Top 820 Helpdesk s Jobs

IT Helpdesk Support Technician
Sofia University —Costa Mesa, CA
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Office
- University
- US work authorization
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8d
Helpdesk Technician II
UNITE HERE HEALTH —Las Vegas, NV
- $27.74 - $33.95 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- AD&D insurance
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Helpdesk Tier 2
TGIPOWER LLC —Cherry Hill, NJ
- $65,000 - $75,000 a year
- Urgently hiring
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Student Assistant - Information Technology Help Desk
University Enterprises, Inc. —Sacramento, CA
- $18 - $20 an hour
- Part-time
- Background check
- Computer Science
- Office
8d
Junior Helpdesk Specialist
USmax Corporation —Springfield, VA
- Full-time
- Microsoft Excel
- High school diploma or GED
- Associate's degree
Quick Apply
IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
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Network Administrator
St. Vincent Depaul Society of Lane County —Eugene, OR
- $51,840 a year
- Full-time
- Background check
- Software troubleshooting
- System design
- Health insurance
- Dental insurance
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Information Technology Engineer
Greater Miami Expressway Agency —Miami, FL
- $85,000 - $115,000 a year
- Full-time
- Background check
- Computer science
- Clean driving record
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IT Manager
Thoma-Sea Marine Constructors, LLC —Houma, LA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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IT Application Engineer
Denken Solutions, Inc. —Foster City, MI
- $88 an hour
- Hybrid work
- Computer science
- Computer Science
- Mid-level
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Tier 1 IT Support Technician — Wilmington, NC (Onsite)
Atlantic Computer Services —Wilmington, NC
- $21.63 - $25.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
IT Helpdesk Technician (Tier 1)
Artemis IT —Melbourne, FL
- $17 - $22 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
13h
Process Improvement Strategist
Carpenters Services Administrative Corporation —Los Angeles, CA
- From $31.91 an hour
- Overtime
- Customer service
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching
Special Operations Support Specialist
Abra Health —Allentown, PA
- $50,000 - $55,000 a year
- Full-time
- Background check
- Dental office
- Microsoft Outlook
- Mileage reimbursement
- Health insurance
Quick Apply
SOC Shift Lead - Information Security
Elevance Health —Atlanta, GA
- $102,880 - $185,184 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
7d
IT Support Analyst
International Vitamin Corporation —Greenville, SC
- $68,700 - $110,424 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
15h
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching
Senior System Administrator - Field Operations Support (Onsite)
Motus Recruiting and Staffing —Vancouver, WA
- $63 an hour
- Full-time
- Computer Science
- Research
- 8 years
- Health insurance
- Dental insurance
Quick Apply
4d
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching

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IT Helpdesk Support Technician

Sofia University -
Costa Mesa, CA

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Job Details

Part-time
$25 an hour
8 days ago

Qualifications

Zoom
Microsoft Office
Video conferencing software
Collaborative technology platforms
Microsoft Teams
Empathy
Canvas LMS software
Video conferencing systems operation
University experience

Full Job Description

University Overview:

Since 1975, Sofia University has aspired to be a leader in transformative higher education offering students an education that transcends beyond a traditional learning environment. Students, staff, and faculty of Sofia are passionate individuals that recognize the need to be a part of something greater than themselves and seek opportunities that will provide them with the tools to empower themselves and their community. As Sofia continues to grow as a University, it remains committed to its transformative transpersonal values, as well as to maintaining a high-quality and diverse workforce representative of the community it services.

Sofia University is Western Senior College and University Commission (WSCUC) accredited and offers undergraduate, graduate, and doctoral degree programs in the fields of psychology, business, and computer science. Located in Palo Alto and Costa Mesa, California, the University provides both on campus and online programs, giving students the flexibility to further an education rooted in transformative and transpersonal values, in a format that best suits their schedule and needs. Sofia University is an equal opportunity employer.

Position Overview:

The Desktop/Helpdesk Support Technician is part of the IT support team and provides technical assistance to users, resolving hardware, software, and network issues both in-person and remote. They would be responsible for being the first point of contact for technical support, troubleshooting problems, escalating issues, and documenting solutions.

Sofia University “aspires to be a globally conscious leader in transformative education and thus to empower students with intellectual growth, ethical reasoning and the development of emotional intelligence”. As an integral part of the Academics team, this position will reflect our values: Service, Stewardship, Transformation, Academic Excellence, Cultural Humility, Innovation, Inspiration, Emotional Awareness and Commitment.

Responsibilities:

Providing technical assistance for students, staff and faculty and offering solutions via phone, email or in-person
Installing, configuring and maintaining classroom technology and other computer hardware, software, and peripherals.
Troubleshooting hardware, software, and network connectivity problems
Identifying and escalating unresolved issues to the appropriate support personnel or teams
Document user requests, troubleshooting steps, and resolutions through helpdesk ticketing system.
Providing guidance and training to users on software and hardware usage
Monitoring performance of computer systems and networks, identifying potential problems, and taking corrective actions
Attend online meetings with the IT team as needed for discussion, review, or training purposes.
Communicate through Microsoft Teams with other IT team members
Weekend and evening work would be required.
Other duties as assigned.

Qualifications:

Relevant education or work experience in technology related field
Flexibility and ability to work in an in-person customer facing role up to 20 hours per week when required or needed
Willingness to learn and apply new skills
Motivated self-starter with problem-solving skills with the ability to troubleshoot
Ability to interface with varied members of the Sofia community and maintain professional, friendly, and cooperative demeanor
Strong interpersonal, written, and oral communication skills
Ability to be proactive, work under minimal supervision
Proficiency in Microsoft Office365 and in the use of Zoom/Microsoft Teams technology
Authorization to work in the US for any employer.

Preferred Qualifications:

Experience working in higher education and with relevant higher education systems and software
Knowledge or proficiency in the use of the Canvas learning management system
Ethical commitment and ability to align with Sofia’s values and mission.

Sofia University is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting the Human Resources Department at 888-820-1484 ext.10200.

Pay: $25.00 per hour

Application Question(s):

Do you have experience working in Higher Education?
Do you have experience working with Canvas?

Work Location: Hybrid remote in Costa Mesa, CA 92626

Quick Apply

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