Top 63 Information technology Jobs in Rural Hall, NC

Tier 1 Tech Support in Greensboro/Winston Salem NC
Innovative Consulting Group —Rural Hall, NC
- $41,000 - $56,500 a year
- Full-time
- Background check
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
IT Manager (hands-on)
Robert Half —Winston-Salem, NC
- $80,000 - $90,000 a year
- 7 years
- Windows
- Mentoring
- Disability insurance
- Dental insurance
Quick Apply
Help Desk Technician
Computerway Food Systems —High Point, NC
- $50,000 - $55,000 a year
- Overnight shift
- Spanish
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
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Service Desk Analyst
Zones —Winston-Salem, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
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Help Desk Technician
Chesapeake Containment —Winston-Salem, NC
- Email
- Spanish
- Microsoft Excel
- Computer literacy
- Dental insurance
- Paid time off
Quick Apply
2d
IT Technician
Modular Closets —Kernersville, NC
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
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IT Technical Delivery Coordinator
Atrium Health —Winston-Salem, NC
- $35.50 - $53.25 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
- Paid parental leave
- Disability insurance
Analyst I Service Desk
Womble Bond Dickinson —Winston-Salem, NC
- Full-time
- Office
- Windows
- Microsoft Office
IT Analyst I
Cambrex —High Point, NC
- Full-time
- Computer science
- Azure
- Computer Science
IT Senior Support Engineer
Goodwill Ind NW NC Inc —Winston-Salem, NC
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
IT Analyst/Programmer II
Winston-Salem State University —Winston-Salem, NC
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Retirement plan
Educational Technology Coordinator at Forsyth Academy (Part-Time)
National Heritage Academies —Winston-Salem, NC
- Part-time
- High school diploma or GED
- Education
- Associate's degree
Technical Support Engineer
IQE —Greensboro, NC
- $80,000 - $90,000 a year
- Mid-level
- 3 years
- SQL
- Disability insurance
- Health insurance
ERP Support Analyst - Dynamics 365
Renfro Brands —Winston-Salem, NC
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
IT Systems Administrator
Tenn-Tex Plastics, Inc. —Colfax, NC
- Email
- Computer science
- Computer Science
- 5 years
Quick Apply
Director of Information Technology
City of Wilmington —Center, NC
- Full-time
- Office
- Travel
- Contracts
Director of IT
UCW Logistics LLC —Winston-Salem, NC
- Full-time
- Hybrid work
- Writing skills
- Office
- 3 years
Quick Apply
Director of Information Technology
Quality Oil Company —Winston-Salem, NC
- Full-time
- Background check
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
14d
Infrastructure Operations Engineer Greensboro, NC
Nscale —Winston-Salem, NC
- $100,000 - $160,000 a year
- On call
- Mid-level
- Analysis skills
- Linux
Quick Apply
Desk Top Support
Independent Pharmacy Distributor —High Point, NC
- $15 an hour
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
2d

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information technology jobs near Rural Hall, NC

Tier 1 Tech Support in Greensboro/Winston Salem NC

Innovative Consulting Group -
Rural Hall, NC

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Job Details

Full-time
$41,000 - $56,500 a year

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Paid time off
Opportunities for advancement
Flexible schedule
Retirement plan

Qualifications

Endpoint Security
Teamwork
Wireless networking
In-person customer service
Windows
High school diploma or GED
Managing clients in a customer support role
Driver's License
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
IP networking
Desktop administration
Active Directory management

Full Job Description

Overview
Job Title: Tier 1 IT Support Technician (MSP) Experienced

Location: On-site/Hybrid within a 2-hour travel radius from Winston Salem, NC(travel to client sites as required)

Employment Type: Full-time

About Us:

ICG is a managed IT services provider delivering proactive, secure, and reliable IT and ERP support to small and mid-sized businesses. We value customer service, technical excellence, and teamwork.

Role Summary:

We are seeking an experienced Tier 1 IT Support Technician to join our MSP team. The technician will provide first-line support for end users across multiple clients, handle incident intake and resolution, perform basic onsite hardware and network tasks, and escalate appropriately. Candidates must be willing and able to travel to client sites within approximately two hours of the office as needed.

Key Responsibilities:

- Serve as first point of contact for client end users via phone, ticketing system, email, and remote tools.

- Triage, document, and resolve routine incidents and service requests (password resets, account access, printer issues, basic workstation troubleshooting).

- Perform onsite support at client locations within a 2-hour travel window for installations, repairs, and hands-on troubleshooting.

- Use remote management and ticketing platforms to diagnose, prioritize, and resolve issues, escalating to Tier 2/3 when necessary.

- Install, configure, and maintain desktops, laptops, printers, and peripherals.

- Assist with basic network troubleshooting: switches, Wi-Fi, VPN connectivity, and cable diagnostics.

- Apply and document standard operating procedures and maintain accurate ticket notes.

- Support onboarding/offboarding of users and hardware provisioning.

- Participate in scheduled maintenance, patching, and asset inventory tasks.

- Communicate incident status and resolution clearly to clients and internal teams.

- Maintain client confidentiality and adhere to security best practices.

Required Qualifications:

- 2+ years of hands-on experience in a Tier 1 IT support role, preferably in an MSP environment.

- Proficiency with Windows 10/11, Microsoft 365 administration basics, Active Directory, and common endpoint protection tools.

- Experience with remote support tools (e.g., RMM, remote desktop).

- Basic knowledge of networking concepts (TCP/IP, DHCP, DNS, VPN, Wi‑Fi).

- Strong customer service and communication skills.

- Ability and willingness to travel to client sites up to two hours from the office as needed; reliable transportation and valid driver’s license required.

- Ability to lift and move computer equipment (up to ~50 lbs).

- High school diploma or equivalent; relevant certifications (CompTIA A+, Network+, Microsoft) preferred.

Desired (but not required):

- Prior MSP ticketing system experience (e.g., ConnectWise)

- Prior MSP toolset experience (e.g., Datto RMM, IT Glue and other Kaseya Suite products)

- Familiarity with macOS, basic scripting, or imaging/deployment tools.

- Security-awareness training or certifications (CompTIA Security+, Microsoft Security).

Work Conditions:

- Combination of remote, office, and onsite client work.

- Occasional after-hours or emergency support may be required.

- Travel mileage reimbursement provided per company policy.

What We Offer:

- Competitive salary and benefits package.

- Paid time off, health insurance, retirement plan options.

- Training and certification support.

- Career growth opportunities within an expanding MSP.

How to Apply:

Send your resume and brief cover letter outlining relevant MSP experience and confirmation you can travel up to two hours to: [email protected]

Innovative Consulting Group (ICG) is an equal opportunity employer.

Pay: $41,000.00 - $56,500.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in Rural Hall, NC

Tier 1 Tech Support in Greensboro/Winston Salem NC

IT Manager (hands-on)

Help Desk Technician

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Educational Technology Coordinator at Forsyth Academy (Part-Time)

Technical Support Engineer

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IT Systems Administrator

Director of Information Technology

Director of IT

Director of Information Technology

Infrastructure Operations Engineer Greensboro, NC

Desk Top Support

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