Top 61 Information technology Jobs in Rochester, NH

Supervisor, IT Service Delivery & Customer Experience
High Liner Foods —Portsmouth, NH
- Hybrid work
- Oracle
- Microsoft Outlook
- Mid-level
- Dental insurance
- Vision insurance
Desktop Support Analyst I (CORP) – 1st Shift
TURBOCAM International —Barrington, NH
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Profit sharing
- Paid parental leave
IT Site Services Technician
NCS Global Services LLC —Rochester, NH
- $24 - $26 an hour
- Extended hours
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
12d
IT Support Specialist
AMM Consulting LLC - IT Managed Services —Portsmouth, NH
- $60,000 - $65,000 a year
- Full-time
- Background check
- Google Workspace
- Windows
- Health insurance
- Paid time off
Quick Apply
5d
Cybersecurity Analyst
SubCom —Newington, NH
- Full-time
- Azure
- AWS
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
IT Lead
Safran Aerospace Composites —Rochester, NH
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor of Science
- System design
- Paid parental leave
- Health insurance
Quick Apply
Marine System Support Specialist - Navy Messing & Berthing Barge
United Support Services, Inc. —Kittery, ME
- Full-time
- Background check
- Computer Science
- Military
- Health insurance
- Dental insurance
Quick Apply
12d
Level 1 Help Desk Support
Eclipse Clinical Technology —Exeter, NH
- Email
- Computer literacy
- Mid-level
- Office
Helpdesk Support Analyst Bank)/Req #1183 "Onsite Only"
Partners Bank —Springvale, ME
- Full-time
- Mid-level
- US work authorization
- Computer networking
- Flexible schedule
Quick Apply
LEVEL 2 ENGINEER
Portsmouth Computer Group —Portsmouth, NH
- Urgently hiring
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
L1 TECHNICIAN
Portsmouth Computer Group —Portsmouth, NH
- Urgently hiring
- Computer Science
- Mid-level
- Windows
- Paid training
- Health insurance
INFORMATION TECHNOLOGY MANAGER V
The State of New Hampshire —Concord, NH
- $40.70 - $55.88 an hour
- Weekends as needed
- High school
- Public speaking
- Driver's License
- Wellness program
- Paid holidays
IT Systems Support Specialist
Cobalt Benefits Group LLC —Exeter, NH
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Application Support Specialist (Custom Apps & Site Support)
Novocure —Portsmouth, NH
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Project Manager
Katalyst Healthcares & Life Sciences —Portsmouth, NH
- Contract
- Hybrid work
- Management
- Computer Science
- 11+ years
Quick Apply
11d
Part- Time Program Specialist - Technology
Virtual Learning Academy Charter School (VLACS) —Exeter, NH
- Part-time
- Mid-level
- Communication skills
Slot Tech
Granite State Gaming & Hospitality —Rochester, NH
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Communication skills
Quick Apply
Technical Training Professional
Trimble —Portsmouth, NH
- $78,400 - $107,900 a year
- Online Application
- Hybrid work
- Mid-level
- Travel
- Construction experience
- Paid parental leave
- Employee stock purchase plan
10d
Senior Manager, Cybersecurity Operations & Risk Management (Remote)
Cole Haan —Greenland, NH
- $155,000 - $185,000 a year
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
2d
Director of Technology
York School Department —York, ME
- Full-time
- School experience
- Google Workspace
- Computer Science

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Supervisor, IT Service Delivery & Customer Experience

High Liner Foods -
Portsmouth, NH

Apply Now

Job Details

Benefits

Dental insurance
Vision insurance
Referral program

Qualifications

IT department experience

Full Job Description

Job Overview:

Reporting to the Manager, IT Services & Customer Experience, the Supervisor, IT Services & Customer Experience is responsible for the day-to-day leadership and execution of IT support operations across all High Liner Foods sites. This role serves as the primary people leader for the IT Services & Support Specialists and Coordinator, providing direct coaching, scheduling, and operational direction to ensure service delivery is consistent, timely, and aligned with defined standards. The Supervisor acts as the operational escalation point, during and after business hours, for incidents and service requests, owns end-user asset lifecycle execution, and drives standardization and continuous improvement in support processes across all locations.

