Top 50778 Information systems support Jobs

Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
QGIS Expert
Handshake AI —Remote
- Up to $125 an hour
- Part-time
- Research
- 1 year
- Entry level
- Flexible schedule
Jr. Systems Administrator
Paragone Solutions, Inc. —Remote
- Part-time
- Military
- Analysis skills
- US work authorization
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QGIS Specialist
Handshake AI —Remote
- Part-time
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- Research
- Entry level
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
Part-Time Curriculum & Instruction Systems Coordinator
Learners Edge, LLC —Remote
- $25 - $30 an hour
- Part-time
- Remote
- School experience
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9d
Junior Database Administrator - Entry Level - REMOTE
Fortified Data —Raleigh, NC
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Entry level Business Analyst
Atlantictranstrading —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Computer Science
- Finance
- Analysis skills
- Health insurance
- 401(k) matching
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Systems Operations Engineer
ABB OPTICAL Group —Remote
- $82,500 - $110,000 a year
- On call
- Computer Science
- Word processing
- Writing skills
- Paid holidays
- Disability insurance
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Data Entry Operator
Elevators Interiors —Los Angeles, CA
- $50,690 - $69,695 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
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Remote Information Processing Specialist
All Springs Manufacturing. —Kansas City, MO
- $27 an hour
- Remote
- Administrative experience
- High school diploma or GED
- Associate's degree
Quick Apply
1d
Payroll Specialist and HR Assistant
Gourmet Hospitality Group LLC —Remote
- $25.23 - $30.38 an hour
- Part-time
- Mid-level
- QuickBooks
- Typing
- Health insurance
- Dental insurance
Quick Apply
Tele Support Representative 1
Tranzeal Inc —Remote
- $20 - $22 an hour
- Contract
- Remote
- High school diploma or GED
- Continuous improvement
- Communication skills
- Professional development assistance
Quick Apply
5d
Associate Certification Program Systems Analyst
Guidewire Software —Remote
- $72,000 - $134,000 a year
- Email
- Remote
- Google Workspace
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
Entry Level GRC Analyst
Hotman Group —Remote
- Contract
- Remote
- Background check
- HIPAA
- Bachelor's degree
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Business Analyst Trainee
CapitalPlanHoldings —Remote
- $62,000 - $72,000 a year
- Full-time
- Computer Science
- No background check
- SQL
- Health savings account
- Health insurance
Quick Apply
9d
Jr DevOps Engineer
Patrick J McGovern Foundation —Remote
- $70,000 - $106,000 a year
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- JavaScript
- Paid parental leave
- Health savings account
Adjunct Faculty - Information Technology (Part-Time)
Full Sail University —Remote
- Part-time
- Classroom
- Microsoft Excel
- Azure
IT Support Tier I
ACF Technologies, Inc. —Remote
- $18 - $21 an hour
- On call
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
WFH IT Support Representative (Entry Level)
Qureos Inc —Las Vegas, NV
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid training
- Health insurance
7d

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Customer Support Specialist I

Cantata Health Solutions, LLC -
Remote

Quick Apply

Job Details

Full-time
$42,000 - $48,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency
Team building

Full Job Description

This is a remote position.

The Customer Support Specialist is the friendly, patient, and detail-oriented first point of contact for all incoming application support requests. In this role, you’ll provide prompt, courteous assistance to end-users, ensuring every interaction is handled with professionalism and care. You’ll follow established procedures to gather information, document issues, and resolve or escalate requests as needed—all while maintaining a steady, reliable approach.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

Respond to and provide friendly, patient, and professional customer service for all incoming calls, emails, and online requests for basic application support or technical assistance in a timely and courteous manner.
Gather essential information needed by the Support Services Specialist to accurately triage and troubleshoot customer inquiries.
Document, assign, and track service requests accurately using support tools and systems.
Develop a working knowledge and growing proficiency in the application, leveraging its features to accurately diagnose and resolve customer issues.
Always maintain a high level of customer service and professionalism.
Participate in team meetings and training sessions as required.
Other duties as assigned by supervisor.

Advanced Duties and Responsibilities

Provide step-by-step guidance using provided documentation or scripts to help end-users resolve common issues.
Follow established procedures and scripts to troubleshoot application and/or technical issues for hardware, software, or network issues.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent.
3 years’ work experience in a customer service-oriented role.
Strong troubleshooting skills.
Has the demonstrated ability to follow and participate in technical discussions; technically savvy.
Strong interpersonal and team building skills.
Effective organization and time management skills.
Ability to work independently and within a team environment.

Preferred Qualifications

Associate’s degree in computer science, computer programming, computer information systems, or database administration, or closely related field.
Certifications in the IT field is highly preferred.
5 years professional work experience in application or technical support.
Professional work experience in healthcare industry, medical billing, or accounting highly preferred.
Excellent understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.

Benefits

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Essential Benefits

We offer medical, dental, and vision insurance; 40l(k) with match; legal benefits; short-term and long-term disability coverage; life insurance; and paid time off.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Financial Incentives

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Salary: $42,000 - $48,000

Schedule: Monday - Friday, 40 hours per week, occasional weekend hours

We are not able to offer visa sponsorships at this time.

Quick Apply

Refine Your Search

information systems support jobs

Customer Support Specialist I

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QGIS Specialist

IT Support Technician - (REMOTE)

Part-Time Curriculum & Instruction Systems Coordinator

Junior Database Administrator - Entry Level - REMOTE

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Data Entry Operator

Remote Information Processing Specialist

Payroll Specialist and HR Assistant

Tele Support Representative 1

Associate Certification Program Systems Analyst

Entry Level GRC Analyst

Business Analyst Trainee

Jr DevOps Engineer

Adjunct Faculty - Information Technology (Part-Time)

IT Support Tier I

WFH IT Support Representative (Entry Level)

I want to receive the latest job alert for information systems support

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