Top 52958 Information systems support Jobs

Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
ERP Enablement Lead (with WMS experience)
Moesle Meats —Chicago, IL
- $85,000 - $105,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Solutions Architect
RWD Consulting, LLC —Bethesda, MD
- $100,000 - $130,000 a year
- Full-time
- 7 years
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
11d
Project Administrator/Document Control (Defense Construction Projects)
Wieland Builds —Burlington, IA
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
- Health savings account
- Health insurance
Quick Apply
Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
Applications and Integration Engineer
Hodgson Russ LLP —Rochester, NY
- $69,740 - $85,555 a year
- Full-time
- Azure
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Director of Information Technology (In Person)
United Energy Corp —Bismarck, ND
- $125,000 - $175,000 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Health savings account
- Health insurance
Quick Apply
11d
Director of Audit and Compliance
Denver Housing Authority —Denver, CO
- $117,740.45 - $147,175.95 a year
- Weekends as needed
- Hybrid work
- Background check
- Basic math
- Research
- Health insurance
- Dental insurance
Quick Apply
Secondary Scheduling Curriculum Supervisor
Milton Hershey School —Hershey, PA
- $96,000 - $129,000 a year
- Full-time
- School experience
- High school
- Mid-level
Advisor Lands & ROW
Enbridge —Casper, WY
- Full-time
- Hybrid work
- Office
- Ability to lift 50 pounds
- Driver's License
- Wellness program
- Paid parental leave
2d
Director of Clinical Informatics
Midwest Gastrointestinal Associates —Omaha, NE
- $95,000 - $120,000 a year
- Full-time
- Nursing
- Microsoft Excel
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
10d
Tech Support Analyst
Speed Express —Montebello, CA
- From $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
Internship Coordinator, Artist and Career Services
Musicians Institute —Hollywood, CA
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Senior Procurement Mechanical Engineer
DEDIENNE AEROSPACE, LLC —Miami, FL
- $85,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
GIS As-Builter
Global Information Systems, LLC. —Houston, TX
- Full-time
- Customer service
- Mid-level
- Office
Quick Apply
Clinical Systems Developer Lead
Mankato Clinic —Mankato, MN
- $82,472 - $123,614 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
Security Analyst
Echo Five Group —Washington Navy Yard, DC
- $95,000 - $105,000 a year
- Full-time
- Background check
- Microsoft Excel
- Research
- Health insurance
- 401(k)
Quick Apply
Associate Scientist-Analytical R&D
Ascendia Pharmaceuticals —North Brunswick, NJ
- $40,000 - $70,000 a year
- Temporary
- Bachelor of Science
- Laboratory experience
- Mid-level
- Health savings account
- Health insurance
Quick Apply
K–8 Special Education Teacher
The New Standard Academy —Flint, MI
- From $50,000 a year
- Full-time
- Classroom
- Teaching Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Veracross Student Information System Data Specialist
International School of Boston —Cambridge, MA
- $70,000 - $100,000 a year
- Full-time
- School experience
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Customer Support Specialist I

Cantata Health Solutions, LLC -
Remote

Quick Apply

Job Details

Full-time
$42,000 - $48,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency
Team building

Full Job Description

This is a remote position.

The Customer Support Specialist is the friendly, patient, and detail-oriented first point of contact for all incoming application support requests. In this role, you’ll provide prompt, courteous assistance to end-users, ensuring every interaction is handled with professionalism and care. You’ll follow established procedures to gather information, document issues, and resolve or escalate requests as needed—all while maintaining a steady, reliable approach.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

Respond to and provide friendly, patient, and professional customer service for all incoming calls, emails, and online requests for basic application support or technical assistance in a timely and courteous manner.
Gather essential information needed by the Support Services Specialist to accurately triage and troubleshoot customer inquiries.
Document, assign, and track service requests accurately using support tools and systems.
Develop a working knowledge and growing proficiency in the application, leveraging its features to accurately diagnose and resolve customer issues.
Always maintain a high level of customer service and professionalism.
Participate in team meetings and training sessions as required.
Other duties as assigned by supervisor.

Advanced Duties and Responsibilities

Provide step-by-step guidance using provided documentation or scripts to help end-users resolve common issues.
Follow established procedures and scripts to troubleshoot application and/or technical issues for hardware, software, or network issues.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent.
3 years’ work experience in a customer service-oriented role.
Strong troubleshooting skills.
Has the demonstrated ability to follow and participate in technical discussions; technically savvy.
Strong interpersonal and team building skills.
Effective organization and time management skills.
Ability to work independently and within a team environment.

Preferred Qualifications

Associate’s degree in computer science, computer programming, computer information systems, or database administration, or closely related field.
Certifications in the IT field is highly preferred.
5 years professional work experience in application or technical support.
Professional work experience in healthcare industry, medical billing, or accounting highly preferred.
Excellent understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.

Benefits

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Essential Benefits

We offer medical, dental, and vision insurance; 40l(k) with match; legal benefits; short-term and long-term disability coverage; life insurance; and paid time off.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Financial Incentives

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Salary: $42,000 - $48,000

Schedule: Monday - Friday, 40 hours per week, occasional weekend hours

We are not able to offer visa sponsorships at this time.

Quick Apply

Refine Your Search

information systems support jobs

Customer Support Specialist I

ERP Enablement Lead (with WMS experience)

Solutions Architect

Project Administrator/Document Control (Defense Construction Projects)

Senior Systems Security Engineer

Applications and Integration Engineer

Director of Information Technology (In Person)

Director of Audit and Compliance

Secondary Scheduling Curriculum Supervisor

Advisor Lands & ROW

Director of Clinical Informatics

Tech Support Analyst

Internship Coordinator, Artist and Career Services

Senior Procurement Mechanical Engineer

GIS As-Builter

Clinical Systems Developer Lead

Security Analyst

Associate Scientist-Analytical R&D

K–8 Special Education Teacher

Veracross Student Information System Data Specialist

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