Top 796 Information technology Jobs in Atlanta, GA

Tier 1 Service Desk Technician – MSP Experience Required
QIT Solutions —Atlanta, GA
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Mid-level
- Mileage reimbursement
- Disability insurance
Quick Apply
9h
Imaging IT Support Spec - Southwest Georgia Region
Piedmont Healthcare Corporate —Stockbridge, GA
- Full-time
- Hospital
- Mid-level
- Organizational skills
Quick Apply
Client Support Analyst I
LayerCake Technologies —Atlanta, GA
- On call
- Ability to lift 25 pounds
- Entry level
- Paid holidays
- Disability insurance
IT Desktop Support Engineer (Dispatch Support/Part Time/On-need basis)
Sky Systems Inc —Kennesaw, GA
- Part-time
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
Associate Technical Account Manager
Yardi Systems, Inc. —Atlanta, GA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Finance
- Profit sharing
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
IT Support
MOTO Technology Services, LLC —Atlanta, GA
- Classroom
- Computer science
- Computer Science
Quick Apply
11d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Help Desk Technician
LJG Sales and Marketing Inc —Smyrna, GA
- $23.36 - $28.13 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
4d
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
Help Desk Technician
RedHelm —Atlanta, GA
- Weekends as needed
- Remote
- Windows
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
7d
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- AD&D insurance
- Disability insurance
IT Support Administrator
Marcura —Atlanta, GA
- $54,900 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Disability insurance
- Health insurance
Quick Apply
PC Support Analyst
Yamaha Motor US —Marietta, GA
- 5 years
- Computer literacy
- Writing skills
- Profit sharing
- Wellness program
IT Support
Ortho Sport and Spine Physicians —Atlanta, GA
- Computer science
- Computer Science
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
IT Helpdesk Support Specialist II
Asbury —Sandy Springs, GA
- Full-time
- Mid-level
- Windows
- 3 years
- Paid training
- Paid parental leave
Quick Apply
IT Support Technician
Radancy —Atlanta, GA
- $50,000 - $57,000 a year
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Help Desk Specialist - 1st Tier
Huff Powell & Bailey, LLC —Atlanta, GA
- Office
- Windows
- High school diploma or GED
Quick Apply
Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply

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Tier 1 Service Desk Technician – MSP Experience Required

QIT Solutions -
Atlanta, GA

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year
9 hours ago

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Azure
Windows
SharePoint
macOS
IT
Microsoft 365 support
Desktop administration
Communication skills
Active Directory
Help desk

Full Job Description

Who We Are

QIT Solutions is a managed services provider that specializes in cybersecurity, cloud and IT management. Our clients trust us with their most important data, and we are committed to ensuring that they are always protected and productive. We partner with the best hardware and software brands to create out of the box, secure, and customized solutions for our clients. That is what we do. Who we are is a different story.

We are more than just an “IT company.” We have a nerdy passion for problem solving, a genuine desire to see our team members grow, and a fanatical drive to make our clients happy. We challenge the notion that “calling IT” is a hassle. We value hard work, honesty, integrity, and fun. Do you see yourself here? Read on.

Who You Are

You are passionate about technology and are eager to help people solve their IT problems. You are not intimidated by a challenge and know when to ask for help. You have experience with help desk support, and go out of your way to make sure that everyone you encounter has a positive experience. You have no problem working independently but love being a team player. You are interested in growing in your role and excited by opportunities within the Company.

Ultimately, you know that the IT industry is constantly evolving and relentlessly fast-paced, but that doesn’t stop you from diving in!

What the Role Is

This Help Desk Support position will provide Tier 1 level support to users by isolating, troubleshooting, and debugging customer product issues. This person should be kind, confident and calm when assisting end users. You’ll have excellent verbal and written communication skills and the ability to exhibit a high level of comfort while interfacing directly with technical and non-technical clients.

In This Role You Will

Respond to support requests from customers and prospects via telephone, email, and support tickets
Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration
Research and provide solutions for issues related to software and hardware errors
Collaborate with teammates to resolve client issues while actively contributing to a growing knowledge base that improves the efficiency of our team
Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into our ticketing system and appropriately updating both client and appropriate employees of status of all issues on a timely basis
Maintain proper documentation relative to Technical best practices, guidelines for standard procedures, check-lists and so on

Your Skills and Experience Include:

· Strong analytical and troubleshooting skills with a proactive, service-oriented mindset

· Clear and professional written and verbal communication skills

· Excellent time management, prioritization, and organizational abilities

· Attention to detail with thorough and accurate documentation practices

· Proficient in administering and troubleshooting Windows and macOS systems in a managed IT environment

· Hands-on experience supporting Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint

· Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN connectivity, and Wi-Fi configuration

· Experience managing users, groups, and devices in Azure Active Directory and Microsoft Intune

· Familiarity with Active Directory, Group Policy, and identity management concepts

· Understanding of modern security practices such as MFA, conditional access, and endpoint protection

· Experience using RMM platforms, remote support tools, and ticketing systems to resolve user issues efficiently

The Fun Stuff

Hybrid Remote position. 2 days per week onsite and as needed.
Competitive Salary, based on experience
Health, Dental, Vision, Short-Term Disability and Life Insurance
Flexible PTO policy
401(k) Plan with Employer Match
Mileage Reimbursement
Added perks

QIT Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location:

Hybrid position based in Atlanta, GA 30328

How to Apply:

Qualified candidates should submit your resume and expect to complete a technical assessment. Applicants who appear to meet our general qualifications will receive a short follow-up questionnaire to help us learn more about your background before scheduling interviews.

Job Type: Full-time

Base Pay: $45,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Experience:

troubleshooting: 1 year (Required)
MSP Help desk: 2 years (Required)

Work Location: Hybrid remote in Atlanta, GA 30328

Quick Apply

Refine Your Search

information technology jobs in Atlanta, GA

Tier 1 Service Desk Technician – MSP Experience Required

Imaging IT Support Spec - Southwest Georgia Region

Client Support Analyst I

IT Desktop Support Engineer (Dispatch Support/Part Time/On-need basis)

Associate Technical Account Manager

Helpdesk Technician

IT Support

IT Support Engineer I, Ops Tech Solutions (OTS)

Help Desk Technician

IT Helpdesk Support Specialist I

Help Desk Technician

Help Desk Agent

IT Support Administrator

PC Support Analyst

IT Support

IT Helpdesk Support Specialist II

IT Support Technician

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Help Desk Specialist - 1st Tier

Remote Support Engineer II

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