Top 295 Iphone Jobs in Reston, Va

Helpdesk Lead
Computer World Services —Washington, DC
- $120,000 - $130,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
IT Support Specialist- Arlington, VA
CoStar Group —Arlington, VA
- $60,000 - $90,000 a year
- Full-time
- Azure
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
14d
Help Desk Technician - Tier 2 (MSP)
Solvere One/HouseCall —Dulles, VA
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician, Associate
LCG, Inc. —Bethesda, MD
- $28 - $32 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Senior Endpoint Support Specialist Windows/Mac/AD+AV
InfoStructures, Inc. —Washington, DC
- $68,000 - $75,000 a year
- Full-time
- Background check
- Bachelor of Science
- Office
- Health savings account
- Health insurance
Quick Apply
10d
Residential Service Electrician
Reddick and Sons, Inc —Manassas, VA
- From $30 an hour
- Urgently hiring
- Clean driving record
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Lead HVAC Installer
My Plumber PLUS —Manassas, VA
- Full-time
- Background check
- Clean driving record
- Customer service
- Health savings account
- Health insurance
Quick Apply
Refrigeration Technician
B&B Facility Maintenance —Washington, DC
- $20 - $60 an hour
- 8 hour shift
- Clean driving record
- 5 years
- Computer literacy
- Fuel card
- Health insurance
Quick Apply
Construction Estimator Commercial
PIONEER ROOFING SYSTEMS —Lorton, VA
- $95,000 - $130,000 a year
- Full-time
- Construction site
- 5 years
- In-person
- Fuel card
- Paid holidays
Quick Apply
Computer and Cell Phone Technician
Phone and Computer Fix —Montgomery Village, MD
- $18 - $22 an hour
- Part-time
- Mid-level
- In-person
- 1 year
- Employee assistance program
- Employee discount
Quick Apply
Field Support BCBA
Behavioral Framework LLC —Rockville, MD
- Up to $100,000 a year
- Full-time
- Mid-level
- Children
- Travel
- Mileage reimbursement
- Paid holidays
Quick Apply
11d
Building Energy Inspector
PEG, LLC —Haymarket, VA
- $47,600 a year
- Full-time
- Construction site
- Residential
- High school diploma or GED
- Paid training
- Fuel card
Quick Apply
Vehicle Inspector - Contractor
OPENLANE —Fairfax, VA
- $22 an hour
- Choose your own hours
- Mechanic experience
- Dealership
- Mid-level
- Flexible schedule
Quick Apply
2d
Vehicle Inspector - Contractor
OPENLANE —Bethesda, MD
- $22 an hour
- Choose your own hours
- Mechanic experience
- Dealership
- Mid-level
- Flexible schedule
Quick Apply
10d
Route Driver- Lakewood, WA
Valvoline Global Operations —Washington, DC
- Sales
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
7d
Pest Control Technician
Aptive Environmental LLC —Germantown, MD
- $19 - $22 an hour
- Full-time
- Background check
- Clean driving record
- Inventory management
- Paid training
- Fuel card
Quick Apply
Drive with Lyft - Earn on Your Own Schedule
Lyft Drivers —Sterling, VA
- Choose your own hours
- Clean driving record
- No experience needed
- Smartphone
Drive with Lyft - Signing up is Easy
Lyft Drivers —Fairfax, VA
- Choose your own hours
- Clean driving record
- No experience needed
- Smartphone
Drive with Lyft - Signing up is Easy
Lyft Drivers —Gaithersburg, MD
- Choose your own hours
- Clean driving record
- No experience needed
- Smartphone
DCA2 - Silver Spring - Cargo Delivery Partner
Fetch Package —Silver Spring, MD
- $25 - $80 an hour
- Contract
- Dedicated
- Driver's License
- Apartments
Quick Apply

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Helpdesk Lead

Computer World Services -
Washington, DC

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Job Details

Full-time
$120,000 - $130,000 a year

Qualifications

ITIL Certification
ServiceNow Certified System Administrator (CSA)
High school diploma or GED
ServiceNow
CompTIA Security+
IT department experience
Ticketing system technical support

Full Job Description

Provide daily supervision and direction to help desk staff who are responsible for remote and on-site support to users, which includes in the Washington D.C areas and remote from e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC & MAC, iPhone, YubiKey, and printer problems).

Key Tasks & Responsibilities

Answer and triage all requests, resolve all technical issues appropriate to skill levels as expediently as possible, and escalate to Tier II or Tier III level(s) as appropriate.
Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.
Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.
Manage day-to-day work assignments of help desk personnel and reporting of issues/outages to management.
Perform root cause analysis and analyze trends to remediate issues at the enterprise level.
Coordinate and collaborate with other teams within IT on issues and reporting to staff.
Identify and resolve problems with all automation hardware, software, systems and peripherals, at the customer service support center, the customer site, or by utilizing remote tools.
Document all requests or resolutions in ServiceNow ticketing system.
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop.
Install, configure and troubleshooting common Network Protocols, to include, but not be limited to, TCP/IP and wireless protocols.
Install, troubleshoot and perform repairs for terminals, mobile devices, peripherals and software.
Install and configure all components of the workstation configuration, such as network cards, sound cards, modems, video cards, printers, scanner, FAXs and other software and peripherals.
Provide requested reports derived from information contained in ServiceNow Or JIRA
Inventory, Monitor, troubleshoot, and resolve all operational and software problems associated with IT equipment, network and stand-alone printers

Education & Experience

Bachelor’s Degree desired. High School diploma required
1-2 years of IT operations experience.
Relevant experience and/or certifications may be substituted for degree requirements
Experience in a Microsoft computer support environment

Certifications

ITIL 4
HDMI- CSR
ServiceNow -Admin
Sec +

Security Clearance

Public Trust High (Tier 4/BI) Risk Level
Must be a US citizen or Lawful Permanent Resident

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

Full on-site work at the D.C. office

$120,000 - $130,000 a year

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

iphone jobs in reston, va

Helpdesk Lead

IT Support Specialist- Arlington, VA

Help Desk Technician - Tier 2 (MSP)

Desktop Support Technician, Associate

Senior Endpoint Support Specialist Windows/Mac/AD+AV

Residential Service Electrician

Lead HVAC Installer

Refrigeration Technician

Construction Estimator Commercial

Computer and Cell Phone Technician

Field Support BCBA

Building Energy Inspector

Vehicle Inspector - Contractor

Vehicle Inspector - Contractor

Route Driver- Lakewood, WA

Pest Control Technician

Drive with Lyft - Earn on Your Own Schedule

Drive with Lyft - Signing up is Easy

Drive with Lyft - Signing up is Easy

DCA2 - Silver Spring - Cargo Delivery Partner

I want to receive the latest job alert for iphone in reston, va

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