Essential Duties and responsibilities

Lead and oversee day-to-day IT support operations across multiple sites, including team leadership, workload management, coaching, scheduling, and operational escalations.
Manage end-to-end IT service delivery, including incident, request, and ticket management, ensuring SLA compliance, service quality, root cause analysis, and minimal business disruption.
Administer and maintain Microsoft 365 environments, including Active Directory, Exchange Online, SharePoint, Teams, and OneDrive, while supporting cybersecurity and business continuity initiatives.
Oversee IT asset lifecycle management, device provisioning, licensing, onboarding/offboarding coordination, and standardization of operational procedures to improve efficiency and user experience.
Coordinate releases, deployments, vendors, managed service providers, after-hours support, and operational readiness activities, ensuring effective escalation management and support continuity.
Drive continuous improvement, automation, AI adoption, documentation management, and customer satisfaction initiatives to enhance operational performance and service delivery.

Qualifications

Undergraduate degree or college diploma in Information Technology or a related field.
3+ years of leadership/supervisory experience combined with hands-on IT support experience, preferably within a CPG environment.
Strong experience supporting and troubleshooting Microsoft 365 applications, including Outlook, SharePoint, OneDrive, and Teams.
Solid technical knowledge of infrastructure, data centers, servers, networking, and Windows Server technologies including Active Directory, DNS, DHCP, and Group Policies.
Proven ability to manage multiple incidents, requests, and priorities effectively within a fast-paced, dynamic environment.
Experience with vendor management, audits, risk assessments, IT gap analysis, and the development of operational documentation, policies, and procedures.
Strong analytical, troubleshooting, and workflow improvement skills, with the ability to communicate technical concepts clearly to non-technical stakeholders.
Self-motivated and adaptable team player with exceptional attention to detail; ERP support experience, including Oracle JDE, is considered an asset.
Demonstrated passion for putting customers and consumers at the heart of their work
Strong ‘all hands on deck’ mentality, knowing that as a team we can strive and win as a team

Current employees please note: this position is referral bonus eligible! See our policy for more details.

What's in it for you?

Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await.

Competitive Salary
Heath, dental & vision coverage
Pay for performance incentives
Employee & Family assistance programs
Wellness Programs
Retirement Planning
Supplemental Parental Leaves
Disability Support
Family friendly Flex policies & Summer hours
Volunteer hours
Learning and mentorship opportunities
Safety focused work environment

About High Liner Foods

Founded in 1899 in Lunenburg, Nova Scotia, High Liner Foods has grown from a small salt fish company into a leading North American processor and marketer of value-added frozen seafood. Our trusted brands — including High Liner, Fisher Boy, Mirabel, Sea Cuisine, C.Wirthy & Co, Mrs. Paul’s, Van de Kamp’s, and Icelandic Seafood — are enjoyed by families, restaurants, and institutions across Canada and the United States.

Guided by our purpose of Reimagining Seafood to Nourish Life, we combine over a century of expertise with innovation, consumer insight, and responsible practices to deliver high-quality seafood people can trust.

At High Liner Foods, we are a people-first organization. We invest in our employees through development opportunities, collaborative teamwork, and a culture where safety, well-being, and growth are priorities. Whether in our offices, plants, or distribution teams, our people work together to deliver excellence and drive the future of seafood.

Our Values

Serve with Purpose – We put our customers and consumers at the heart of everything we do, creating quality products that help to nourish lives and foster connections that go beyond the plate.

Do the Right Thing – We lead with integrity, act responsibly, and make choices that support our people, our partners, and our planet. .

Innovate & Reimagine – We challenge the norm, embrace fresh ideas, and turn innovation into impact.

All Hands on Deck – Powered by people and driven by purpose, we lead with courage, hold one another accountable, and celebrate as a team

Ready to make waves with us? Join High Liner Foods and help shape the future of seafood.

To learn more please visit our our Career (https://www.highlinerfoods.com/careers)/LinkedIn (https://www.linkedin.com/company/high-liner-foods/life/1912d874-96c4-46ea-9926-6b046d103a17/?viewAsMember=true)/Indeed (https://ca.indeed.com/cmp/High-Liner-Foods/about) page

#HLSJ

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

information technology jobs in Rochester, NH

Supervisor, IT Service Delivery & Customer Experience

Desktop Support Analyst I (CORP) – 1st Shift

IT Site Services Technician

IT Support Specialist

Cybersecurity Analyst

IT Lead

Marine System Support Specialist - Navy Messing & Berthing Barge

Level 1 Help Desk Support

Helpdesk Support Analyst Bank)/Req #1183 "Onsite Only"

LEVEL 2 ENGINEER

L1 TECHNICIAN

INFORMATION TECHNOLOGY MANAGER V

IT Systems Support Specialist

Application Support Specialist (Custom Apps & Site Support)

IT Project Manager

Part- Time Program Specialist - Technology

Slot Tech

Technical Training Professional

Senior Manager, Cybersecurity Operations & Risk Management (Remote)

Director of Technology

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