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Senior Security Operations Engineer

New York City Council -
New York, NY

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Job Details

Full-time
$130,000 - $150,000 a year

Benefits

Paid training
Paid holidays
Dental insurance
Paid time off
Vision insurance
Gym membership
Life insurance
Retirement plan

Qualifications

Teamwork
ITIL Certification
IT service management
Workplace dispute resolution
Master's degree
Computer hardware
Customer service problem-solving

Full Job Description

The Information Technology Division at the New York City Council provides hardware and software support for all central staff and Council Member’s staff located at City Hall and within the five boroughs of New York City. Information Technology also oversees and manages all aspects of computer operations, including network systems administration, network security, helpdesk support and overall maintenance of Council’s Local Area (LAN) and Wide Area (WAN) Networks.

We are seeking an experienced Senior Security Operations Engineer to work with the team in the Information Technology Division.

SALARY RANGE:

$130,000 to $150,000

KEY RESPONSIBILITIES:

· Council liaison to the New York City Cyber Command.

· Establish and maintain efficient standards and policies governing computer networks.

· Make suitable recommendations regarding software and hardware needs.

· Diagnose and resolve hardware, software and communications issues in an efficient manner.

· Develop appropriate and effective procedures for network operation.

· Plan required upgrades to network servers, PC, and other network equipment.

· Ensure security safeguards are implemented throughout the computer network.

· Confer with end-users to identify computer needs and provide complete solutions.

· Attend computer seminars to identify new technology that could be implemented at Council.

· Availability to work outside of normal business hours, including evenings and weekends, as needed to support emergency response, critical system outages, maintenance activities, or other business continuity requirements.

· Perform other duties, as assigned.

QUALIFICATIONS:

· Master’s degree in Cybersecurity preferred.

· Any combination of experience and education which would provide the required knowledge, skills, and abilities will be considered.

· Five years of progressively responsible experience with network systems, telecommunication systems and data management.

· Certification and/or experience working in an ITIL or IT Service Management environment preferred.

· Current certification for cyber security (CISSP) preferred.

· Current Cisco and Microsoft certifications are highly desirable but not required.

· Problem solving, and responsive customer service is required.

· Demonstrated skill in working effectively with people of all technical levels.

· Strong conflict resolution skills, collaborative problem solving, and responsive custom service is required.

ADDITIONAL INFORMATION:

For eligible employees, health, dental and vision insurance coverage are offered upon hire. Retirement plans, deferred compensation plans, group life insurance, paid time off and paid holidays, training resources, health & fitness reimbursement and wellness programs are also available.

The New York City Council makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

HOW TO APPLY:

Qualified candidates should forward their resume and a cover letter to:

E-MAIL: [email protected]

MAIL: New York City Council

Attn: Personnel Services/Recruiting (SSOE)

250 Broadway, 26th Floor

New York, New York 10007

FAX: 12124014711

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

The New York City Council is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Pay: $130,000.00 - $150,000.00 per year

Work Location: In person

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