Top 88 Information technology Jobs in Coventry, RI

IT Field Service Technician
Confidential —Cranston, RI
- $23 - $27 an hour
- Full-time
- Background check
- 5 years
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Level 1 Help Desk Support Technician
Custom Computer Specialists —Plainfield, CT
- $40,000 - $48,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technian III -Help Desk
Freedom Technology Solutions, Inc. —Johnston, RI
- $55,000 - $80,000 a year
- Full-time
- Computer Science
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Application Specialist
Advanced Digital Data, Inc. —Warwick, RI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
9d
IT Systems Technician
Uline —Norwich, CT
- $27 - $34 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
Computer Operator I
Brightstar Lottery —West Greenwich, RI
- $24 an hour
- 12 hour shift
- Computer science
- Computer Science
- Associate's degree
- Paid parental leave
- Paid holidays
2d
Service Desk Analyst
Brown University Health —Providence, RI
- $19.97 - $32.96 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
IT Support Technician
Gallagher Group —Warwick, RI
- Full-time
- Azure
- Mid-level
- Office
IT Support Consultant/Senior IT Support Consultant
Brown University —Providence, RI
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Windows
IT Support Specialist 1
Veranex, Inc. —Providence, RI
- $52,200 - $74,690 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
IT Support Analyst
TitleEase —Warwick, RI
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- SharePoint
- Health savings account
- Paid holidays
Quick Apply
12d
Technical Support II
AAA Northeast —Providence, RI
- $24.75 - $30.00 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
11d
IT Systems Support Technician - Level 2
CMIT Solutions —Cranston, RI
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
IT Support Technician
Apex Technology Group —Cranston, RI
- $50,000 - $55,000 a year
- Full-time
- Google Workspace
- Computer science
- Azure
- Health savings account
- Health insurance
Quick Apply
5d
IT Support Analyst
Cianbro —North Stonington, CT
- Full-time
- Computer science
- Computer Science
- Mid-level
Academic Technology Coordinator/IT Specialist
Pomfret School —Pomfret, CT
- Full-time
- School experience
- Google Workspace
- Research
EHR Training & Support Specialist
Akido —Cranston, RI
- $80,000 - $90,000 a year
- HIPAA
- Mid-level
- Office
Quick Apply
IT Director
St. Michaels Country Day School —Newport, RI
- Email
- Senior level
Software Support Specialist
Wallace Software Solutions —Riverside, RI
- Email
- Research
- Mid-level
- Organizational skills

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information technology jobs near Coventry, RI

IT Field Service Technician

Confidential
Cranston, RI

Quick Apply

Job Details

Full-time
$23 - $27 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Field service
Hardware maintenance
Employee relationship building
Windows
Software installation
Driver's License
Email configuration (technical support)
Windows support
Desktop administration
Associate's degree
CompTIA A+
Ticketing system technical support

Full Job Description

Job Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems and PC replacements. Responds to tickets generated by Help Desk, emails, and phone calls. Primary office location is in Cranston, RI with frequent site visits to locations ranging from Middletown area of Connecticut to Boston.
Key Responsibilities:

Diligently document pertinent ticket, PC replacement, and resolution information for future reference
Possess thorough knowledge of workstation configuration, hardware, software, and user connectivity troubleshooting techniques for satisfactory resolution
Possess strong working knowledge of Microsoft Office Suite, Windows Operating Systems, diagnostic utilities, and remote workstation troubleshooting techniques to follow up on tickets at pre-defined intervals until resolved
Knowledge of Automotive Applications and troubleshooting, not required but considered a strong plus
Experienced in workstation management, user administration, and troubleshooting
Provide seamless support with first line remote Helpdesk, Onsite support, and key 3rd party service providers (email, connectivity, telco, etc.)
Maintain user accounts including rights, permissions and systems groups
Quickly and accurately determine incident scope and impact
Effectively provide local and remote workstation support (hardware, software, connectivity) or PC installation (new hire, break/fix, move, change, etc.)
Escalate unsolved issues to IT Coordinators, or 3rd party, in a timely manner
Document system problems and resolutions for future reference. Perform other duties as assigned
Ability to operate effectively and independently and display a professional demeanor during periods of high stress (such as company-wide technology incidents or outages which result in high call volume)
Develop and maintain positive professional relationships with colleagues and community
Present ideas and clearly communicate complicated concepts and solutions in user-friendly language over the phone, in person, and in writing.
Provide a seamless interface between Help Desk Support, key service providers, and the User
Maintain and exceed IT objectives, Service Level Metrics and IT Goals
Requirements:
Associate degree in a related area preferred or equivalent experience
Experience Minimum 5 years in a help desk or other technical support role.
Possess excellent oral and written communication skills in a diverse community
Absorb and retain information quickly with strong attention to detail
Work both independently and as a team member
Drug and Background checks required
Automotive Experience (CDK) advantageous but not required.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

IT Support: 5 years (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in Coventry, RI

IT Field Service Technician

IT Helpdesk Analyst

Level 1 Help Desk Support Technician

IT Support Technian III -Help Desk

Application Specialist

IT Systems Technician

Computer Operator I

Service Desk Analyst

IT Support Technician

IT Support Consultant/Senior IT Support Consultant

IT Support Specialist 1

IT Support Analyst

Technical Support II

IT Systems Support Technician - Level 2

IT Support Technician

IT Support Analyst

Academic Technology Coordinator/IT Specialist

EHR Training & Support Specialist

IT Director

Software Support Specialist

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