Job Description
AI UX Design Intern @ Guidewire Software
3 month Internship | June – November 2026 | San Mateo, CA
Shape the Future of AI-Driven UX
Are you fascinated by the intersection of AI and user experience? Do you love crafting AI-driven interactions, designing intelligent experiences, and researching how users interact with AI-powered tools? At Guidewire, we’re pushing the boundaries of enterprise software with agentic UX solutions, and we’re looking for an AI-savvy intern to help us shape the future of intelligent user experiences.
This internship is designed for individuals who think beyond the interface, exploring how AI, our customers, and UX design come together to create seamless digital interactions. You will work alongside experienced UX designers, researchers, and product managers in a real-world business environment—experimenting, testing, and refining AI-powered experiences for the insurance industry.
Want to join Guidewire Basecamp?
A place for you to belong and thrive.
Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees, Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way, so they can confidently Navigate What's Next in their career.
GWBC = Guidewire Basecamp
Your Focus Areas:
1. Craft AI Experiences (Primary Focus)
Analyze user-AI interactions to improve accuracy, personalization, and outcomes in generative AI experiences.
Collaborate with PMs, designers, and engineers to integrate agentic capabilities into product workflows.
Develop, test, and refine AI prompts to optimize interactions between users and AI-driven features.
Explore generative AI and ML based applications to enhance UX workflows, design automation, and improve system responses.
Stay up-to-date on emerging AI trends in UX, human-AI interaction, and prompt engineering.
At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
2. UX Design & Interaction Exploration
Create user flows, wireframes, and prototypes to depict AI-driven experiences.
Collaborate with designers and PMs to translate user research into intuitive interactions.
Use generative AI design tools to drive your ideation.
3. UX Research & Insights
Plan and conduct user research to understand how AI-driven features impact user experience.
Use qualitative and quantitative methods such as desk research, usability testing, interviews, surveys, and heuristic evaluations.
Analyze research data to inform UX design strategies.
Communicate findings through reports, presentations, and experience-focused artifacts.
What You Need to Succeed:
Passion for AI, UX, and research—you're curious about how AI can enhance human-computer interaction.
Experience with AI models, machine learning, or AI prompt engineering (personal projects, coursework, or internships).
Basic knowledge of UX research methodologies (usability testing, surveys, interviews, etc.).
Familiarity with UX/UI design principles and tools (Figma, prototyping tools, or similar).
Strong analytical and communication skills—you can translate complex design concepts into human-friendly language.
Degree Preferred: Currently pursuing or recently completed a bachelor’s or master’s degree in AI, human-computer interaction, UX design, computer science, cognitive science, psychology, or a related field.
Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
How We Work at Guidewire:
AI-Native Mindset – We explore how AI can transform UX design and research, as well as our products and customer outcomes.
We Experiment & Iterate – AI is evolving rapidly, and we embrace continuous learning.
We Think Beyond the Screen – AI is changing how users interact with digital systems, and we design with that in mind.
We Value Collaboration – AI, UX, and research are strongest when combined.
About Guidewire
Guidewire serves a global community of more than 350 insurers of all sizes and lines of business in more than 30 countries. We are at the forefront of helping insurers adapt and succeed in a time of accelerating change. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business. Insurance technology is the perfect intersection of ML/AI application, sitting at the intersection of complex workflows, large historical datasets, and desire for transformation.
Join us and be part of the next wave of AI-driven UX innovation!
The US hourly rate for this full-time position is $40. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, competitive vacation packages, and a company-sponsored retirement plan, as outlined in our talent rewards program.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to
[email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail
[email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
