Top 67251 Integrations engineer Jobs

Contact Center Engineer
Brooksource —Remote
- $55 - $60 an hour
- Contract
- Remote
- Microsoft Excel
- Senior level
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
6h
Sr. / Principal AEGIS CLASS Engineer
General Dynamics - Bath Iron Works —Bath, ME
- $93,000 - $140,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Windows
- Health savings account
- Health insurance
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
Director, Engineering Controls (SSI)
Shermco Industries, Inc. —Wichita Falls, TX
- $162,000 - $240,000 a year
- Full-time
- 11+ years
- Master's degree
- Mentoring
Quick Apply
Rocket Booster SME
Modern Technology Solutions, Inc —Huntsville, AL
- 11+ years
- Analysis skills
- Senior level
- Disability insurance
- Health insurance
Sr Engineer, IPT - Electrical & Avionics Systems
Piper Aircraft, Inc. —Vero Beach, FL
- Overtime
- 6 years
- OSHA
- Bachelor of Science
Quick Apply
Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
Electrical Engineer
Unity Staffing Services, LLC —Pittsburgh, PA
- $87,264.78 - $115,093.07 a year
- Full-time
- Continuous improvement
- In-person
- Manufacturing
Quick Apply
8h
Electrical Engineer III - Communications
OTTO Engineering —Carpentersville, IL
- $90,000 - $105,000 a year
- Online Application
- Customer service
- 5 years
- Senior level
- Profit sharing
- Health savings account
Senior Electrical Engineer
D-Riven Engineered Solutions —Canton, MI
- $101,000 - $110,000 a year
- Full-time
- Forklift
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Controls Engineer II
Inpria Corporation —Corvallis, OR
- Weekends as needed
- CAD
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
5h
Industrial Engineer
Capstone Logistics LLC —Byhalia, MS
- Microsoft Excel
- Microsoft Outlook
- Engineering
Quick Apply
Test Engineer - Fluids | New Glenn (Mid to Senior | D and 3rd Shift)
Blue Origin —Florida
- Background check
- Management
- Schematics
- Paid parental leave
- Paid holidays
Electrical Engineer - Medical Device Solutions
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Travel
- Wellness program
- Health insurance
Business Systems Engineer
Fabrication Enterprises Inc —Elmsford, NY
- $120,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
Quick Apply
Senior Engineer, Electrical Controls
The Scotts Miracle-Gro Company —Fort Madison, IA
- $99,700 - $117,300 a year
- Full-time
- Mentoring
- Senior level
- Electrical Engineering
- Health insurance
- Dental insurance
Sr. Electrical Engineer
DDS Companies —West Henrietta, NY
- $120,000 - $175,000 a year
- Online Application
- Background check
- Residential
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Controls / Systems Engineer
KD Automation —West Bend, WI
- $74,296.49 - $89,475.35 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Relocation assistance
- Health insurance
Quick Apply
6d
Test Engineer - II
NEOEx Systems, Inc. —Elyria, OH
- $75,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Bachelor of Science
- AD&D insurance
- Health insurance
12d
Project Design Engineer
IRWIN SEATING COMPANY —Altamont, IL
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Communication skills
- Mechanical knowledge
Quick Apply
6d

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Contact Center Engineer

Brooksource -
Remote

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Job Details

Contract
$55 - $60 an hour
6 hours ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Technical editing
Systems integration
Teamwork
Microsoft Excel
Content creation for technical audiences
Technical documentation
Call center experience
Enterprise software
Visio
Software installation
Enterprise software support
Network infrastructure
RAID configurations
Hardware support
Server virtualization
Integration with Third-Party Services (system development)
SAN
Network routing
Productivity software
Technical writing experience within technology
Server hardware support

Full Job Description

Contact Center Engineer

We are seeking an Engineer to support our enterprise level contact or call center customer sites. The UC solution includes all components of Cisco (UC) solutions including Cisco Unified Communications Manager (CUCM), Unity Connections, Cisco Unified Presence Server (CUPS), Cisco Emergency Responder (CER) , Cisco Unified Contact Center Enterprise (UCCE), Cisco Intelligent Contact Management (ICM), CVP, and IP IVR plus other third party software, integrated peripheral systems, hardware administration & testing, network validation, remote administration, systems monitoring, and integration with other enterprise applications.

Must have experience in the following Areas:

· Advanced networking experience using multiple Ethernet cards on a single server.
· Experience doing numerous installations and upgrades of above core OS’s.
· Server hardware experience configuring varying levels of RAID and establishing SAN connectivity.
· Installation and Administration experience with VMWare or HyperV.
· Creating and Editing Documentation to include proficiency with Microsoft Word, Excel and Visio
· Experience in a service, support or technical delivery role for:
· Cisco Intelligent Contact Management (ICM) / IP Contact Center (IPCC) / UCCE Unified Contact Center Enterprise (UCCE) solutions and integrations
· Cisco’s IP IVR and Cisco’s Customer Voice Portal (CVP) or third party IVR / VRU solutions and integrations
· Excellent written and verbal communication skills (technical documentation and client communication)
· Ability to troubleshoot installation related anomalies

Exposure or Experience with the following:

· Contact / Call Center
· Administration
· Operations
· Management
· Work Force Management (WFM)
· Customer Relationship Management (CRM)
· CTI Integration
· Screen Pop
· Third Party CTI Desktops
· CISCO Agent Desktop (CAD)
· CISCO CTI Toolkit (CTI OS) Agent Desktop
· Call Center Reporting
· Third Party Call Center Reporting Solutions
· Cisco Webview
· Cisco Unified Intelligence Suite (CUIS)
· Cisco Unified Intelligence Center (CUIC)
· Multi-Channel Contact Centers
· Web Collaboration
· Chat, Email (Exchange), Telephony
· Cisco Internet Application (CIS, CEM, CIM, EIM, WIM)
· Cisco IP Telephony (IPT) / Cisco Unified Communications Manager (UCM) (CallManager (CCM)) / Voice Gateways solutions and integrations
· Unified Contact Center Express (UCCX, IPCC Express)
· Telecommunications Maintenance & Administration on any major PBX / ACD / IP Telephony platform (Aspect, Avaya, Nortel, etc…) and/or integration with Cisco Intelligent Contact Management (ICM)

Certifications or work related experience in two or more areas:

· Microsoft Microsoft Certified Solution Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)
· Routing and Switching, Voice, or Service Provider.
· Cisco Certified Internetwork Expert (CCIE)
· Cisco Certified Network Professional (CCNP)
· Cisco Certified Network Associate (CCNA)
· VMWare Certified Professional or higher.
· EMC Cloud or Data Center Architect
· NetApp Certification

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $55.00 - $60.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

integrations engineer jobs

Contact Center Engineer

Sr. / Principal AEGIS CLASS Engineer

Systems Engineer - MBSE Specialist

Director, Engineering Controls (SSI)

Rocket Booster SME

Sr Engineer, IPT - Electrical & Avionics Systems

Senior Systems Security Engineer

Electrical Engineer

Electrical Engineer III - Communications

Senior Electrical Engineer

Controls Engineer II

Industrial Engineer

Test Engineer - Fluids | New Glenn (Mid to Senior | D and 3rd Shift)

Electrical Engineer - Medical Device Solutions

Business Systems Engineer

Senior Engineer, Electrical Controls

Sr. Electrical Engineer

Controls / Systems Engineer

Test Engineer - II

Project Design Engineer

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