Top 1063 Informatics analyst Jobs

EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Informatics Data Analyst, Supply Chain, FT,8A-4:30P
Baptist Health South Florida —Florida
- $67,811.64 - $88,155.13 a year
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
- Wellness program
- Health insurance
Informatics Analyst
SOUTHSIDE MEDICAL CENTER —Atlanta, GA
- Full-time
- Computer Science
- RN License
- Ability to walk for extended periods
Quick Apply
Health Informatics Analyst (Remote)
Govcio LLC —Remote
- $120,000 - $130,000 a year
- Full-time
- Remote
- HIPAA
- 8 years
- Bachelor's degree
Informatics Policy Analyst
Ibility —Remote
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Master's degree
- Health savings account
- AD&D insurance
Quick Apply
Informatics Policy Analyst
Core4ce —Remote
- Full-time
- Remote
- 5 years
- Mid-level
- Master's degree
- Paid parental leave
- Health insurance
Health IT Informatics Analyst (Lead)
RE/SPEC Inc. —Washington, DC
- Full-time
- Remote
- 6 years
- SQL
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Clinical Informatics Analyst
Software Technology Inc —Richmond, VA
- Computer Science
- Mid-level
- Business Administration
- Free parking
Quick Apply
Program Analyst, Informatics (Mid-Level)
Ibility —Remote
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Clinical Informatics Business Analyst
Arrayo —Boston, MA
- Computer Science
- 5 years
- Writing skills
Informatics Programmer Analyst
University of California San Francisco —San Francisco, CA
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Health IT Informatics Analyst I
Ibility —Remote
- Full-time
- Remote
- Computer Science
- 3 years
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
[Entry Level] Software Tester / Field Tester (2605-3)
JND —Englewood Cliffs, NJ
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
[Entry Level] Software Tester (2605-3)
JND —Englewood Cliffs, NJ
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Revenue Cycle Analyst (Clinical Informatics)
Powersolv Inc —Providence, RI
- $50,000 - $60,000 a year
- Contract
- Mid-level
- 3 years
- Finance
Quick Apply
10d
Informatics Analyst II - OIT
Emory University —Atlanta, GA
- Full-time
- Remote
- HIPAA
- Mid-level
- 3 years
Resolute Professional Billing Claims and Remittance Analyst
Pennsylvania Association of Community Health Centers —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply
14d
Laboratory Informatics Analyst
Quanterix —Bedford, MA
- $100,000 - $120,000 a year
- Computer Science
- Mid-level
- Analysis skills
- Employee stock purchase plan
- Dental insurance
Clinical Informatics Analyst
Conemaugh Memorial Medical Center —Johnstown, PA
- Full-time
- Nursing
- Hospital
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Imaging Informatics Analyst
Beth Israel Lahey Health —Charlestown, MA
- $95,000 - $130,000 a year
- Full-time
- Hospital
- Mid-level
- Bachelor's degree

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EHR Helpdesk Analyst- REMOTE

Software Technology Inc -
Remote

Quick Apply

Job Details

Qualifications

Knowledge management
IT governance
EHR go-live support
Mobile device support
Authorization controls implementation
IT user and group management
Achieving HIPAA compliance
Technical documentation
Incident management software
HIPAA
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Change management for system development
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Data access controls implementation
Customer service knowledge base
ServiceNow
Access control management
Identity and access management (IAM) solutions
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
EHR training delivery
Ticketing system technical support
Service level agreement (SLA) management
Mobile devices

Full Job Description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.

Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Quick Apply

Refine Your Search

informatics analyst jobs

EHR Helpdesk Analyst- REMOTE

Informatics Data Analyst, Supply Chain, FT,8A-4:30P

Informatics Analyst

Health Informatics Analyst (Remote)

Informatics Policy Analyst

Informatics Policy Analyst

Health IT Informatics Analyst (Lead)

Clinical Informatics Analyst

Program Analyst, Informatics (Mid-Level)

Clinical Informatics Business Analyst

Informatics Programmer Analyst

Health IT Informatics Analyst I

[Entry Level] Software Tester / Field Tester (2605-3)

[Entry Level] Software Tester (2605-3)

Revenue Cycle Analyst (Clinical Informatics)

Informatics Analyst II - OIT

Resolute Professional Billing Claims and Remittance Analyst

Laboratory Informatics Analyst

Clinical Informatics Analyst

Imaging Informatics Analyst

I want to receive the latest job alert for informatics analyst

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