Top 95648 Information technical associate Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Customer Support Associate - Depositions
Filevine —Remote
- $61,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Time management
- Disability insurance
- Health insurance
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
Implementation Specialist
Included Health —Remote
- $35 - $45 an hour
- Full-time
- Urgent Care
- Mid-level
- 3 years
Quick Apply
Customer Support Associate
Zinier —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply
Associate Certification Program Systems Analyst
Guidewire Software —Remote
- $72,000 - $134,000 a year
- Email
- Remote
- Google Workspace
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
ACH Specialist
Heritage Family Credit Union —Rutland, VT
- $25 - $30 an hour
- 8 hour shift
- Computer literacy
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Imaging Engineer III
TRIMEDX —Green Bay, WI
- Full-time
- Microsoft Excel
- 5 years
- Engineering
Marine Electronics Technician
Atlantic Marine Electronics / Viking Yacht Company —Wanchese, NC
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Medical Technologist OR Medical Lab Technician
East Georgia Regional Medical Center —Statesboro, GA
- Full-time
- Trade school
- Acute care experience
- In-person
- Health insurance
- Dental insurance
Senior Application Engineer - BU CV
Vibracoustic USA Inc. —South Haven, MI
- 5 years
- Engineering
- Senior level
- Paid holidays
- Health insurance
13d
Engineering Technician 1st Shift - Oregon, IL
Coilcraft —Oregon, IL
- $21 - $29 an hour
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Health savings account
Quick Apply
Medical Laboratory Scientist/Technician (MLT/MLS/CLS) | Viroqua Clinic
Gundersen Health System —Viroqua, WI
- From $22.90 an hour
- Full-time
- Background check
- Mid-level
- Clinic
- Paid training
- Wellness program
Quick Apply
Sales Estimator
Big Dutchman US —Holland, MI
- Microsoft Outlook
- Mid-level
- 3 years
2h
Electrical Construction Technology Instructor
Johnson College —Scranton, PA
- Full-time
- Classroom
- Word processing
- Mid-level
- Paid jury duty
- Disability insurance
Quick Apply
Controls & Electrical Design Engineer/ Panel Shop Lead
Tomball Controls —Von Ormy, TX
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
Quick Apply
Mandarin Speaking Registered Nurse
CCRM Fertility —Lone Tree, CO
- $38 - $44 an hour
- Weekends as needed
- Nursing
- RN License
- Computer literacy
- Commuter assistance
- Health savings account
Quick Apply
Process Research Lab Associate Researcher
Procter & Gamble —Saint Bernard, OH
- $61,600 - $70,850 a year
- Full-time
- Microsoft Outlook
- High school diploma or GED
- US work authorization
Bilingual Counselor, Student Advocate Center - NSLP
FES – Foundation for Educational Services Inc. —Lincoln, NE
- $18 an hour
- Part-time
- Spanish
- English
- Office
- Paid holidays
- Loan repayment program
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

information technical associate jobs

Help Desk Specialist

Customer Support Associate - Depositions

Helpdesk Customer Support

Information Technology Associate I (Junior)

Implementation Specialist

Customer Support Associate

Associate Certification Program Systems Analyst

ACH Specialist

Imaging Engineer III

Marine Electronics Technician

Medical Technologist OR Medical Lab Technician

Senior Application Engineer - BU CV

Engineering Technician 1st Shift - Oregon, IL

Medical Laboratory Scientist/Technician (MLT/MLS/CLS) | Viroqua Clinic

Sales Estimator

Electrical Construction Technology Instructor

Controls & Electrical Design Engineer/ Panel Shop Lead

Mandarin Speaking Registered Nurse

Process Research Lab Associate Researcher

Bilingual Counselor, Student Advocate Center - NSLP

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