Top 538 Helpdesk representative Jobs

Claims EDI Helpdesk Support
RADcube —Remote
- Full-time
- Remote
- Background check
- High school diploma or GED
- 1 year
IT Dispatcher (Remote - work from home)
Xantrion —Remote
- $45,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
7d
Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
EDI Helpdesk Representative - Remote US
Gainwell Technologies —Montana
- $35,000 - $50,000 a year
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Travel reimbursement
- Profit sharing
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
8d
Grants Transactions Processing Assistant, Junior
LCG, Inc. —Rockville, MD
- $19.57 - $24.47 an hour
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
IT Support Helpdesk (Tier 1)
Extreme Data Technologies —Fredericksburg, VA
- Online Application
- 5 years
- Research
- Continuous improvement
Campus Technician (Information Technology)
UEI College/SAGE Albuquerque —Albuquerque, NM
- $24 - $26 an hour
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Inventory management
- Health savings account
- Health insurance
Quick Apply
10d
System Support Specialist - Property Management
GRE Management —Seattle, WA
- From $90,000 a year
- Full-time
- Background check
- Microsoft Access
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
7d
Contact Center Technical Support Representative
MCI Careers —Las Cruces, NM
- $12.00 - $14.10 an hour
- Part-time
- 18 years or older
- Spanish
- Computer Science
- Paid training
- Paid holidays
Call Center Technical Support Representative
MCI Careers —Las Cruces, NM
- $12.00 - $14.10 an hour
- Full-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Desktop Support Technician
Ovation Workplace Services —Honolulu, HI
- $35,000 - $49,000 a year
- Weekends as needed
- Background check
- Computer Science
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
3d
Desktop Support Technician
Ovation Workplace Services —Beaverton, OR
- $20 - $24 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Contact Center Technical Support Representative
MCI Careers —Savannah, GA
- $7.25 - $14.10 an hour
- Part-time
- 18 years or older
- Spanish
- Computer Science
- Paid training
- Paid holidays
Call Center Technical Support Representative
MCI Careers —Savannah, GA
- $7.25 - $14.10 an hour
- Full-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
ITTechnician 1st Shift
THK Rhythm North America Co., LTD —Sparta, TN
- $45,000 a year
- Full-time
- Background check
- Software troubleshooting
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Vendor Management Specialist/Administrator
Power Financial Credit Union —Pembroke Pines, FL
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Writing skills
- Health savings account
- Health insurance
Quick Apply
3d
Technical Support Specialist
Chickasaw Nation Industries —Norman, OK
- Full-time
- Background check
- Microsoft Outlook
- Ability to walk for extended periods
- AD&D insurance
- Disability insurance
2d

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Claims EDI Helpdesk Support

RADcube -
Remote

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Job Details

Full-time

Qualifications

Phone communication
High school diploma or GED
Customer support ticket management
Productivity software
Technical Proficiency
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Job Information

Date Opened 06/26/2026
Industry Communications
Job Type Full time
Years of Experience 1
Remote Job

About Us

Founded in 2015, RADcube is a leading technology consulting and software development firm headquartered in Carmel, Indiana. The company specializes in transforming enterprise ideas into real-world innovations by leveraging emerging technologies such as Artificial Intelligence, Blockchain, and Cloud Computing.

With nearly a decade of industry experience, RADcube serves diverse sectors, including healthcare, finance, government, and manufacturing. Their core service portfolio includes:

Digital Transformation and strategy consulting.
Custom Software Development tailored to specific business needs.
Advanced Data Analytics and AI-driven platforms.
Cybersecurity and risk management.

Recognized for its innovation-led culture, RADcube operates RADlabs, an R&D hub focused on high-impact solutions like Responsible AI and Intelligent Automation. The firm is committed to a human-centric approach, ensuring cutting-edge technology delivers measurable business outcomes and long-term success for global clients.

The company’s commitment to innovation has earned significant industry honors:

2026 TechPoint Mira Awards Finalist: Named a finalist for Tech Company of the Year, recognizing high-growth pioneers that demonstrate extraordinary leadership.

Public Sector Excellence: Awarded the Utah NASPO Cloud & Software Solutions Contract, solidifying their role as a trusted partner for large-scale government digital initiatives and more.

Job Description

This is a remote position.

Claims EDI Helpdesk Representative– Indiana Medicaid (Remote)
Employment Type: Full-Time

Position Overview

Our client is seeking a dedicated and customer-focused professional to join our Claims EDI Helpdesk team supporting the Indiana Medicaid account. This fully remote role involves providing front-line support to providers and trading partners regarding electronic claims submissions and EDI-related inquiries. The ideal candidate will be comfortable handling a high volume of phone calls and delivering exceptional service in a fast-paced environment.

Key Responsibilities

Respond to inbound calls and emails from providers and trading partners regarding EDI claim submissions, rejections, and processing issues.
Troubleshoot and resolve technical issues related to electronic data interchange (EDI) formats, transactions, and connectivity.
Document all interactions and resolutions in the appropriate tracking systems.
Collaborate with internal teams to escalate and resolve complex issues.
Educate callers on EDI processes, requirements, and available resources.
Maintain up-to-date knowledge of Indiana Medicaid policies.

Requirements

Required Qualifications

High school diploma or equivalent; associate degree or higher preferred.
1+ years of experience in customer service, helpdesk support, or healthcare claims processing.
Familiarity with EDI formats (e.g., 837, 999, 277CA) and Medicaid claims systems is a plus.
Strong verbal communication skills and phone etiquette.
Ability to work independently in a remote environment with minimal supervision.
Proficiency in Microsoft Office and helpdesk ticketing systems.

Work Environment

This is a fully remote position.
Must be available to work standard business hours (Eastern Time).
Requires being on the phone for most of the workday.

Additional Compliance Requirements

Must be able to successfully pass a background check with no felony convictions.
Must be eligible to pass a DOI (Department of Insurance) compliance screening, as required by the client and Indiana Medicaid program.

Apply Now

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helpdesk representative jobs

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