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Appointment Scheduler

A Sharp Chaves LLC
Remote

Quick Apply

Job Details

Part-time | Contract
$15 - $25 an hour
6 hours ago

Benefits

Work from home

Qualifications

Record keeping
Phone communication
Phone canvassing
CRM system proficiency
Client interaction via phone calls

Full Job Description

Appointment Scheduler — Phone Booker (Work From Home, Part-Time for now)

About Us

For 14 years I've sold and serviced Cutco cutlery; we sharpen our clients’ and new leads' knives **for free** across our territory. I was recently promoted to the National Gifting program and have started traveling full time in our RV. My wife and I run the business together, but she helps more with the gifting side. We are looking for a part-time (eventually full-time) assistant to make phone calls, fill schedules, and helping with miscellaneous tasks & projects.

THE ROLE

Your #1 job is simple: **make phone calls and book sharpening appointments.**

You'll call a warm list of existing clients and interested leads to offer them a free service they know about / signed up for. Everything is logged automatically, you’ll work out of our CRM and keep the calendar full.

- Make outbound calls to past clients and new leads (this is 80% of the job)

- Book and confirm free sharpening appointments

- Check and reply to texts/emails that come back from our automated campaigns

- Keep clean notes in our CRM so nothing falls through the cracks

Weekly Hours

10–20 hours/week to start, with the opportunity to grow to 30-40 hours/week

The key to this job: **people answer at different times.** Some pick up in the morning, some at night. So your hours are split across both windows.

An example of a typical 10-hour call week looks like:

- **Monday** — 2 hrs morning

- **Tuesday** — 1 hr morning, 2 hrs evening

- **Wednesday** — 1 hr checking emails/texts/replies

- **Thursday** — 1 hr morning, 2 hrs evening

- **Friday** — 1 hr morning

WHAT/WHO WE ARE LOOKING FOR

- Quiet work space

- **Comfortable and confident on the phone** — this is the whole job. Friendly, warm, able to adapt the script, and unbothered by the occasional "no thanks."

- Self-motivated and dependable working from home with no one looking over your shoulder

- Organized — you should be able to keep good notes and follow a simple system

- Basic comfort with tech (Gmail, and we'll train you on our CRM)

WHAT WE PROVIDE

- Full training on CRM’s and simple call scripts

- Our automated text/email system and CRM to work from

- A warm list of real clients who already know us

- a Phone line to call from, you must use your own phone with our CRMs app

- Our own website tool that will help organize who you should call

COMPENSATION

Training is $17.5/ hour

Once training is over $19/hour immediately. Training is over when I no longer need to be there and my service assistant is happy with the way appts are set up.

My last assistant was at $21/hour after 6 months, and $25/hour after 1.5 years. I give generous raises and bonuses based on full schedules and customer feedback. The less involved I am the more you make.

Pay-day is every Friday for the previous week.

INTERVIEW PROCESS

- Take Taylor Protocols CVI personality test

https://members.taylorprotocols.com/Tools/CVIGift.aspx?GiftHash=eb3df258-39a9-1033-bcfe-73cda8e379b3

- Email it to [email protected]

- 30 min interview with me covering questions and getting to know each other

- Record yourself saying the scripts and send it to me

- At that point I will either make a decision or take the top 2-3 recruits and do a skills test to decide.

Pay: $15.00 - $25.00 per hour

People with a criminal record are encouraged to apply

Work Location: Remote

Quick Apply

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