Top 8716 Help desk support Jobs

Help Desk Technician I-II
Cook Inlet Housing Authority —Anchorage, AK
- $31.25 - $37.26 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk/Desktop Support Analyst
Robert Half —De Pere, WI
- $27.55 - $31.90 an hour
- Temporary
- Microsoft Outlook
- Mid-level
- Windows
- Disability insurance
- Dental insurance
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3d
Technical Support / Help Desk - WMS – Ground Floor, Career Opportunity – Direct Hire
RemX —Columbus, OH
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- 3 years
- US work authorization
- Health insurance
- Dental insurance
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IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
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Customer Support Technician, Helpdesk - Offboardings & Access
Pixel Machinery —Oregon
- $60,000 - $72,000 a year
- Full-time
- Remote
- Google Workspace
- Windows
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
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IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
13d
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- Free parking
- AD&D insurance
Remote Technical Support
Mashgin —Remote
- Full-time
- Remote
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
Quick Apply
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
13d
Help Desk Technician
MTech Mobility —Remote
- $18 - $22 an hour
- Full-time
- Background check
- Heavy lifting
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
1d
Help Desk Analyst - Trenton, NJ(Remote)
Software Technology Inc —Trenton, NJ
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply

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Help Desk Technician I-II

Cook Inlet Housing Authority -
Anchorage, AK

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Job Details

Full-time
$31.25 - $37.26 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Office equipment software installation
Operating systems
Software troubleshooting
Operating system updates
Server administration
Problem-solving
Issue tracking
Computer networking
Software licensing
Help desk

Full Job Description

Have you turned it off and turned it on again? Are you the person everyone turns to when their computer won’t cooperate? If so, we want you on our IT team at Cook Inlet Housing Authority (CIHA)! We’re looking for a Help Desk Technician who’s ready to jump in, troubleshoot, and keep our team running smoothly.

What’s in It for You?

Collaborative work with a super smart, forward-thinking team that has permission to provide innovative solutions to organizational challenges.
Opportunities to grow and learn not only in your department but also within the organization.
Professional development and trainings related to your career and industry.
A workplace where your contributions make a real difference.
Work that helps change our community for the better.
Competitive salary and benefits package;  
Compensation: $31.25 – $37.26 per hour (DOE)
Medical plans offered through the Federal Employee Health Benefits (FEHB) Program
Employer-paid Dental and Vision coverage
Employer-paid Group Life Insurance, AD&D, Short-Term Disability, and Long-Term Disability
Generous Paid Time Off (PTO) Accrual & Paid Holidays
State of Alaska PERS/SBS Retirement 
Plus many other supplemental insurance offerings

What You’ll Be Doing

Be the IT Hero:

Help our team solve their tech troubles—big and small.
Answer questions, provide advice, and make tech life easier for everyone.
Keep track of issues and follow up to make sure they’re fully resolved.

Keep Things Running Smoothly:

Set up, troubleshoot, and maintain computers, software, and networks.
Manage user access and permissions (so the right people have what they need!).
Keep our systems updated and secure.
Keep track of IT inventory and software licenses.

Make Tech Less Scary:

Train staff on our tools and apps so they feel confident using them.
Work with our in-house Communications team to help create easy-to-follow guides for common tech questions.

What We’re Looking For

We are looking for the IT professional who will fit with our established team. Skills are important but who you are and how you show up matters to us—whether you're just starting out in IT or have years of experience. Here’s what we’re after:

Attention to detail matters to you even if it doesn’t seem to matter to others.
Ability to quickly shift gears, juggle priorities, and meet multiple deadlines.
Strong critical thinking and problem-solving capabilities.
Magic power to effectively code switch geek speak into layman’s terms, in both written and verbal communications.
Someone who’s dependable, proactive, and likes working collaboratively.
Familiarity with Microsoft Office Suite, Windows operating systems, and basic network troubleshooting.

Help Desk Technician I

Associate’s degree in information technology/computer science or closely related field. Experience may be substituted on a year-for-year basis.
1 year of IT or technical support experience.
2 years of customer service experience.

Help Desk Technician II (Everything from Level I, plus:)

2-3 years of IT experience, particularly in network or desktop support.
3-4 years of customer service experience.
Preferred certifications: CompTIA A+, Network+, or Microsoft Certifications.

Who We Are:

We’re Cook Inlet Housing Authority – we develop, own, and operate a portfolio of affordable rental housing in the Cook Inlet region of southcentral Alaska. We are leaders in community development and advocacy work around affordable housing. We are the Tribally Designated Housing Entity for Cook Inlet Region Inc. We believe in partnership and collaboration. Our mission is to create housing opportunities that empower our people and build our community. Our work vibe is collaborative. If making a difference in the community matters to you, we may be a great fit!

Cook Inlet Housing Authority provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Employment preference is given to eligible and qualified Alaska Native or American Indian candidates to the extent required or permitted by applicable law.

Job Type: Full-time

Pay: $31.25 - $37.26 per hour

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

Are you related to anyone currently working at Cook Inlet Housing Authority?
Are you affiliated with a federally recognized tribe?

Experience:

IT and/or network or desktop support: 1 year (Required)

Ability to Commute:

Anchorage, AK 99503 (Required)

Work Location: In person

Quick Apply

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