Top 2737 Internet systems analyst Jobs

Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)
Bridgeway Integrated Healthcare Services, Inc —Brigham City, UT
- $70,000 - $94,120 a year
- Part-time
- Background check
- Computer literacy
- HIPAA
- Profit sharing
- Wellness program
13d
Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)
Bridgeway Integrated Healthcare Services, Inc —Taylorsville, UT
- $70,000 - $94,120 a year
- Part-time
- Background check
- Computer literacy
- HIPAA
- Profit sharing
- Wellness program
9d
Commercial Credit Analyst-Must have 4 Yrs Commercial Real Estate Analysis Exp
International Bank of Chicago —Chicago, IL
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Linux System Administrator I
Strategic Defense Solutions —Warner Robins, GA
- $85,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Commercial Analyst and Lender
Valley Credit Union —Billings, MT
- $58,700 - $88,100 a year
- 8 hour shift
- Bachelor of Science
- Writing skills
- Basic math
Financial Analyst
Space Information Laboratories —Santa Maria, CA
- $41.68 - $75.00 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
- Health insurance
Quick Apply
2d
QA Software Analyst
RedSail Technologies, LLC —Shreveport, LA
- $60,000 - $70,000 a year
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
Part-Time Home Behavior Therapist (Framingham)
CROSSROADS CONTINUUM INC —Framingham, MA
- $25 - $30 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
Quick Apply
Board Certified Behavior Analyst
Southern Oregon ESD —Jackson County, OR
- $62,576.96 - $107,893.12 a year
- Full-time
- Background check
- School experience
- Classroom
- Health savings account
- Health insurance
Board Certified Behavior Analyst
Southern Oregon ESD —Jackson County, OR
- $62,576.96 - $107,893.12 a year
- Full-time
- Background check
- School experience
- Computer literacy
- Health savings account
- Health insurance
Cost Analyst
Professional Analysis Incorporated —Washington Navy Yard, DC
- $80,000 - $120,000 a year
- Email
- Hybrid work
- Background check
- 6 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
4d
Registered Behavior Technician (RBT)
Know Boundaries —Lyles, TN
- $16 - $22 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Experience working with individuals with disabilities
- Mileage reimbursement
- Health insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)
St. Joseph's Villa —Richmond, VA
- From $82,000 a year
- Part-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Registered Behavior Technician (RBT)
Know Boundaries —Smithville, TN
- $16 - $22 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Computer literacy
- Mileage reimbursement
- Health insurance
Quick Apply
Manager, Financial Aid Programs
Community College of Philadelphia —Philadelphia, PA
- $54,498 - $89,921 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Paid holidays
- Disability insurance
9d
Financial Analyst I
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $65,000 - $75,000 a year
- 8 hour shift
- Analysis skills
- Math
- Bachelor's degree
Quick Apply
3d
Security Operation Center (SOC) Analyst II
General Dynamics Information Technology —Colorado Springs, CO
- $112,840 - $137,310 a year
- 5 years
- Windows
- SQL
Registered Behavior Technician (RBT)
Know Boundaries —Shelbyville, TN
- $16 - $22 an hour
- Part-time
- Background check
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Mileage reimbursement
- Health insurance
Quick Apply
Computer Systems Analyst
Gold Dust Potato Processors, Inc. —Malin, OR
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- Computer Science
- Customer service
- Health insurance
- Paid time off
Quick Apply
10d

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Support Analyst I (Remote)

STUDIO ENTERPRISE -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$20 an hour

Qualifications

Stakeholder relationship building

Full Job Description

Job Summary:

Responsible for answering inbound calls and other channels of support across all customer channels, representing the originating organization appropriately. Evaluating the customer’s situation and work towards a first call resolution or appropriate escalation towards resolution. The analyst must accurately document actions taken in the customer relationship management software to ensure proper documentation and customer communication. Analysts must demonstrate the ability to service the customer appropriately while understanding the technical aspects involved to resolve customer issues. Success in this role requires customer focus, innovative thinking, positive attitude and a willingness to help others.

Key Job Elements:

Respond to requests for assistance across all channels (phone, email, ticket, chat) in a professional and friendly manner according to the standard operating procedure of the support center
Maintain accurate and timely records in the customer relationship management tool. This includes related logs, files, databases and referencing.
Maintain a high standard of quality in every interaction with internal and external stakeholders
Conduct follow-up as needed while working towards customer resolution
Meets and maintains all relevant KPIs associated with role including quality assurance scores and after call work measurements.
Maintains positive relationship with and between individual users, all user groups, other IT teams and peers within the Support Center.
Uses Support Center equipment such as laptop, peripheral devices, telephony equipment, printer, copiers and fax machines.
Acquires and applies specialized knowledge of the functional area within which job is performed, e.g. classroom, telephony, CRM, operating system, internet browsers, Microsoft and Apple productivity software, student information system, business software, human resource and Support Center specific software. In addition, hardware troubleshooting for desktop computers, laptops, printers, and peripherals
Acquires and applies relevant knowledge of concepts related to broader role function, e.g. ITIL Foundations, customer service, knowledge centered support, documentation and communication.
Acquires awareness of organizational structure and importance of following paths of escalation within Support Center and externally in terms of reporting relationships and job duties of other staff within the Technology Department.
Performs or assists with special projects and other duties as assigned.

Reports to:
Support Center Supervisor/Manager

Interacts with:
Students, Faculty, Staff, other IT Service Desk Staff, IT personnel, clients, partners

Knowledge:

Associate degree or certificate in Computer Science, Information Systems, or related field; Bachelor's preferred.
1-2 years in customer service; experience in support centers a plus.
Familiarity with ITIL Foundations and HDI Support Analyst certification is advantageous.

Skills:

Excellent written, verbal communication, and interpersonal skills.
Strong organizational, prioritization, and problem-solving abilities.
Proficient in Microsoft Office Suite, Teams, and call center tools.

Abilities:

Analyze incidents and recommend solutions effectively.
Work independently and collaboratively with cross-functional teams.
Provide responsive customer support to diverse users (students, faculty, staff).
Occasionally lift up to 25 pounds; up to 50 pounds with assistance.

Quick Apply

Refine Your Search

internet systems analyst jobs

Support Analyst I (Remote)

Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)

Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)

Commercial Credit Analyst-Must have 4 Yrs Commercial Real Estate Analysis Exp

Linux System Administrator I

Commercial Analyst and Lender

Financial Analyst

QA Software Analyst

Part-Time Home Behavior Therapist (Framingham)

Board Certified Behavior Analyst

Board Certified Behavior Analyst

Cost Analyst

Registered Behavior Technician (RBT)

Board Certified Behavior Analyst (BCBA)

Registered Behavior Technician (RBT)

Manager, Financial Aid Programs

Financial Analyst I

Security Operation Center (SOC) Analyst II

Registered Behavior Technician (RBT)

Computer Systems Analyst

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