Top 53231 Information systems support Jobs

Mortgage Systems Administrator
Capital Bank —Rockville, MD
- $90,000 - $120,000 a year
- Full-time
- 3 years
- Finance
- Bachelor's degree
- Paid parental leave
- Paid holidays
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Financial Informaticist - Decision Support - Full Time 9 hours Days (Variable) (Non-Union, Exempt)
Keck Medical Center of USC —Arcadia, CA
- $68,640 - $112,370 a year
- Full-time
- Background check
- Hospital
- No high school diploma
Senior Systems Analyst
The City of Hartford —Hartford, CT
- $77,197.64 - $99,253.96 a year
- Extended hours
- Background check
- Management
- Computer Science
GxP Systems Support
ProStaff Solutions Inc —New Brunswick, NJ
- Online Application
- Computer Science
- 5 years
- Bachelor's degree
- Health insurance
- 401(k)
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14d
Technical Writer
Software Technology Inc —Nashville, TN
- Hybrid work
- Customer service
- Research
- Mid-level
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Information Representative - Records
Johnson Service Group Inc. —Knoxville, TN
- $24.00 - $28.75 an hour
- Overtime
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
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INFORMATION SYSTEMS ANALYST
Fauquier County Government —Warrenton, VA
- Full-time
- Mid-level
- Office
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
Information Systems Technician (IST)
eKuber —Tysons Corner, VA
- Email
- Mid-level
Digital Accessibility Coordinator (IT@JH University Information Systems)
Johns Hopkins University —Baltimore, MD
- $73,300 - $128,300 a year
- Full-time
- Remote
- Background check
- Experience working with individuals with disabilities
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Information Systems Analyst
DataServ —St. Louis, MO
- $59,300 - $66,700 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Presentation skills
- Health insurance
- Paid time off
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INFORMATION SYSTEMS ANALYST I / EMERGENCY APPOINTMENTS HOMELESSNESS
County of Los Angeles —Los Angeles, CA
- $6,756.82 - $9,105.74 a month
- Online Application
- Research
- Mid-level
- Office
Student Information Systems (SIS) Software Support and State Reporting Specialist
Peoria Unified School District —Glendale, AZ
- Research
- Mid-level
- Office
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
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Platform Support Specialist
Espresa —Remote
- Remote
- Computer Science
- Mid-level
- Microsoft Office
- Health insurance
- Paid time off
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Systems Operations Engineer
ABB OPTICAL Group —Remote
- $82,500 - $110,000 a year
- On call
- Computer Science
- Word processing
- Writing skills
- Paid holidays
- Disability insurance
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Information Systems Application Analyst II- Willow
Lake Charles Memorial Health System —Lake Charles, LA
- Full-time
- Computer science
- Mid-level
- 3 years
INFORMATION SYSTEMS ASSISTANT
GEARY PACIFIC CORPORATION —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Azure
- ERP systems
- Mid-level
- Profit sharing
- Paid holidays
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IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Systems Administrator
Shivam Infotech —Kendall Park, NJ
- Email
- Computer Science
- 5 years
- System design

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Mortgage Systems Administrator

Capital Bank -
Rockville, MD

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Job Details

Full-time
$90,000 - $120,000 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Employee onboarding
Mortgage industry
Bank experience
Experience with SaaS (as product category for technical sales engineers)
Onboarding process management

Full Job Description

About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 6 out of 7 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

Position Purpose

The Mortgage Systems Administrator is responsible for the administration, optimization, and user enablement of CBHL's mortgage technology platforms, Loan Operating (LOS) which is Encompass, Customer Relationship Management (CRM) platform (Candid) and Point of Sale (POS) system (Blend). This role serves as the subject matter expert for all systems. The role ensures efficient system utilization across the organization by onboarding new employees, providing ongoing training and support, maintaining data integrity, and continuously improving workflows to enhance loan operational efficiency, user experience, and sales productivity.

Position Responsibilities

Serves as the primary administrator and subject matter expert for the Encompass loan origination system, including system configuration, maintenance, workflow management, user access, and ongoing optimization.
Partner with Operations, Sales, Processing, Underwriting, Secondary, Compliance, and IT teams to identify process improvement opportunities and implement technology-driven solutions.
Administer and maintain the Candid CRM and Blend POS platforms, including user setup, permissions, and configuration
Lead onboarding for new employees, including system setup, training, and adoption support
Develop and deliver training materials, documentation, and live sessions for loan officers, processors, and operations staff
Serve as the primary internal point of contact for CRM and POS-related questions, troubleshooting, and issue resolution
Monitor system usage and adoption; identify gaps and implement improvements to drive engagement and efficiency
Maintain data integrity within CRM by auditing records, enforcing standards, and resolving discrepancies
Assist with regulatory and compliance-related system requirements, including implementation of investor, agency, and internal policy updates
Assist in the design and implementation of campaigns, pipelines, and automated communication within Candid
Support integration efforts between CRM, POS, LOS (e.g., Encompass), and other internal systems
Track and report on key metrics related to system usage, lead conversion, and operational efficiency
Stay current on system updates, enhancements, and industry best practices; recommend and implement improvements
Coordinate with vendors (Candid and Blend) for support, upgrades, and issue escalation

Minimum Education & Experience

Bachelor's degree in Business Administration, Finance, Information Systems, or related field preferred; equivalent combination of education and experience may be considered.
3+ years of experience administering mortgage technology platforms within the mortgage banking industry.
Direct experience with CRM platforms and/or mortgage POS systems preferred
Experience onboarding or training employees on software systems
Strong understanding of residential mortgage workflows, including lead management through loan closing
Proven ability to manage multiple projects, priorities, and deadlines in a fast-paced environment

Technical Knowledge and Skills

Proficiency with CRM systems and POS platforms.
Working knowledge of Loan Origination Systems such as Encompass and system integrations
Strong understanding of mortgage sales pipelines, lead management, and borrower workflow
Ability to configure workflows, automation, and user settings within SaaS platforms
Data management skills, including maintaining accuracy, reporting, and basic analytics
Excellent troubleshooting and problem-solving abilities
Strong communication skills with the ability to train both technical and non-technical users
High level of organization and attention to detail

Compensation

Base Salary Range: $90,000 - $120,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.

Working Arrangements

Full Time Remote

Why Join Us?

Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.

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Refine Your Search

information systems support jobs

Mortgage Systems Administrator

Financial Informaticist - Decision Support - Full Time 9 hours Days (Variable) (Non-Union, Exempt)

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