Top 28 Information technology Jobs in Polo, IL

IT End User Specialist
MacLean-Fogg —Sterling, IL
- $65,000 - $75,000 a year
- Mid-level
- Bachelor's degree
- Organizational skills
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Helpdesk Support Specialist
Nationwide Inbound Inc. —Freeport, IL
- $20 - $30 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
10d
IT Manager
Seaga Manufacturing —Freeport, IL
- $80,000 - $120,000 a year
- Full-time
- Azure
- Computer Science
- 5 years
Director of Information Technology
E.D. Etnyre & Co. —Oregon, IL
- $112,072 - $168,109 a year
- Computer science
- Azure
- Computer Science
Quick Apply
IT Manager
SEAGA MANUFACTURING INC 1 —Freeport, IL
- $80,000 - $120,000 a year
- Full-time
- Azure
- Computer Science
- 5 years
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Oregon, IL
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
SIEM Engineer
SYSTEMTEC —United States
- Up to $87 an hour
- Contract
- Remote
- Background check
- 5 years
- System design
- Paid holidays
- Disability insurance
Quick Apply
1d

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Helpdesk Support Specialist
Nationwide Inbound Inc. —Freeport, IL
Previous experience in IT support, help desk, technical troubleshooting, or a similar technology-focused role. Maintain technical documentation and processes.
$20 - $30 an hour
Quick Apply
10d
Senior Help Desk Specialist
Foresight Bank —Winnebago, IL
Must have a valid driver’s license. Bachelor’s degree in IT/IS or related field and commensurate work experience in a regulated financial‑services environment…
$52,839 - $79,259 a year
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Desktop Support Technician - ONSITE
Ovation Workplace Services —Raymond, OH
Desktop Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to…
$35,000 - $48,000 a year
Quick Apply
2d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply
8d

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IT End User Specialist

MacLean-Fogg -
Sterling, IL

Quick Apply

Job Details

$65,000 - $75,000 a year

Qualifications

Bachelor's degree

Full Job Description

Role Summary

The IT End User Specialist 2 provides expert support to end users, ensuring the effective operation of personal computers, networks, hardware, software, and peripherals. This role addresses complex issues escalated from Tier 1 support, installing and configuring updates, troubleshooting network connectivity, and ensuring all systems are compliant with organizational policies. The IT End User Specialist 2 collaborates with other IT teams, document processes, and may deliver training to users for enhanced productivity and security compliance.

Key Responsibilities

Receive and resolve escalated referrals from Tier 1/help desk support, identifying and correcting more complex issues with hardware, software, and network configurations
Collaborate with other IT specialists to diagnose persistent or advanced issues, ensuring a high standard of service and user satisfaction
Perform installations and configurations for software, hardware updates, and security patches to keep systems up-to-date and functional
Set up and deploy new user workstations and accounts, maintaining records of configurations and updates for future reference
Assess and resolve issues related to network connectivity and communication systems to ensure uninterrupted and reliable network access
Develop and maintain comprehensive documentation for systems, workstations, and troubleshooting processes to support efficient problem resolution and system continuity
Provide training sessions or documentation for end users on new systems, features, and best practices to improve system utilization and user independence
Ensure all workstations and systems comply with security and organizational standards, conducting periodic checks and audits to maintain compliance
Support compliance initiatives by implementing security protocols and conducting user awareness training on secure practices
Setup and maintain conference room and collaboration systems
Assist in tracking IT assets, including managing and documenting the lifecycle of hardware and software within the organization
Complete required documentation thoroughly and accurately, maintaining clear records of work and support provided
Adhere to 5S standards by ensuring a clean, organized, and efficient workspace
Safety & Compliance:
- Follow all Safety, Environmental, and Quality policies and procedures, contributing to a safe work environment
- Perform other related duties as assigned to support the IT department's mission and goals

Qualifications Required

Education: Bachelor's
Experience: 2 to 4 years of experience in IT support or related areas, with a focus on troubleshooting and user support

Competencies/Skills

Proficient in IT troubleshooting, software/hardware configuration, and network support, with an ability to address complex issues independently
Advanced verbal and written communication skills to interact effectively with users, document processes clearly, and support collaborative problem-solving
Strong planning and organizational skills, with an ability to manage small projects, coordinate installations, and meet deadlines efficiently
Meticulous in documenting processes, managing assets, and ensuring compliance with IT and organizational policies.

Quick Apply

Refine Your Search

information technology jobs in Polo, IL

IT End User Specialist

Helpdesk Support Specialist

IT Manager

Director of Information Technology

IT Manager

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Military Service - U.S. Navy, Information Technology Professional

SIEM Engineer

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