Top 323 Help desk assistant Jobs

IT- Help Desk Ticket Assistant
Velo Associates PLC —Grand Rapids, MI
- $18 - $23 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Help Desk Assistant, Crayola Experience
Crayola LLC —Orlando, FL
- Part-time
- English
- Ability to lift 50 pounds
- Children
- Health insurance
- 401(k)
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Student Assistant - Information Technology (IT) Service Desk- Hybrid
University Enterprises, Inc. —Sacramento, CA
- $22 - $30 an hour
- Part-time
- Remote
- Background check
- Computer Science
- Criminal background check
- Health insurance
- Work from home
Online Help Desk Assistant
Alpine School District —American Fork, UT
- $18.74 an hour
- Microsoft Office
- 16+ years old
- Associate's degree
IT Assistant
Property Management Associates —Culver City, CA
- $28 - $30 an hour
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- Disability insurance
- Health insurance
IT Helper - Part Time
DO & CO —Redondo Beach, CA
- $28.16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Helpdesk Assistant (Fulltime)
Two95 International Inc. —Cherry Hill, NJ
- Full-time
- Entry level
Quick Apply
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Dealership IT Support & Administrative Assistant
Glendale Chrysler Jeep Dodge Ram (St. Louis) —Glendale, MO
- $18 - $22 a week
- Full-time
- Background check
- Dealership
- Computer literacy
Quick Apply
9d
IT Assistant/Technical Support
Advance Nursing Services —Downey, CA
- $16.04 an hour
- Part-time
- High school diploma or GED
- Travel
- Entry level
- Health insurance
- Life insurance
IT Assistant
Museum of Maritime Navigation and Communication —Staten Island, NY
- $16 - $20 an hour
- Part-time
- Computer literacy
- Office
- Children
- Flexible schedule
Quick Apply
11d
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
IT Assistant
iBUYPOWER —City of Industry, CA
- $28 - $30 an hour
- Full-time
- Microsoft Outlook
- Ability to lift 50 pounds
- 1 year
- Paid holidays
- Health insurance
Quick Apply
11d
Technology Assistant-Help Desk (12 Month)
High School District 214 —Arlington Heights, IL
- $27.62 an hour
- Online Application
- Classroom
- Public school
- Mechanical knowledge
Graduate Administrative Assistant
Troy University —Troy, AL
- Windows
- Marketing
- Entry level
5d
IT Help Desk Assistant
Enterprise State Community College —Huntsville, AL
- $28,836 - $46,327 a year
- 8 hour shift
- Background check
- High school
- English
- Wellness program
- Health insurance
6d
Student Assistant - Information Technology Help Desk
University Enterprises, Inc. —Sacramento, CA
- $18 - $20 an hour
- Part-time
- Background check
- Computer Science
- Office
9d
Journeyman Computer User Support Specialist - Secretary of the Air Force Office of Small Business Programs (SAF/SB)
TLN Worldwide Enterprises Inc —Washington, DC
- $60,000 - $80,000 a year
- Microsoft Outlook
- Computer Science
- Mid-level
Project Coordinator - Software and IT
Mehr Consultancy —Irving, TX
- $18 - $20 an hour
- Full-time
- Office
- Entry level
Quick Apply

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IT- Help Desk Ticket Assistant

Velo Associates PLC
Grand Rapids, MI

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Job Details

Full-time
$18 - $23 an hour

Qualifications

Hardware maintenance
High school diploma or GED
Computer hardware

Full Job Description

Job Title:

IT Help Desk Assistant

Job Category:

Coordinator

Department:

Business Services

Location:

Main Office – Grand Rapids

Team:

TB4

Reports to:

Business Services Manager, Director of Operations, and President

Pay Type:

Hourly

Travel Required:

None

Position Type:

Full Time

HR Contact:

HR Director

General Purpose: Plan and assist team members with technology support. Maintain systems and procedures for operating efficiency. Serve as liaison with third-party companies supporting network, software, and hardware components.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

Assist staff with technology requests, troubleshooting and technology issue resolutions.
Track, maintain, and support all company general software and hardware.
Communicate and troubleshoot with third-party technology support and software companies to resolve
technology issues and concerns.
Maintain, update, troubleshoot, install, and integrate all company technology including company web sites
(Internal and External).
Maintain and update Intranet site.
New employee hardware configuration and set up.
Research past, current, and potential technology options.
Maintain and implement coding as required.
Technology support requests and prioritize required repairs and updates.
Coordinate technology usage to achieve maximum efficiency.
Accurately document all communications involving staff technology issues and concerns.
Oversee printer troubleshooting, maintenance, and repairs.
Assist management in carrying out project duties, tasks, and testing as required.

GENERAL RESPONSIBILITIES AND FUNCTIONS:

Participate in ongoing monitoring and provide feedback for improvement.
Ensure security, integrity, compliance, and confidentiality of data.
Implement procedures and training to maximize operating efficiency.
All other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

High School Diploma
Related knowledge of Hardware, Software, and Network Operations
Ability to Prioritize and Manage Multiple Projects Efficiently
Proven Track Record in Troubleshooting and Maintaining Technology
Demonstrated Loyalty and Ownership of Position and Responsibilities
Takes Initiative and Pride in Work
Strong Attention to Detail and Goal Oriented
Commitment to Excellent Customer Service
Excellent Written and Verbal Communication Abilities
Ability to Prioritize and Manage Responsibilities
Required Language Skills

KEY COMPETENCIES:

Communication Skills
Higher-Level Thinking Skills
Reliable and Consistent Attendance
Adaptability
Tenacious Work Ethic
Stress Tolerance
Teamwork and Collaboration
Integrity
Initiative
Information Gathering
Attention to Detail
High Level of Accuracy
Planning and Organizing
Decision Making
Judgment and Problem Solving

PREFERRED SKILLS:

2-3 Years Technology Support Experience
Knowledge of Windows Operating Systems and Remote Access Programs

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Last Updated By:

Human Resources

Date/Time:

12/4/2025

Monday thru Friday
8am - 4:30pm
40 Hours per Week

Quick Apply

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Job Title:

Job Category:

Department:

Location:

Team:

Reports to:

Pay Type:

Travel Required:

Position Type:

HR Contact:

General Purpose: Plan and assist team members with technology support. Maintain systems and procedures for operating efficiency. Serve as liaison with third-party companies supporting network, software, and hardware components.

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