Top 28066 Help desk level Jobs

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk 1/2
FIT Staffing —Westfield, MA
- Associate's degree
- Entry level
Quick Apply
Help Desk / Level 1 Technical Support Specialist
Insperity —Minnesota
- $18 - $25 an hour
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
9d
IT Help Desk Technician
iVenture Solutions —Tampa, FL
- $37,000 - $50,000 a year
- Full-time
- Hybrid work
- Windows
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Help Desk Technician
RedHelm —Atlanta, GA
- Weekends as needed
- Remote
- Windows
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
6d
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Help Desk (Level 1)
Amp IT —Charlotte, NC
- $35,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Flexible spending account
- Paid time off
Quick Apply
Network Administrator I (Remote)
Connoisseur Media —Remote
- $45,000 - $55,000 a year
- On call
- Remote
- Google Workspace
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
IT Help Desk
eMazzanti Technologies —Hoboken, NJ
- Full-time
- Computer Science
- Computer literacy
- Windows
Quick Apply
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
IT Help Desk
Flavor & Fragrance —Mahwah, NJ
- $20 - $25 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Level 1 IT Technician
SDG Corporation —Remote
- Full-time
- Remote
- Windows
- High school diploma or GED
- Organizational skills
Physical Therapist Assistant
LAKE COUNTY TRIBAL HEALTH CONSORTIU —Lakeport, CA
- $32.21 - $43.29 an hour
- 8 hour shift
- Microsoft Word
- BLS Certification
- Physical & Rehabilitation Medicine
- Health savings account
- Health insurance
Quick Apply
Imaging Tech, Ultrasound, Vascular and Echo Preferred, $25K Bonus
Baptist Health South Florida —Tavernier, FL
- Full-time
- Vital signs
- Hospital
- BLS Certification
- Tuition reimbursement
- Paid time off
Psychologist
Bridgeway Integrated Healthcare Services, Inc —Salt Lake City, UT
- $80,000 - $125,000 a year
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Computer literacy
- HIPAA
- Profit sharing
- Wellness program
6d
Front Desk Receptionist/Insurance Coordinator Dental office
iSmile Dental —Sunnyvale, CA
- From $22 an hour
- Weekends as needed
- Dental office
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d

I want to receive the latest job alert for help desk level

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk level jobs near

Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk level jobs

Help Desk Analyst

IT Help Desk 1/2

Help Desk / Level 1 Technical Support Specialist

IT Help Desk Technician

IT Help Desk Technician

IT Help Desk

Helpdesk Customer Support

IT Help Desk Level 1

Help Desk Technician

Help Desk Representative

IT Help Desk (Level 1)

Network Administrator I (Remote)

IT Help Desk

Help Desk Support Engineer

IT Help Desk

Level 1 IT Technician

Physical Therapist Assistant

Imaging Tech, Ultrasound, Vascular and Echo Preferred, $25K Bonus

Psychologist

Front Desk Receptionist/Insurance Coordinator Dental office

I want to receive the latest job alert for help desk level

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected