Top 309 Information technology Jobs in Rochester, MI

IT Support Technician - Microsoft 365, AD & Migration Support
Proactive Technology Management —Southfield, MI
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
11d
IT Manager
Robert Half —Farmington Hills, MI
- $85,000 - $105,000 a year
- 7 years
- Computer Science
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
Sales Support Analyst
THE PROFESSIONAL GROUP —Roseville, MI
- $50,000 - $60,000 a year
- Full-time
- ERP systems
- Mid-level
- Continuous improvement
Quick Apply
11d
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
3d
IT Support Specialist
Oakland University —Rochester, MI
- $66,512 a year
- Full-time
- Classroom
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
11d
End User Experience – PC Garage and GM Defense End User Support Technician
General Motors —Warren, MI
- Email
- Mid-level
- Organizational skills
- In-person
- Benefits from day one
4d
End User Support Technician
J.D. Power —Troy, MI
- $60,000 - $65,000 a year
- Email
- Computer Science
- Mid-level
- Office
12d
IT & System Support Specialist
CACI —Harrison Township, MI
- $79,000 - $166,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
The Desktop Support Technician II
Masco —Livonia, MI
- $23.80 - $37.35 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
Information Technology Support Specialist
Lit Financial —Troy, MI
- From $60,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Paid holidays
- Dental insurance
Quick Apply
12d
IT Analyst
Piston Automotive —Auburn Hills, MI
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
IT Support Specialist - Contract - Troy, MI - Onsite
INFO ORIGIN INC —Pontiac, MI
- $40 - $50 an hour
- Contract
- Mid-level
- Windows
- SharePoint
Quick Apply
2d
IT Support Technician
WOW! —Madison Heights, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
ONSITE IT SUPPORT TECHNICIAN
QUANTUM SERVICES GROUP LLC —Auburn Hills, MI
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Site IT Support Specialist
PPG —Troy, MI
- Full-time
- Computer science
- Computer Science
- English
Quick Apply
Help Desk Technician
Mercantile Bank —Troy, MI
- Full-time
- Office
- Windows
- Travel
- Health savings account
- Employee stock purchase plan
Quick Apply
IT Support Specialist
Beckman Coulter Diagnostics —Southfield, MI
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid time off
IT Level 1 Support Technician
MobileIT LLC —Huntington Woods, MI
- $40,000 - $50,000 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d

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information technology jobs near Rochester, MI

IT Support Technician - Microsoft 365, AD & Migration Support

Proactive Technology Management -
Southfield, MI

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Equipment installation
Equipment troubleshooting
Windows
Microsoft Office
Network infrastructure
Virtualization tools
Cloud networking
Server virtualization
Networking equipment (troubleshooting support)
Network security appliance implementation
Active Directory management

Full Job Description

Proactive Technology Management is looking for an experienced IT professional in the Oakland County area to join our team. We're looking for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs. If you like working in different client environments providing excellent customer service and technical support, this role could be for you! The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth. We offer a fairly defined, upward path with money and responsibility.

Location:

We are looking for someone to work full time in the Oakland County area.

Proactive Technology Is Different:

Monthly check-ins and annual path planning
Defined path for career development and personal growth
Fun, team-based approach
Constantly learning new tech
We are Nuts about IT

The Path:

Technician -> Integrator -> Engineer -> Consultant

Along the way, you may work remotely or on site with clients. Initially, you will not be assigned clients. As you grow into a senior technician role, you will have the opportunity to be assigned to and work directly with specific clients. This makes you a Primary. Moving along this path will put you in charge of larger clients, requiring more extensive knowledge of technology to help support our clients. Some techs may branch off along the way and become specialists in a specific area of IT like security, networking, or cloud.

Our Primaries are in charge of their clients from keyboard to cloud. They work with the decision makers to guide purchasing decisions, setup new equipment, and implement new services. This person must love helping people with technology and excellent communications skills are essential.

The Position:

We are hiring an experienced technician entering at the Integrator level. This person would work a hybrid schedule, with most troubleshooting being handled remotely with on-site visits as needed. 4+ years working at or above Tier 3-level support or in a specialist role is preferred.

Primary technicians work directly with our clients and other IT professionals - if you enjoy interfacing with multiple people on a daily basis and problem solving on the go, this role could be a great fit for you!

What to expect in your first 30 days:

Week 1 - Shadow and Learn

This is your initial introduction to our team, processes, and accounts. We make sure you understand our systems and how we use them, and help you acclimate to our company structure and what your daily schedule layout looks like. This week is a lot of shadowing and sitting in on larger projects and joining our call queue. You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage).

Week 2 - Shadow and Start Doing

After your initial introduction to the team, your shadowing will transition to more of an active role in troubleshooting and on-site projects. Your schedule could include handling a few remote troubleshooting tickets or calls and joining another tech for an on-site for the second half of the day. Ideally our new employees will have first-hand experience in client interactions, on-site projects, and remote troubleshooting by the end of Week 2.

Week 3 and Week 4 - Do and Observe

Approaching your first 30 days with Proactive, you should feel confident jumping in the call queue, taking tickets and hand-offs from other team members, joining techs for on-site visits, and tracking all of your time consistently. You will have a 30-day check-in to ensure you feel confident doing the above, tracking your hours, and have a solid understanding of what your job expectations are on your team.

Requirements

This is a fast-paced and dynamic position requiring a strong grasp of the fundamentals of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security. Troubleshooting, implementation, and installation are of the key areas of knowledge to be successful in this position.

Must Have:

5+ Office 365 and Windows Server experience
5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard)
5+ Network Setup experience (installing AP's, switches, and firewalls)
Extensive experience leading migrations
Extensive experience in virtualization and networking
Above and beyond customer service

Good To Have:

Bachelor's degree
IT-related certifications
MSP Experience

Responsibilities:

Setting Up Customer Networks (cloud to keyboard)
Windows Server Installation
Configuration Maintenance
Ongoing Support (access points, firewalls, and switches)
Remote troubleshooting of client, as well as on-site when required
Monday - Friday schedule
One Saturday per month for the first 18 months

Benefits

Full Medical Benefits
2 Weeks Paid Vacation
Full Time
Dental & vision insurance
401(k) matching

Quick Apply

Refine Your Search

information technology jobs in Rochester, MI

IT Support Technician - Microsoft 365, AD & Migration Support

IT Manager

Sales Support Analyst

IT Specialist/Desktop Support

IT Support Specialist

End User Experience – PC Garage and GM Defense End User Support Technician

End User Support Technician

IT & System Support Specialist

The Desktop Support Technician II

IT Specialist

Information Technology Support Specialist

IT Analyst

IT Help Desk Technician

IT Support Specialist - Contract - Troy, MI - Onsite

IT Support Technician

ONSITE IT SUPPORT TECHNICIAN

Site IT Support Specialist

Help Desk Technician

IT Support Specialist

IT Level 1 Support Technician

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