Top 1312 Help desk manager Jobs

IT Manager
S&N Infrastructure —Louisa, VA
- From $80,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Manager / Senior IT Manager (based on experience)
ARKRAY GROUP —Plano, TX
- Full-time
- Computer science
- Computer Science
- HIPAA
- Health savings account
- Health insurance
Quick Apply
IT Manager
Mango Cannabis —Oklahoma City, OK
- $60,000 - $80,000 a year
- Weekends as needed
- Google Workspace
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Manager
Confidential —Monmouth County, NJ
- $90,000 a year
- Full-time
- Background check
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Service Desk Lead - Enterprise IT
Inktel Contact Center Solutions —Doral, FL
- $70,000 - $80,000 a year
- Full-time
- 7 years
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Lead/Manager
PingWind —Remote
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
Help Desk Team Lead
Decypher Technologies —Remote
- $24 - $30 an hour
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
IT Support Supervisor
Magna Legal Services —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
Quick Apply
I9 Help Desk Manager
Fragomen —Remote
- Full-time
- Background check
- 7 years
- Bachelor's degree
IT Dispatcher (Remote - work from home)
Xantrion —Remote
- $45,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
7d
HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
General Dynamics Information Technology —Washington, DC
- $107,744 - $126,500 a year
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- On-the-job training
NCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance
General Dynamics Information Technology —Quantico, VA
- $122,400 - $165,600 a year
- Monday to Friday
- Bachelor of Science
- Writing skills
- Office
- Paid time off
- 401(k) matching
Help Desk Manager
Robert Half —Romulus, MI
- $70,000 - $80,000 a year
- Travel
- Mentoring
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
2d
IT Incident and Reporting Manager
Yoh, A Day & Zimmermann Company —Boston, MA
- $33 - $37 an hour
- Contract
- Hybrid work
- University
- Organizational skills
- Fair chance
- Health savings account
- Disability insurance
Quick Apply
IT Manager
Robert Half —Farmington Hills, MI
- $85,000 - $105,000 a year
- 7 years
- Computer Science
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
Help Desk Manager
General Dynamics Information Technology —Fort Bragg, NC
- $85,000 - $115,000 a year
- Contract
- 7 years
- Azure
- Team management
- Paid time off
- 401(k) matching
Global Manager, IT Support Services
Resolution Technologies —Hoboken, NJ
- Windows
- 8 years
- Bachelor's degree
IT Help Desk Manager
Davenport & Company —Richmond, VA
- $60,000 - $100,000 a year
- On call
- Windows
- 3 years
- Supervising experience
- Profit sharing
- Health savings account
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Help Desk Manager
SiloSmashers —Arlington, VA
- Full-time
- Hybrid work
- 8 years
- Bachelor's degree
- Senior level
Quick Apply

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IT Manager

S&N Infrastructure -
Louisa, VA

Quick Apply

Job Details

Full-time
From $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Vendor relationship building
IT management
Team supervision
Microsoft Office
Network setup
Hiring
Network management
Contracts
Financial management experience
Associate's degree
Implementing IT solutions
Network security

Full Job Description

Position Summary:

The IT Manager is responsible for working with the IT Director to plan, organize, and execute all IT functions across the organization. This includes overseeing IT operations, supporting and maintaining existing systems, and implementing new technical solutions aligned with business needs. The role also includes managing IT staff and ensuring performance expectations are met. As the department scales from 4 to 8+ team members and 10 to 14 offices, strong organizational leadership and the ability to maintain structured, efficient workflows will be essential.

Key Responsibilities:

Oversee all aspects of IT operations, including infrastructure, software systems, network security, data backup and recovery, and end-user support.
Develop and maintain IT policies and procedures, including security measures to protect the organization's assets.
Ensure that all IT systems are secure and in compliance with relevant regulations and industry standards.
Own and drive performance against key metrics and KPIs to ensure efficient and effective IT operations
Manage IT Help Desk, including hiring, training, and performance management.
Plan and implement new technology initiatives, including system upgrades and migrations.
Develop and deliver reports on IT operations, performance metrics, and project status to support data-driven decision-making
Collaborate with other departments to identify and prioritize IT projects and ensure alignment with business goals.
Manage relationships with IT vendors and service providers.
Develop and manage IT budgets and ensure that spending is aligned with organizational goals.
Fulfill additional responsibilities as needed to support operational priorities and organizational goals

Skills and Experience:

5+ years’ work-related experience with managing teams
Bachelor’s degree preferred, associate degree accepted with equivalent work experience
Proven ability to lead, coach, and develop IT teams, driving performance and accountability
Strong communication skills, effectively translating technical concepts to non-technical stakeholders
Experienced in managing multiple projects, priorities, and workloads in fast-paced environments
Demonstrated project leadership, delivering initiatives from start to finish with minimal supervision
Strong problem-solving and decision-making skills, with a focus on root cause analysis and continuous improvement
Experience with IT operations, budgeting, and vendor management, including financial and contract oversight
Solid technical and security knowledge, including infrastructure, systems, and regulatory best practices

Pay: From $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

What is the average number of people you have managed in previous leadership roles?

Experience:

IT management: 5 years (Required)

Shift availability:

Day Shift (Required)

Ability to Commute:

Louisa, VA 23093 (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk manager jobs

IT Manager

IT Manager / Senior IT Manager (based on experience)

IT Manager

Helpdesk Manager

Service Desk Lead - Enterprise IT

Help Desk Lead/Manager

Help Desk Team Lead

IT Support Supervisor

I9 Help Desk Manager

IT Dispatcher (Remote - work from home)

HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance

NCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance

Help Desk Manager

IT Incident and Reporting Manager

IT Manager

Help Desk Manager

Global Manager, IT Support Services

IT Help Desk Manager

Helpdesk Customer Support

Help Desk Manager

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