Top 714 Information technology Jobs in Atlanta, GA

Field Technician and HelpDesk Support
Makrö Gaming Studios —Kennesaw, GA
- $45,000 - $55,000 a year
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Help Desk Agent
Phaxis LLC —Alpharetta, GA
- $22 - $24 an hour
- Weekends as needed
- Research
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Director, End User Services (AI Automation & Service Optimization)
Resolution Technologies —Dunwoody, GA
- Master's degree
- Bachelor's degree
- Senior level
Military Service - U.S. Space Force, Cyber Security
Military Service - U.S. Space Force —Atlanta, GA
- From $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Health insurance
- 401(k)
3d
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Help Desk Technician
LJG Sales and Marketing Inc —Smyrna, GA
- $23.36 - $28.13 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
4d
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- AD&D insurance
- Disability insurance
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Support
MOTO Technology Services, LLC —Atlanta, GA
- Classroom
- Computer science
- Computer Science
Quick Apply
12d
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Help Desk Technician
RedHelm —Atlanta, GA
- Weekends as needed
- Remote
- Windows
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
7d
Information Technology Support Engineer
Georgia Tech —Atlanta, GA
- $54,194 - $79,096 a year
- Full-time
- Background check
- School experience
- Mid-level
9d
Service Desk Support Analyst
Arnall Golden Gregory LLP —Atlanta, GA
- Mid-level
- Office
Jr. IT Asset Management Specialist
DMI —Atlanta, GA
- $73,000 - $75,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health insurance
Help Desk System Analyst/Technical support - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Office
- Windows
Quick Apply
Technical Support Specialist
XceedIT, Inc. —Atlanta, GA
- $45,000 - $65,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Paid training
- Disability insurance
9d
Technical Support Analyst I
RaceTrac, Inc. —Atlanta, GA
- Full-time
- Mid-level
- Travel
- Mentoring
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
Mid -level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $73,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance

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Field Technician and HelpDesk Support

Makrö Gaming Studios
Kennesaw, GA

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Windows Server
Microsoft Word
Network administration
Customer communication
TCP
Microsoft Excel
Microsoft Outlook
Software troubleshooting
Customer service
Software deployment
CCNA
LAN
Word embeddings
Microsoft SQL Server
Operating system updates
Windows
High school diploma or GED
SQL
Firewall
DHCP
VoIP
Computer hardware
Driving
Desktop (troubleshooting support)
Computer management
CompTIA Network+
WAN
Computer networking
DNS
Organizational skills

Full Job Description

Field Tech and Helpdesk Support

SUMMARY

Under general supervision of Operations manager, provides customer helpdesk support to existing customers, as well as field service-related visits in Tuscaloosa, Alabama, and possibly other jurisdictions as well. The field visits will be scheduled ahead of time teaming up with existing personnel.

ESSENTIAL FUNCTIONS

50% Field service visits to customer locations every other week, for 4 days/week.

· Troubleshooting and repairing hardware and software malfunctions.

· Troubleshooting, repairing of Bill Validators, Printers, Monitors, Touch Screens, IO boards.

· Cleaning, and providing preventive maintenance to machines in the casinos.

· Installing and replacing hardware, programming firmware as needed.

· Installing memory/video card upgrades.

· Responding to inquiries regarding hardware issues.

· Installing new software and software upgrades.

· Re-imaging OS in the filed via Deployment and/or Acronis

· Correcting software configuration problems.

50% Helpdesk Duties:

· Answering calls/questions from internal and external customers; related to existing hardware and software; as their first point of contact.

· Setting up promotions, raffles, and configurations customer specific, per their request.

· Needs to be available when on call.

· Knowledge of our product and positive attitude towards solving issues.

· Provide fast and useful technical assistance on our game hardware, computer, server, and network systems.

The list of essential functions is not exhaustive and may be substituted as necessary.

EXPERIENCE AND SKILL REQUIREMENTS

· Excellent driving skills and record.

· Four to six years relevant experience or equivalent required.

· Good troubleshooting skills and decision-making abilities required.

· Basic knowledge of Microsoft Windows 7 embedded 32- and 64-bit versions,

· Basic knowledge of Windows server 2008 and 2019, SQL 2005, 2008 and 2019.

· Familiar with BIOS settings, update tools and MS windows deployment tools.

· Microsoft Word, Excel and Outlook experience required.

· Familiarity with basic networking terminology and concepts required.

· Professional oral and written communication skills required.

· Familiarity with Microsoft Windows 10 is beneficial.

· Strong customer service skills required.

· Good organizational skills required.

· Ability to demonstrate initiative and self-starter.

· Must be willing to learn new procedures and follow established standards.

Talent required in values, work intensity, achiever, positivity, resourcefulness, command,

relationship-extension, and exactness.

EDUCATION AND CERTIFICATION REQUIREMENTS

· Associate degree or equivalent in related field required.

· Formal experience and /or training in personal computer hardware and software support with emphasis on Windows 7, Windows 2008 server and Windows 2019 server.

· Background in personal computer hardware repair and /or troubleshooting preferred. Experience with Windows based networks desirable.

PHYSICAL AND WORK SCHEDULE REQUIREMENTS

· May require work in excess of 40 hours a week in order to complete functions of position.

· Ability to lift 70 pounds.

Physical mobility sufficient to be able to service PCs and other equipment installed under desks, ladders, and in wiring closets.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
On call

Ability to Commute:

Kennesaw, GA 30144 (Required)

Ability to Relocate:

Kennesaw, GA 30144: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in Atlanta, GA

Field Technician and HelpDesk Support

Help Desk Agent

Director, End User Services (AI Automation & Service Optimization)

Military Service - U.S. Space Force, Cyber Security

Helpdesk Technician

Help Desk Technician

Jr. Service Desk Analyst, Technician

Help Desk Agent

IT Service Representative (IT Help Desk)

IT Support

Service Desk Analyst - Tier I

Help Desk Technician

Information Technology Support Engineer

Service Desk Support Analyst

Jr. IT Asset Management Specialist

Help Desk System Analyst/Technical support - Atlanta, GA

Technical Support Specialist

Technical Support Analyst I

IT Helpdesk Support Specialist I

Mid -level Service Desk Analyst, Technician

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