Top 308 Information technology Jobs in Rochester, MI

System Support Specialist II
Toshiba America Business Solutions, Inc. —Oak Park, MI
- $21 - $24 an hour
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
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IT Manager
Robert Half —Farmington Hills, MI
- $85,000 - $105,000 a year
- 7 years
- Computer Science
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
IT Systems Analyst
Sterling St James LLC —Romeo, MI
- Computer science
- Microsoft Excel
- Computer Science
Quick Apply
9d
Information Security Specialist
The Shyft Group —Novi, MI
- $65,000 - $80,000 a year
- Email
- Hybrid work
- Azure
- Computer Science
- DevOps
- Health savings account
- Disability insurance
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
4d
IT Support Specialist
Oakland University —Rochester, MI
- $66,512 a year
- Full-time
- Classroom
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
12d
End User Experience – PC Garage and GM Defense End User Support Technician
General Motors —Warren, MI
- Email
- Mid-level
- Organizational skills
- In-person
- Benefits from day one
5d
End User Support Technician
J.D. Power —Troy, MI
- $60,000 - $65,000 a year
- Email
- Computer Science
- Mid-level
- Office
13d
The Desktop Support Technician II
Masco —Livonia, MI
- $23.80 - $37.35 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT & System Support Specialist
CACI —Harrison Township, MI
- $79,000 - $166,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
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IT Support Specialist - Contract - Troy, MI - Onsite
INFO ORIGIN INC —Pontiac, MI
- $40 - $50 an hour
- Contract
- Mid-level
- Windows
- SharePoint
Quick Apply
3d
Information Technology Support Specialist
Lit Financial —Troy, MI
- From $60,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Paid holidays
- Dental insurance
Quick Apply
13d
IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
IT Analyst
Piston Automotive —Auburn Hills, MI
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
IT Support Technician
WOW! —Madison Heights, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
ONSITE IT SUPPORT TECHNICIAN
QUANTUM SERVICES GROUP LLC —Auburn Hills, MI
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Site IT Support Specialist
PPG —Troy, MI
- Full-time
- Computer science
- Computer Science
- English
Quick Apply
IT Level 1 Support Technician
MobileIT LLC —Huntington Woods, MI
- $40,000 - $50,000 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Help Desk Technician
Mercantile Bank —Troy, MI
- Full-time
- Office
- Windows
- Travel
- Health savings account
- Employee stock purchase plan
Quick Apply

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information technology jobs near Rochester, MI

System Support Specialist II

Toshiba America Business Solutions, Inc. -
Oak Park, MI

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Job Details

$21 - $24 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Employee discount
Life insurance
Pet insurance

Qualifications

Network installation
Customer communication
Equipment installation
Hardware maintenance
Application deployment
Windows
Printer (troubleshooting support)
Software installation
Network infrastructure
High school diploma or GED
Driver's License
Computer hardware
WAN
Networking equipment (troubleshooting support)
Technical customer support for office equipment
macOS
Windows support
Productivity software
Desktop administration

Full Job Description

Systems Support Specialist II

Hourly range $21.00- $24.00
Monthly Bonus

Toshiba America Business Solutions, a leader in digital technology, is seeking a Systems Support Specialist II to support a client. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently.

Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for individuals who are driven to contribute their professional best.

Summary: Troubleshoot and resolve systems support problems (remotely and onsite). Provide complex systems support including but not limited to networks, interface, connectivity, adding workstations, installations, and upgrades. Provide support and training to customers and other instructional use information. Seen as a Technical expert.

Responsibilities

Troubleshoot and resolve systems support problems (remotely and onsite). Provide moderately complex systems support including but not limited to networks, interfaces, connectivity, adding workstations, installations, and upgrades. Provide support and training to customers and other instructional use information.
Gather call information in order to identify the root cause analysis of the problem. Troubleshoot and resolve systems problems in the most efficient and cost-effective manner.
Monitor systems regularly to accept and/or reject network site surveys present and take appropriate action. Perform confirmation tests as directed. Document findings as identified and advise management of problematic areas..
Work with customers to resolve technical issues. Interface heavily with customers’ IT personnel. Advise customers on possible solutions as required. Escalate problems that are not resolved according to the department escalation process.
Provide guidance to less senior support specialists or Technicians remotely or in the field.
Ensure all related parties are aware of new information or data releases in providing effective and efficient service for customers.
Knowledgeable of current technology through reading and formal training, webinars, and research. Complete required Company training as assigned.
Prepare and submit all required paperwork in an accurate and timely manner. Perform other related duties as assigned.
Position responsibilities include assisting in the deployment of software -projects include pre-sale/active and post-sale projects.

Qualifications

High School Diploma or Equivalent.
Minimum 3 years of demonstrated experience in a combination of the following areas; networking systems, systems support, interfaces, connectivity, and related software.
Knowledgeable in the hardware and software industry.
Comfortable with installation and upgrades to network systems/equipment.
Proficient in Print Servers. LAN/WAN and Networking technologies.
Minimum of 1 year of working knowledge on deployment and troubleshooting of print-related activities on Microsoft Windows and Mac OS.
Proficient in MFP technologies, including deployment/servicing/and maintenance.
Working knowledge of Toshiba MFP Platforms, including e-bridge, EBX, and EBN technologies.
Preferred candidates should have an aptitude for print management and advanced scanning solutions with experience in deploying and troubleshooting these types of solutions.
Multi-project oriented and the ability to work in a fast-paced team environment-project coordination skills a plus.
Must have demonstrated knowledge of MS Office Suite Software, and internet software, analyzing and interpreting technical procedures, and troubleshooting customer issues.
Must be customer service oriented with good communication skills.
Valid Driver’s License and must be able to travel to sites periodically.

Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
Pet Insurance
401(k) plan
Company provided life insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] (mailto:[email protected])to request an accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

information technology jobs in Rochester, MI

System Support Specialist II

IT Manager

IT Systems Analyst

Information Security Specialist

IT Specialist/Desktop Support

IT Support Specialist

End User Experience – PC Garage and GM Defense End User Support Technician

End User Support Technician

The Desktop Support Technician II

IT & System Support Specialist

IT Specialist

IT Support Specialist - Contract - Troy, MI - Onsite

Information Technology Support Specialist

IT Help Desk Technician

IT Analyst

IT Support Technician

ONSITE IT SUPPORT TECHNICIAN

Site IT Support Specialist

IT Level 1 Support Technician

Help Desk Technician

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