Top 4022 Information systems technician Jobs

Field Support Technician
HCL Technologies Limited - Business Services —Minneapolis, MN
- $49,000 - $88,000 a year
- Email
- Background check
- Computer Science
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
Auto Technician/Mechanic
Graham's Auto and Truck Clinic —Madison, WI
- $82,775 - $125,850 a month
- Multiple hires
- 7 years
- 6 years
- 5 years
- Paid training
- Paid holidays
Quick Apply
Information Systems Ops Tech
CrossCheck, Inc. —Petaluma, CA
- $26 an hour
- Full-time
- Inventory management
- Mid-level
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
Quick Apply
Automotive Technician
Mohr's Service Center —Saratoga Springs, NY
- $72,775 - $83,850 a year
- Full-time
- Driver's License
- Electrical experience
- In-person
- Paid training
- Paid holidays
Quick Apply
Entry Level Technician
WestRock —Syracuse, NY
- $23.77 - $28.31 an hour
- Online Application
- Computer literacy
- Pass drug screening
- Ability to climb stairs
- Health savings account
- Paid holidays
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Information Systems Technician
Magnolia Marine Transport —Vicksburg, MS
- Full-time
- Mid-level
- Office
- Windows
- Profit sharing
- Paid holidays
Quick Apply
Information Technology Technician
Flex-N-Gate —Urbana, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician
Rye Country Day School —Rye, NY
- $60,000 - $70,000 a year
- Full-time
- School experience
- Computer science
- Computer Science
Quick Apply
IS Support Technician - Full Time
River Oaks Hospital —New Orleans, LA
- Full-time
- Background check
- Computer Science
- Adults
- Health insurance
- Dental insurance
Quick Apply
Information Systems Technician (IST)
eKuber —Tysons Corner, VA
- Email
- Mid-level
Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Part-time Faculty, Computer Science and Information Systems - School Comp Sci, Info & Engr Tech
Youngstown State University (OH) —Youngstown, OH
- Part-time
- Remote
- Computer Science
- Mid-level
- Databases
IT Support Technician I
AltaMed Health Services Corporation —Commerce, CA
- $26.91 - $33.53 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- 403(b) matching
- Paid holidays
Computer Support Technician
Contact Government Services, LLC —Minneapolis, MN
- $40,000 - $55,000 a year
- Full-time
- High school
- Inventory management
- Office
- Health insurance
- Dental insurance
Quick Apply
Analytical Lab Technician
LeachGarner, Inc —Attleboro, MA
- $22 - $28 an hour
- Full-time
- Computer literacy
- Basic math
- ERP systems
- Paid parental leave
- Paid holidays
Quick Apply
Information Systems Technician
Hialeah —Hialeah, FL
- $40,839.50 - $79,509.82 a year
- Full-time
- Background check
- Mid-level
- Fingerprint clearance
IT Help Desk Technician
New England Innovation Academy —Marlborough, MA
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
INFORMATION SYSTEMS TECH
PIKEVILLE MEDICAL CENTER INC. —Pikeville, KY
- Full-time
- Computer science
- Computer Science
- High school diploma or GED
Quick Apply
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Field Support Technician

HCL Technologies Limited - Business Services -
Minneapolis, MN

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Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
Customer service
Technical support experience
Technical troubleshooting support

Full Job Description

Skill: Field Support Technician

Minimum Experience 3+ Years of Field Services/Support Technician

As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.

As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team

Desired Qualifications:

BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: On the road

Quick Apply

Refine Your Search

information systems technician jobs

Field Support Technician

Auto Technician/Mechanic

Information Systems Ops Tech

Automotive Technician

Entry Level Technician

IT Support Technician - (REMOTE)

IT Support Technician I

Information Systems Technician

Information Technology Technician

IT Support Technician

IS Support Technician - Full Time

Information Systems Technician (IST)

Desktop Support Technician

Part-time Faculty, Computer Science and Information Systems - School Comp Sci, Info & Engr Tech

IT Support Technician I

Computer Support Technician

Analytical Lab Technician

Information Systems Technician

IT Help Desk Technician

INFORMATION SYSTEMS TECH

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