
- Paid parental leave
- Paid holidays
Epic Beacon Analyst - Remote
UnitedHealth Group —Eden Prairie, MN
- $72,800 - $130,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
DPAE Aircraft Carriers IT Analyst
CACI —Washington, DC
- $72,700 - $149,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
Help Desk Representative
Peraton —Fort Huachuca, AZ
- $39,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Business Systems Support / Analyst
JONES DAIRY FARM. —Fort Atkinson, WI
- Full-time
- Computer science
- Computer Science
- Research
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Manager of Technical Services
Inceed —Tahlequah, OK
- $80,000 - $95,000 a year
- 7 years
- Driver's License
- Supervising experience
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14d
Epic Inpatient Orders Analyst - Remote
UnitedHealth Group —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- 5 years
- Pass drug screening
- Mid-level
Epic Cadence and RTE Analyst - Remote
UnitedHealth Group —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Help Desk Analyst
Jackson Lewis —Orange County, CA
- $26.70 - $33.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Help Desk Analyst
VivSoft Technologies —Remote
- Full-time
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
8d
Help Desk Analyst
ATC —Madison, WI
- Contract
- Mid-level
- 2 years
- Communication skills
Tier 2 Help Desk Analyst/IT Generalist (Remote)
Govcio LLC —Remote
- $65,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
4d
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Help Desk Analyst L1
Zones —Indianapolis, IN
- $24 - $28 an hour
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Windows
- Health insurance
Quick Apply

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FINANCIAL SYSTEM ADMINISTRATOR

Designs Direct Creative Group
Covington, KY

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Systems integration
Application systems
High school diploma or GED
Productivity software
Cross-functional collaboration
Continuous process improvement (CPI)
Cross-functional communication

Full Job Description

What We Do:

Designs Direct Creative Group is a full-service, world-class home decor company providing retailers of all sizes with the complete home decor solutions since 2002. Our team is made up of highly creative and energetic individuals with diverse skills and interests; and together, we have created a supportive culture that values teamwork as well as individual growth.

Job Summary:

The Enterprise System Administrator will serve as the dedicated owner of our Nextworld ERP platform, the financial system of record and core enterprise application supporting daily operations across purchasing, logistics, accounting, and reporting for Designs Direct and our sister company.

This role will serve as the primary point of contact for all Nextworld-related administration, user support, troubleshooting, integrations, data integrity, and ongoing platform improvements that help the business operate more efficiently and effectively.

Nextworld-specific experience is not required. The ideal candidate will have prior experience supporting enterprise systems, strong learning agility, and a proactive approach to ownership and problem-solving.

Candidates with strong systems aptitude and experience supporting business applications in adjacent environments are also encouraged to apply.

Duties/Responsibilities:

Platform Administration & Support:

Serve as the primary point of contact for all Nextworld-related questions, issues, and requests
Manage system maintenance, updates, and environment administration (Development, Test, and Production)
Administer user access, role-based security, and permissions
Submit and manage support tickets with the Nextworld vendor
Monitor, troubleshoot, and resolve system issues as they arise

Data Integrity & Integrations:

Maintain and support integrations between Nextworld and connected business applications
Understand and troubleshoot data flows between integrated systems
Conduct regular data audits to ensure accuracy and integrity across platforms
Maintain clean and reliable data to support reporting and downstream business processes

Reporting & Data Access:

Support self-service reporting needs for Merchandising, leadership, and operational teams
Help teams access, interpret, and utilize data from Nextworld for operational decision-making and financial reporting
Assist in improving visibility into business performance through reliable reporting and data access

Continuous Improvement & Development:

Update and enhance existing custom applications within Nextworld, including Royalty & Accrual applications and PQS Cost Analysis
Develop no-code and low-code applications and workflow automations to improve efficiency and reduce manual processes
Identify opportunities to better leverage the platform based on day-to-day operational needs and user feedback

Required Skills/Abilities:

Technical Skills:

Strong proficiency in Microsoft 365 suite
Experience supporting an ERP or enterprise application platforms in an administrator, analyst, or systems ownership capacity
Comfort working within modern, API-driven systems and integrations
Exposure to software development or scripting, including the ability to read code and understand system logic
Willingness and ability to learn new systems, tools, and technologies as needed

Professional Competencies:

Strong critical thinking and problem-solving skills with a methodical troubleshooting approach
Ability to connect business needs with system capabilities and operational processes
Analytical mindset with attention to detail
Process-oriented thinking with a focus on quality and accuracy
Adaptability and ability to manage changing priorities
Strong learning agility and initiative
Effective interpersonal communication skills with the ability to collaborate across a variety of teams, personalities, and skill levels
Collaborative approach to projects and continuous improvement initiatives

Preferred Skills:

Experience with at least one ERP system (NetSuite, SAP, Oracle, etc.) or modern low-code/SaaS platform; Nextworld experience is a plus but not required
Exposure to APIs and system integrations, preferably REST-based integrations
Familiarity with integration and testing tools such as Postman
Exposure to environment management, user access administration, and basic data governance practices
Cross-functional experience in an office or business operations environment
Vendor management experience preferred

Education and Experience:

High school diploma required; college degree in business, technology, finance, or a related field preferred
2–5 years of relevant experience supporting ERP or enterprise application platforms preferred

Physical Requirements:

On-site position at headquarters (605 Philadelphia St., Covington, KY)
Prolonged periods sitting at a desk and working on a computer (7+ hours daily)
Ability to stand for 1-3 hours daily
Ability to lift up to 20 pounds periodically
Occasional travel within an 80-mile radius as needed
Availability for occasional after-hours work during major system updates or implementations

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

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