Top 7895 Help desk representative Jobs

IT Support II
Truckee Gaming, LLC —Verdi, NV
- Weekends as needed
- Ability to walk for extended periods
- English
- Mid-level
Quick Apply
Field Service Representatives / Service Desk Specialists Tier II
Bowhead —Arlington, VA
- $100,000 - $135,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Associate's degree
Multi-Line Claims Adjuster II – Auto & Property Damage and GL (Remote)
CCMSI —Dallas, TX
- $65,000 - $75,000 a year
- Remote
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Service Desk Analyst II - 3rd Shift
HCTec —Winston-Salem, NC
- Part-time
- Customer service
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
Patient Service Representative - Patient Experience
Midi Health —Remote
- $60,000 a year
- Remote
- Spanish
- Google Workspace
- Writing skills
- Dental insurance
- Paid time off
Quick Apply
Customer Service Representative
Cocktail Courier —Remote
- From $20 an hour
- Overtime
- Remote
- High school diploma or GED
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Support (Tier I) Representative
TeamBuilder —Remote
- Full-time
- Experience equivalent to degree accepted
- Communication skills
- Entry level
- Health insurance
- Paid time off
10d
Help Desk Representative - SOUTHCOM EDA
Celestar Corporation —Remote
- Full-time
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Customer Care Representative
World Travel Holdings Inc —Remote
- $15 an hour
- Weekends as needed
- Remote
- Residential
- Entry level
- Paid training
- Paid holidays
Part Time Customer Service Representative (Teleradiology Support)
Valor Network —Remote
- $20 - $25 an hour
- Part-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
Quick Apply
WFH IT Support Representative (Entry Level)
Qureos Inc —Las Vegas, NV
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid training
- Health insurance
8d
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Tier I Customer Support Representatives (REMOTE)
Koniag Government Services —Remote
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $36.71 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
Technical Product Support Representative
Olive Systems —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- English
- JavaScript
- US work authorization
Quick Apply
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
13d
Help Desk Specialist I (Tier I Agent – Internal)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Hybrid work
- Windows
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for help desk representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk representative jobs near

IT Support II

Truckee Gaming, LLC -
Verdi, NV

Quick Apply

Job Details

Full-time

Qualifications

English
Low-voltage system cabling

Full Job Description

Description:

Assist senior technical staff in the installation, configuration, support of network servers, and other associated equipment. Included are multiple on-line network systems, auxiliary consoles and peripheral equipment on electronic computer systems. Provide support to the phone system, computing infrastructure, and switch configuration, along with all application-based software and setups. Troubleshooting and initiates repairs for all hardware, software, and telephony devices. Be able to work independent with less detailed supervision. Provide direction and training to Level 1 technicians. Provide 24 hour per day on-call support while on on-call rotation.

Requirements:

Essential Duties and Responsibilities include the following (Other duties may be assigned).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Help Desk phone and email support, answer questions and offer assistance to provide user satisfaction.
Process all IT Requests for new users including workstations, printers, phones, and other peripheral equipment, loading all necessary software.
Experience terminating structured cabling.
Performs back-up, recovery and systems monitoring.
Monitors and works all tickets in the incident tracking system.
Assists customers and resolves problems with computer hardware and software.
Maintain, research, create, review, and update documentation.
May be assigned as a lead on Operations projects.
Create and terminate user’s accounts from start to finish in all business applications.
Setup, maintain, and change phones in phone system, ACD, voicemail.
Setup and maintain user software applications.
Provide direction and training to Level 1 technicians.

Competencies

Windows operating systems
PC hardware architecture
Basic Networking
Microsoft Office, Server virtualization, Point-of-sale systems, Casino Management Systems
IP telephony
SQL Server
Backup and recovery systems
Office365 and Entra environments (Sharepoint, OneDrive)

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent oral and written communication skills are required.
Ability to read, write and speak English at a level necessary for satisfactory job performance.
Ability to establish and maintain effective, cooperative working relationships.
Ability to work effectively with minimal supervision.
Must be able to manage several different tasks at once.
Knowledge of telecommunications.
Knowledge of networking.
Demonstrate aptitude for continuous learning and innovative thinking.
Must have flexible availability.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Lift, move, carry materials and supplies weighing a maximum of 50 lbs. on an intermittent basis. Grasp, bend, stoop, reach, kneel, climb a ladder, walk/stand/sit for duration of shift. Position Type/Expected Hours of Work.

This is a full-time position and regularly requires long hours and frequent weekend and holiday work. May be required to work irregular hours including Day, Swing, Grave shifts, and shifts in excess of 10 hours. Weekend and holiday hours may be required. Will be on an on-call rotation.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. The company is multi-property and the employee must be willing and able to travel to all properties daily.

Education/Experience

2-4 years experience related to Helpdesk, or other technical job-related work experience.
Technical training certificates desired.

Eligibility Qualifications

Nevada Gaming Registration

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description and analysis in no way or form states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties as assigned by their supervisor or manager.

Quick Apply

Refine Your Search

help desk representative jobs

IT Support II

Field Service Representatives / Service Desk Specialists Tier II

Multi-Line Claims Adjuster II – Auto & Property Damage and GL (Remote)

Service Desk Analyst II - 3rd Shift

Help Desk Call Center Representative

Help Desk Representative

Patient Service Representative - Patient Experience

Customer Service Representative

Customer Support (Tier I) Representative

Help Desk Representative - SOUTHCOM EDA

Customer Care Representative

Part Time Customer Service Representative (Teleradiology Support)

WFH IT Support Representative (Entry Level)

IT Service Representative (IT Help Desk)

Tier I Customer Support Representatives (REMOTE)

Helpdesk Customer Support

Help Desk Support Representative

Technical Product Support Representative

Help Desk Specialist I - Clinical Applications

Help Desk Specialist I (Tier I Agent – Internal)

I want to receive the latest job alert for help desk representative

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected