Top 1067 Information technology Jobs in Riverdale, NJ

ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
IT Governance & Compliance Manager
Koellmann Gear Corp —Waldwick, NJ
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Health insurance
- Flexible spending account
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5d
L2 Dual Platform IT Technician (NYC)
DeepTech Inc. —New York, NY
- $80,000 - $90,000 a year
- Email
- Google Workspace
- 11+ years
- Mid-level
- Commuter assistance
- AD&D insurance
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Apple Mac Support Tech LV2 NYC Onsite
DeepTech Inc. —New York, NY
- $70,000 - $90,000 a year
- Email
- Background check
- Google Workspace
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Managed Services IT Technician
Preferred Business Systems, Inc. —Whippany, NJ
- $25.00 - $27.50 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
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System Support Engineer (Hybrid)
INVAR Technologies —Paramus, NJ
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Paid holidays
- 401(k)
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9d
Technical Support II
AAA Northeast —Fairfield, NJ
- $27.25 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
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14d
End User Support
Tata Consultancy Services —Mahwah, NJ
- $75,000 - $85,000 a year
- Computer Science
- Mid-level
- Windows
- Commuter assistance
- Health insurance
User Support Specialist III
University Hospital, Newark NJ —Newark, NJ
- $68,627 - $98,305 a year
- Full-time
- Computer Science
- Mid-level
- Business Administration
- Health savings account
- Disability insurance
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13d
Help Desk Technician
Langan Engineering & Environmental Services —Parsippany-Troy Hills, NJ
- $26 - $35 an hour
- Weekends as needed
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
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Desktop Support Technician
Compucom Staffing —Parsippany-Troy Hills, NJ
- $20.25 - $27.00 an hour
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
2d
IT Asset Management Supervisor
CohnReznick —Parsippany-Troy Hills, NJ
- $102,000 - $140,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid time off
- Parental leave
12h
OPERATIONS & TECHNOLOGY COORDINATOR
Harlem Link Charter School —Manhattan, NY
- $50,000 - $75,000 a year
- Full-time
- Microsoft Word
- School experience
- Research
- Health insurance
- Dental insurance
Quick Apply
13d
Data Center Site Lead
Vibotek LLC —Secaucus, NJ
- Contract
- Microsoft Word
- Mid-level
- Team management
Quick Apply
IT Internal Audit Manager
Atlas Air —Montvale, NJ
- $135,500 - $183,000 a year
- Overtime
- Hybrid work
- Microsoft Word
- Azure
- CPA
IT Deployment Technician
Insight Global —New York, NY
- $20 - $25 an hour
- Contract
- Computer Science
- Clinic
- In-person
- Travel reimbursement
- Health insurance
Quick Apply
11d
Desktop Support Technician
Leidos —Picatinny Arsenal, NJ
- $35 - $39 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
4d
Experienced MSP IT Support, Consulting and Project Associate
IT Radix, LLC —Whippany, NJ
- $50,000 - $70,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
16h
Help Desk Technician - Level 2
Health And Wellness Partners —Upper Saddle River, NJ
- $66,000 - $72,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Incident & Digital Support Specialist
Volvo Cars AB —Mahwah, NJ
- $65,199 - $121,083 a year
- English
- Mid-level
- Office

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ITSM Manager

Starr Companies -
New York, NY

Quick Apply

Job Details

Full-time
$160,000 - $185,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Computer science
System administration
Computer Science
Enterprise software
Configuration management
Process improvement
Bachelor's degree
ServiceNow
ITIL implementation
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

ITSM Manager

Job Summary

The IT Service Management (ITSM) Manager is responsible for leading the organization’s ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM processes, and leads a team and partners responsible for platform configuration, adoption, and ongoing improvement.

Key Responsibilities

Lead the design, implementation, and optimization of ITSM processes  using Service Now platform (Incident, Problem, Change, Request, and Configuration Management). 
Provide functional and architectural oversight for ServiceNow enhancements, integrations, and upgrades.
Manage and develop the ITSM / ServiceNow team and oversee vendor partners.
Build ITSM practices  using Service Now plarform to improve our user experience from a delivery of services they receive\request to ultimately empower them towards self-service. Providing them with multiple channels of communication to our platform. Ex. MS teams, Email, Phone, Portal. 
Drive automation and integration between ITSM tools and other enterprise systems. Ex. Workday, Intune, Systrack, Solarwinds. 
Own configuration, administration, and support of the ServiceNow platform;
Partner with business and IT stakeholders to define requirements, drive adoption, and gather feedback for continual service improvement.
Develop actionable dashboards, SLA/KPI metrics, and performance reports leveraging ServiceNow’s reporting capabilities.
Ensure ITSM practices and documentation support regulatory, security, and audit requirements

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
Demonstrated ServiceNow experience as a platform owner, ITSM lead, or lead administrator in an enterprise environment.
Hands-on knowledge of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions.
Strong understanding of ITIL principles and service management best practices.
Experience leading teams and/or vendors delivering ITSM and ServiceNow services.
Strong stakeholder management, communication, and leadership skills.

Preferred Qualifications

ITIL v4 certification.
ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
Experience deploying or scaling ServiceNow in a global or multinational organization.
Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Pay: $160,000.00 - $185,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in Riverdale, NJ

ITSM Manager

IT Governance & Compliance Manager

L2 Dual Platform IT Technician (NYC)

Apple Mac Support Tech LV2 NYC Onsite

Managed Services IT Technician

System Support Engineer (Hybrid)

Technical Support II

End User Support

User Support Specialist III

Help Desk Technician

Desktop Support Technician

IT Asset Management Supervisor

OPERATIONS & TECHNOLOGY COORDINATOR

Data Center Site Lead

IT Internal Audit Manager

IT Deployment Technician

Desktop Support Technician

Experienced MSP IT Support, Consulting and Project Associate

Help Desk Technician - Level 2

Incident & Digital Support Specialist

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