Top 32 Information technology Jobs in Pendleton, OR

Help Desk Agent
Cayuse Holdings —Pendleton, OR
- $20 - $29 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Pendleton, OR
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
End User Support Tier 1.5
Cayuse Holdings —Pendleton, OR
- $16 - $20 an hour
- Full-time
- Background check
- Computer science
- Microsoft Excel
- Wellness program
- AD&D insurance
Quick Apply
5d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Senior Manager, Manufacturing Technology
Altria —United States
- $132,500 - $202,100 a year
- Full-time
- Computer Science
- Mentoring
- In-person
- Profit sharing
- Paid parental leave
4d
Senior Trainer
AHU Technologies Inc —United States
- $0.68 - $0.75 an hour
- Full-time
- Remote
- Microsoft Outlook
- 8 years
- Analysis skills
Quick Apply

Discover related jobs

Based on your search for information technology jobs.

Data Center Technician
Amazon Data Services, Inc. —Boardman, OR
You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation…
$27 - $48 an hour
3d
Data Center Technician
Amazon Data Services, Inc. —Boardman, OR
You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation…
$27 - $48 an hour
3d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
11d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply
10d

Show more jobs in cities nearby

I want to receive the latest job alert for information technology in Pendleton, OR

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology jobs near Pendleton, OR

Technical Specialist jobs in Evendale, OH

Technical Specialist jobs in Alexandria, VA

Qualified Behavioral Health Specialist jobs in Ohio

It Specialist jobs in Chicago, IL

Technical Specialist jobs in Plano, TX

Technical Specialist jobs in Remote

Clinical Specialist jobs in Austin, TX

Information Technology Specialist jobs in Columbus, OH

Information Technology Specialist jobs in Latham, NY

Information Technology Specialist jobs in El Dorado Hills, CA

Child Life Specialist jobs in Los Angeles, CA

Child Life Specialist jobs in St. Louis, MO

Information Technology Specialist jobs in Virginia Beach, VA

Child Support Call Center jobs in Texas

Technical Support Specialist jobs in Cleveland, OH

Technical Support Specialist jobs in Houston, TX

Gat Airline Ground Support jobs in Atlanta, GA

Entry Level Technical Support jobs in Denver, CO

Technical Support Specialist jobs in Massachusetts

Technical Support Specialist jobs in Peoria, IL

Help Desk Agent

Cayuse Holdings -
Pendleton, OR

Quick Apply

Job Details

Full-time
$20 - $29 an hour

Benefits

Health insurance
401(k)
Paid time off
Employee assistance program
401(k) matching

Qualifications

Confidential information handling
Microsoft Outlook
Desktop applications

Full Job Description

Employment in this role is conditional upon successful execution of the contract by the client.

Preferred location is Pendleton, OR, but open to remote work.

The Work

The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and requests.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Key Responsibilities

Respond promptly to user inquiries and support requests received via phone, email, chat, or ticketing system.
Diagnose, troubleshoot, and resolve technical issues related to hardware, software, operating systems, and basic network connectivity.
Accurately log all incidents, service requests, and resolutions in the designated help desk ticketing system.
Escalate complex or unresolved issues to higher-level support staff or specialized IT teams, ensuring timely follow-up and resolution.
Communicate clearly and professionally with users, providing status updates, instructions, and guidance as necessary.
Assist in user account management tasks including password resets, access provisioning, and permissions modifications in accordance with established procedures.
Maintain and contribute to help desk documentation, knowledge base articles, and frequently asked questions (FAQs) for recurring support topics.
Adhere strictly to organizational IT security protocols, confidentiality requirements, and relevant regulatory or compliance policies.
Participate in ongoing training and professional development to remain up-to-date on technology trends, tools, and best practices.
Identify and report recurring issues or trends to management for process improvement and enhanced end-user support.
Provide exemplary customer service to ensure user satisfaction and promote positive relationships between IT and end-users.
Other duties as assigned.

Qualifications – Here’s What You Need

Bachelor's degree in related field. The client will accept minimum 4 years professional experience related to the labor category in lieu of degree.
1 year of professional experience in engineering or IT.
Secret Clerance is required.
U.S. Citizenship is required to perform the duties associated with this position due to the sensitive nature of the work.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
Exceptional verbal and written communication skills.
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
Must be self-motivated and able to work well independently as well as on a multi-functional team.
Ability to handle sensitive and confidential information appropriately
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Our Commitment to you / overview of benefits

SCA Health & Welfare fringe benefits.
EAP
401(k) Retirement Savings Plan with matching after one year
Paid Time Off

Reports to: Program Manager

Working Conditions

Professional office environment with the ability to work on-site.
Must be physically and mentally able to perform duties extended periods of time.
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
Must be able to establish a productive and professional workspace.
Must be able to sit for long periods of time looking at computer screen.
May be asked to work a flexible schedule which may include holidays.
May be asked to travel for business or professional development purposes.
May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Quick Apply

Refine Your Search

information technology jobs in Pendleton, OR

Help Desk Agent

Seasonal, Operations Technical Specialist (Part Time)

End User Support Tier 1.5

Construction Technical Specialist - Autodesk FORMA ( ACC )

Military Service - U.S. Navy, Information Technology Professional

Senior Manager, Manufacturing Technology

Senior Trainer

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for information technology in Pendleton, OR

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected