Top 45829 Information systems support Jobs

Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Jr. Systems Administrator
Paragone Solutions, Inc. —Remote
- Part-time
- Military
- Analysis skills
- US work authorization
Quick Apply
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
RN - Operations Educator Supervisor
El Rio Community Health Center —Tucson, AZ
- $34.16 - $49.47 an hour
- Full-time
- Spanish
- Nursing
- Management
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Assistant Dean of Curriculum & Regulatory Affairs, Nursing
Tulane University —New Orleans, LA
- Full-time
- Nursing
- 5 years
- University
- Health insurance
- Dental insurance
Quick Apply
Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
Veracross Student Information System Data Specialist
International School of Boston —Cambridge, MA
- $70,000 - $100,000 a year
- Full-time
- School experience
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
FOOD SERVICE (FS) TRAINING SUPPORT ANALYST
RF LOGISTICS —Naval Base Point Loma, CA
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
6d
Mammography / X-Ray Technologist - Part time, 24 Hours per Week
Atlantic Medical Imaging —Somers Point, NJ
- $35.25 - $47.50 an hour
- 8 hour shift
- BLS Certification
- Mid-level
- Outpatient
- Profit sharing
- Paid holidays
Quick Apply
Albany CT Technologist
Mosaic Life Care —Albany, MO
- Full-time
- Hospital
- Customer service
- BLS Certification
- Free parking
Histology Manager
Medipath, LLC —Miramar, FL
- From $120,000 a year
- Full-time
- Spanish
- Word processing
- English
- Health savings account
- Relocation assistance
Quick Apply
ERP Enablement Lead (with WMS experience)
Moesle Meats —Chicago, IL
- $85,000 - $105,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Manager of Histology
JCA Personnel —Yuma, AZ
- $110,000 - $135,000 a year
- Full-time
- 3 years
- In-person
- Senior level
Quick Apply
11d
Sales Data Administrator
GC America Inc. —Alsip, IL
- $85,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Laboratory Project Manager – Product & Fire Testing
International Code Council —Bryan, TX
- $55,000 - $70,000 a year
- Full-time
- Background check
- Civil engineering
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
5d
Pharmacist
PharMerica —Asheville, NC
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Health insurance
- Dental insurance
Supervisor Systems Applications
Wheeling-Nippon Steel —Follansbee, WV
- From $100,000 a year
- Full-time
- Mid-level
- Java
- Contracts
- Disability insurance
- Health insurance
Quick Apply
4d
Clinical Systems Developer Lead
Mankato Clinic —Mankato, MN
- $82,472 - $123,614 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
Network Engineer Manager (In-Office - Buffalo, NY)
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- 6 years
- Computer Science
- Office
- Health savings account
- Disability insurance
Quick Apply
Executive Director of Human Resources
Erie's Public Schools —Erie, PA
- $136,634.65 - $191,288.72 a year
- Full-time
- School experience
- 5 years
- Office
- Health insurance
- Dental insurance
13d

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Customer Support Specialist I

Cantata Health Solutions, LLC -
Remote

Quick Apply

Job Details

Full-time
$42,000 - $48,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency
Team building

Full Job Description

This is a remote position.

The Customer Support Specialist is the friendly, patient, and detail-oriented first point of contact for all incoming application support requests. In this role, you’ll provide prompt, courteous assistance to end-users, ensuring every interaction is handled with professionalism and care. You’ll follow established procedures to gather information, document issues, and resolve or escalate requests as needed—all while maintaining a steady, reliable approach.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

Respond to and provide friendly, patient, and professional customer service for all incoming calls, emails, and online requests for basic application support or technical assistance in a timely and courteous manner.
Gather essential information needed by the Support Services Specialist to accurately triage and troubleshoot customer inquiries.
Document, assign, and track service requests accurately using support tools and systems.
Develop a working knowledge and growing proficiency in the application, leveraging its features to accurately diagnose and resolve customer issues.
Always maintain a high level of customer service and professionalism.
Participate in team meetings and training sessions as required.
Other duties as assigned by supervisor.

Advanced Duties and Responsibilities

Provide step-by-step guidance using provided documentation or scripts to help end-users resolve common issues.
Follow established procedures and scripts to troubleshoot application and/or technical issues for hardware, software, or network issues.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent.
3 years’ work experience in a customer service-oriented role.
Strong troubleshooting skills.
Has the demonstrated ability to follow and participate in technical discussions; technically savvy.
Strong interpersonal and team building skills.
Effective organization and time management skills.
Ability to work independently and within a team environment.

Preferred Qualifications

Associate’s degree in computer science, computer programming, computer information systems, or database administration, or closely related field.
Certifications in the IT field is highly preferred.
5 years professional work experience in application or technical support.
Professional work experience in healthcare industry, medical billing, or accounting highly preferred.
Excellent understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.

Benefits

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Essential Benefits

We offer medical, dental, and vision insurance; 40l(k) with match; legal benefits; short-term and long-term disability coverage; life insurance; and paid time off.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Financial Incentives

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Salary: $42,000 - $48,000

Schedule: Monday - Friday, 40 hours per week, occasional weekend hours

We are not able to offer visa sponsorships at this time.

Quick Apply

Refine Your Search

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FOOD SERVICE (FS) TRAINING SUPPORT ANALYST

Mammography / X-Ray Technologist - Part time, 24 Hours per Week

Albany CT Technologist

Histology Manager

ERP Enablement Lead (with WMS experience)

Manager of Histology

Sales Data Administrator

Laboratory Project Manager – Product & Fire Testing

Pharmacist

Supervisor Systems Applications

Clinical Systems Developer Lead

Network Engineer Manager (In-Office - Buffalo, NY)

Executive Director of Human Resources

I want to receive the latest job alert for information systems support

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