Top 301 Information technology Jobs in Shawnee Mission, KS

Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician (IT)
UDC USA Inc —Grain Valley, MO
- $55,000 - $78,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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3d
Manager-IT Operations
WaterOne —Lenexa, KS
- $134,700 - $188,500 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Wellness program
- AD&D insurance
Service Installer Technician
Onsite Logic —Lenexa, KS
- $65,000 - $75,000 a year
- Full-time
- System design
- 3 years
- Experience equivalent to degree accepted
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GRC Analyst
Busey Bank —Leawood, KS
- $68,000 - $95,000 a year
- Full-time
- Azure
- Mid-level
- Analysis skills
- Profit sharing
- Wellness program
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9d
Desktop Support Technician
Stefanini North America and APAC —Leawood, KS
- $25 - $30 an hour
- Contract
- Mid-level
- Office
- Windows
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1d
IT Support Technician
Commercial Capital Company, LLC. —Lenexa, KS
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
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IT Help Desk Technician II
Imagine IT —Overland Park, KS
- $60,000 - $73,130 a year
- Extended hours
- Computer Science
- Mid-level
- Organizational skills
- Health savings account
- Health insurance
7d
Desktop Support Tech I
The University of Kansas Health System —Lenexa, KS
- Full-time
- Hospital
- Windows
- High school diploma or GED
3d
IT Service Desk Support Staff I
Terracon —Olathe, KS
- $22.25 - $31.25 an hour
- High school diploma or GED
- Driver's License
- Military encouraged
- Paid holidays
- Health insurance
IT Support Specialist
UNITED ROTARY BRUSH CORPORATION —Olathe, KS
- $78,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
Quick Apply
6d
Data Center Technician 1
DataBank —Lenexa, KS
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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1d
Technical Product Support - EdTech
Securly —Kansas City, KS
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
8d
IT Support Specialist – Customer Service Focused
Weber TC, LLC —Prairie Village, KS
- $24.92 - $30.01 an hour
- Full-time
- Background check
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
13d
Information Technology Specialist
US Office of the Chief Information Officer —Kansas City, MO
- $57,331 - $97,867 a year
- Online Application
- Background check
- Pass drug screening
- Office
- Paid holidays
- Health insurance
3d
IT Analyst
Argenta —Shawnee, KS
- Full-time
- Office
- Windows
- Continuous improvement
Quick Apply
2d
IT Support Specialist
Sims Global Solutions LLC —Lenexa, KS
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Tier One Support Desk Technician
Results Technology, INC —Overland Park, KS
- $20 - $23 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Health insurance
7d
Desktop Support Tech II
The University of Kansas Health System —Kansas City, KS
- Weekends as needed
- Hospital
- Mid-level
- High school diploma or GED
1d
IT Help Desk Technician
H&H COLOR LAB, INC —Raytown, MO
- $23 - $28 an hour
- Monday to Friday
- Pass drug screening
- Office
- Criminal background check
- Paid holidays
- Disability insurance
Quick Apply
13d

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information technology jobs near Shawnee Mission, KS

Desktop Support Technician

Sanametrix -
Kansas City, MO

Quick Apply

Job Details

Full-time
$55,000 - $62,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Serving clients
IT service management
iOS
Windows
High school diploma or GED
Bachelor's degree
Computer hardware
Remote access software
Customer support ticket management
Customer support
Ticketing system technical support
Mobile devices

Full Job Description

Desktop Support Technician

**** US Citizenship is required *****

This position is available in June

Job Summary:

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for an on-site Desktop Support Specialist position located in Kansas City, Missouri.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday onsite

Job Responsibilities:

· Configure, install, and support desktop computers, laptop computers, handheld devices, monitors, portable data storage devices, and other general peripherals.

· Provide enhanced desktop and end user support service to VIP customers.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Diagnose hardware and software failures, communicate the remediation plans to users, and provide status updates.

· Provide software support for users (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Provide virtual assistance sessions using Windows Remote Assistance and Apple Remote Desktop.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Support disaster recovery and adapt to various types of situations, clients, and tools.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Track and update the movement of all IT assets (laptops, desktops, printers, etc.) within the stipulated database and within time constraints.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications
ITIL foundations certification or ability to obtain certification within 6 months

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer support: 1 year (Preferred)
Windows: 1 year (Preferred)
iOS: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in Shawnee Mission, KS

Desktop Support Technician

Help Desk Technician (IT)

Manager-IT Operations

Service Installer Technician

GRC Analyst

Desktop Support Technician

IT Support Technician

IT Help Desk Technician II

Desktop Support Tech I

IT Service Desk Support Staff I

IT Support Specialist

Data Center Technician 1

Technical Product Support - EdTech

IT Support Specialist – Customer Service Focused

Information Technology Specialist

IT Analyst

IT Support Specialist

IT Tier One Support Desk Technician

Desktop Support Tech II

IT Help Desk Technician

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