Top 233 Help desk operator Jobs

Data Center Operations Technician
HighPoint Staffing Group, Inc —Miami, FL
- $28 - $35 an hour
- Weekends as needed
- Military
- Mid-level
- Windows
- Health savings account
- AD&D insurance
Quick Apply
7d
Network Operator
Mediacom Communications Corporation —West Des Moines, IA
- $14 - $18 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Communication skills
- Wellness program
- Paid holidays
IT Support Desk Operator
MCNAUGHTON-MCKAY ELECTRIC CO —Madison Heights, MI
- Full-time
- Office
- Windows
- Continuous improvement
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IT Support Desk Operator
The Reynolds Company —Houston, TX
- Full-time
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- Windows
- Continuous improvement
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IT Helpdesk Operator II
Partnership HealthPlan of California —Fairfield, CA
- $31.45 - $37.74 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Helpdesk Operator (Temp)
Panda Restaurant Group —Rosemead, CA
- $24.00 - $30.50 an hour
- Email
- Hybrid work
- High school diploma or GED
- Entry level
- 401(k) matching
- Gym membership
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Operations & Tech Assistant Remote | Project-Based
House of Hearts Administration —Hollywood, FL
- $17 - $25 an hour
- Per diem
- Remote
- Google Workspace
- Pediatrics
- Entry level
- Flexible schedule
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Computer Operator : Footprints Ticketing : Remote
Software Technology Inc —South Carolina
- Remote
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- Communication skills
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Computer Operator, Linux
ASRC Federal —Mountain View, CA
- $24.04 an hour
- Full-time
- Computer science
- Computer Science
- Java
- Paid holidays
- Health insurance
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Call Center Operator
INTRALOT INC —Strongsville, OH
- $16.50 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
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Service Desk Operator
Dynanet Corporation —Washington, DC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
Robot Operator
Tutor Intelligence —Watertown, MA
- $20 - $23 an hour
- Weekends as needed
- Entry level
- Free parking
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Network Operations Center (NOC) Operator
Lightning AI —Chicago, IL
- $75,000 - $85,000 a year
- Linux
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
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Computer Operator
CompTech Computer Technologies —Norfolk, VA
- $50,000 a year
- Mid-level
- Travel
- In-person
- 401(k)
- Paid time off
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I.T. Computer Operator
Harris Computer Systems —Mobile, AL
- $38,000 - $45,011 a year
- Full-time
- Hospital
- Computer literacy
- Office
Computer Operator
Resolution Think —Bossier City, LA
- Weekends as needed
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Hub Operator
United Tote —Portland, OR
- Weekends as needed
- Background check
- 18 years or older
- Microsoft Excel
Quick Apply
Watch Operator – Junior
KBR —Springfield, VA
- $101,700 - $124,300 a year
- Weekends as needed
- Master's degree
- Bachelor's degree
- Continuous improvement
Customer Support Operator- Technical Support
Bay Alarm Company —Concord, CA
- $20 an hour
- Microsoft Word
- Computer literacy
- Entry level
- Paid training
- Disability insurance
Quick Apply
5d
Computer Operator
absiusa —Atlanta, GA
- $1 an hour
- Mid-level
- Windows
- Electrical experience
Quick Apply

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Data Center Operations Technician

HighPoint Staffing Group, Inc
Miami, FL

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Job Details

$28 - $35 an hour
7 days ago

Benefits

Health savings account
Internal mobility program
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Performance monitoring
Customer communication
Data center experience
Technical documentation
Windows
High school diploma or GED
Electrical systems
Issue tracking
Productivity software
Mechanical knowledge
Air conditioning

Full Job Description

The Data Center Technician is responsible for monitoring all data center facilities services including physical security, HVAC, electrical plants, and all critical service delivery network infrastructures. The Data Center Technician will also participate in network cable installations and removals, space planning, cabinet/equipment installations rack and stack, smart hands hardware break/fix support, and network cabling diagnostics. The Data Center Technician will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose issues in a critical environment.

PRINCIPAL ACCOUNTABILITIES:

Equipment Maintenance: Perform routine inspections, maintenance tasks, and repairs on data center equipment to ensure optimal performance and reliability.
Troubleshooting: Diagnose and resolve hardware and software issues affecting data center operations, utilizing diagnostic tools and technical expertise.
Hardware Installation: Assist with the installation, rack mounting, and cabling of server, storage, and networking equipment according to industry standards.
Cabling and Connectivity: Manage and organize cabling infrastructure to maintain connectivity and facilitate efficient airflow within the data center environment.
Inventory Management: Maintain accurate inventory records of data center equipment and spare parts, ensuring availability and proper documentation.
Monitoring and Alert Response: Monitor data center infrastructure for alerts and alarms, responding promptly to address issues and minimize downtime.
Documentation: Thoroughly document all maintenance activities, equipment configurations, and repairs performed within the data center facility.
Assistance with Projects: Support data center projects, including equipment upgrades, migrations, and installations, as directed by senior staff members.
Safety and Compliance: Adhere to data center safety protocols and regulatory requirements to ensure a secure and compliant working environment.

Requirements

MINIMUM QUALIFICATIONS:

Minimum of TWO YEARS working in a Network Operations Center (NOC), with complex data center facilities such as Electrical, Mechanical, and HVAC systems in a Data Center environment.
Prior military experience is preferred but not required.
Strong verbal and written communication skills.
Ability to work with senior company leaders in the delivery of exceptional customer service.
Ability to maintain Service Level Agreements (SLA’s) through the implementation of proactive issue detection and reporting tools.
Ability to follow accurate and complete support procedures, systems documentation, and issue tracking entries.
Proficient knowledge of Windows operating systems and Microsoft Office programs.
Shows good judgment and instincts in decision making opportunities.
Ability to prioritize in a complex, fast-paced environment.
Ability to work in a 24 x 7 x 365 environment, with 12 hour rotating shifts with ability to work weekend shifts or after-hours as required.
Ability to lift to 50lbs. and work in elevated or tight locations.
High School diploma/GED
Certification or formal training in data center operations is required.

Benefits

PERKS & BENEFITS:

Health Insurance
Dental Insurance
Vision Insurance
401(k) Matching
AD&D Insurance
Life Insurance
Paid Time Off
Paid Holidays
Overtime
Health Savings Account/FSA
Employee Assistance Program (EAP)
Disability Insurance
Health Advocacy
Pet Insurance
Personal Excess Liability Insurance
Career Development
Internal Mobility Opportunities
Transparent Pay
Supportive Culture

High school diploma or equivalent, data center technician experience required.

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