Top 31 Information technology Jobs in Rindge, NH

Deskside Technician
HCL Technologies Limited - Business Services —Keene, NH
- $38,000 - $72,000 a year
- Email
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
Desktop Support Specialist II
Smile Partners USA —Leominster, MA
- Full-time
- Computer science
- Mid-level
- 3 years
Quick Apply
12d
IT Support
United Ag & Turf NE, LLC —Lancaster, MA
- $58,656 a year
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Desktop Support Technician
University System of New Hampshire —Keene, NH
- Full-time
- Research
- Mid-level
- Databases
IT Manager - Infrastructure & Operations (Hands-On)
DATA GUIDE CABLE CORP —Gardner, MA
- $90,000 - $110,000 a year
- Full-time
- 5 years
- ERP systems
- Office
Quick Apply
Sr Desktop Support Technician
University System of New Hampshire —Keene, NH
- Full-time
- Research
- Windows
- Driver's License
Digital Learning Specialist (DLS)
Hinsdale School District —Hinsdale, NH
- Full-time
- Classroom
- Research
- Mid-level
Service & Delivery Technician III
Shaw's —Keene, NH
- $26.57 - $34.53 an hour
- Weekends as needed
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Assoc Director, BI&T Compliance & CSV
Bristol-Myers Squibb —Devens, MA
- $176,720 - $214,137 a year
- Email
- Hybrid work
- Computer Science
- Engineering
- 11+ years
- Paid holidays
- Disability insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Athol, MA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
13d
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Up to 50% travel
- Health savings account
- Paid holidays
Quick Apply
6d
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
4d

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Desktop Support Specialist II
Smile Partners USA —Leominster, MA
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
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12d
Technical Support Specialist II
New England Life Care —Concord, NH
Field incoming help requests from end users via telephone, email, or in-person in a courteous manner. Valid Driver’s license in good standing and ability to…
$25 - $27 an hour
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2d

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IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
Bachelor’s degree in Information Technology, Computer Science, or related field preferred. My role requires that I build strong customer relationships and…
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Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
Respond, troubleshoot and implement permanent resolutions to customer hardware (desktop, laptop, printing, mobile computing, POS hardware and audio-visual)…
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10d

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information technology jobs near Rindge, NH

Deskside Technician

HCL Technologies Limited - Business Services -
Keene, NH

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Job Details

Permanent | Full-time
$38,000 - $72,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Microsoft Windows Server
Microsoft Excel
Microsoft Outlook
Smartphone (troubleshooting support)
Phone communication
Laptop (troubleshooting support)
IT service management
Visio
Windows
Printer (troubleshooting support)
Change management
Documentation tools
Video conferencing software
Task prioritization
Desktop (troubleshooting support)
Remote access software
Customer support ticket management
Desktop applications
Document viewing software
Microsoft Project
Desktop administration
Technical Proficiency
Adobe Acrobat
Peripheral hardware support
Video conferencing systems operation
Ticketing system technical support
Data analysis software
Mobile devices
Client interaction via phone calls
VPN

Full Job Description

Responsibilities

· Good in Data Analysis & Reporting using MS Office and ITSM tools

· Coordinate desktop changes to avoid deployment collisions.

· Prepare requests for rollout

· Prioritize change requests

· Create rollout plans for changes requests

· Coordinate implementation process

· Keep track of request and make sure they are implemented as planned

· Participate in incident handling concerning desktop changes.

· Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.

· Microsoft environment knowledge (desktop & server).

· Have good technical understanding of the products building up a desktop service.

· Experience from the desktop environment.

· Understanding and experience of change management process.

Technical Requirements

· · Phone support experience necessary.

· · Technical Service desk or technical call center experience is necessary.

· · Disciplined, systematic problem solving skills required.

· · Windows Operating systems

· · Clients: Windows XP, Windows 10

· · Servers: Windows 2008/2012/2016

· · Knowledge of Active Directory

· · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center

· · Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools

· · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio

· · Internet browsers (e.g. Explorer, Chrome, Firefox),

· · VPN and remote dial-in users

· · Support for laptop, desktops, and printers all models

· · PDA and blackberry support

· · Others: Adobe Acrobat and other common desktop applications like WinZip, etc

Soft Skills

· Excellent communication and conversation skills (Verbal and Written)

· Good documentation skills

· Good working knowledge of MS OFFICE (Including MS Project and Visio)

· Should have a great customer handling skills

· Able to handle unforeseen situations

· High level of acceptance

· Can drive HCL’s value and its methodology

Other Skills / Experience

· Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone

· Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.

· Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.

· Ability to learn new information quickly and the willingness to do so at all times.

· Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week.

· Customer Focus

· Teamwork

· Technical Expertise

· Interpersonal Effectiveness

· Concern for Order and Quality

Years of Experience

· Relevant : 7+ years of Service desk/deskside, customer service, and support experience with problem solving involving hardware.

Certification requirements

· Preferred MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification

· ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Job Types: Full-time, Permanent

Pay: $38,000.00 - $72,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in Rindge, NH

Deskside Technician

Desktop Support Specialist II

IT Support

Desktop Support Technician

IT Manager - Infrastructure & Operations (Hands-On)

Sr Desktop Support Technician

Digital Learning Specialist (DLS)

Service & Delivery Technician III

Assoc Director, BI&T Compliance & CSV

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Military Service - U.S. Navy, Information Technology Professional

Manager of IT Application - IFS ERP

Client Integration Specialist (Pharmacy Benefits)

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