Top 2814 It/technical writer Jobs

IT Support Technician - NC
Software Technology Inc —Charlotte, NC
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Report Writer/Applications Developer
Boston Medical Center —Remote
- $71,500 - $104,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Writer
Fresenius Kabi —Pleasant Prairie, WI
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Bachelor of Science
- Wellness program
- Paid holidays
Quick Apply
5d
Cybersecurity Technical Writer - AI Trainer
DataAnnotation —Oregon
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
1d
Cybersecurity Technical Writer - AI Trainer
DataAnnotation —Connecticut
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
1d
Technical Writer
Changeis —Remote
- Contract
- Microsoft Word
- Mid-level
- HTML
Quick Apply
Technical IT Proposal Writer
Prudent Technology —McLean, VA
- $85,000 - $100,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Writer
AppMySite —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Technical Writer
Software Technology Inc —Remote
- Temporary
- Remote
- Microsoft Word
- English
- Analysis skills
Quick Apply
IT Knowledge Management Support (Technical Writer)
Dine Development Corporation —Remote
- Full-time
- Remote
- Mid-level
- Windows
- Continuous improvement
Technical Writer
AAC Inc —Vienna, VA
- $75,000 - $88,000 a year
- Bachelor of Science
- English
- Mid-level
Quick Apply
Technical Writer
Viken Detection —Burlington, MA
- $75,000 - $120,000 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
Quick Apply
IT Technical Writer (Mid-Level)
osair technologies —Washington, DC
- $30 - $35 an hour
- Contract
- 5 years
- Agile
- Senior level
Quick Apply
5d
Technical Writer
iCallidus —Columbia, MD
- $81,000 - $98,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Technical Writer
Verizon —Ashburn, VA
- $91,500 - $159,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- English
- Paid parental leave
- AD&D insurance
Technical Writer
Technatomy Corporation —Remote
- Computer science
- Computer Science
- Mid-level
Technical Writer
3M —Monroe, NC
- $84,595 - $103,394 a year
- Full-time
- Microsoft Word
- Research
- Mid-level
- Health savings account
- Disability insurance
Technical Writer
BITS —Herndon, VA
- 5 years
- English
- Senior level
Technical Writer
Dine Development Corporation —Remote
- Full-time
- Research
- Mid-level
- Bachelor's degree
Technical Proposal Writer (Part-Time)
Ariel Partners —Remote
- Part-time
- Remote
- Microsoft Word
- Mid-level
- 3 years
Quick Apply
12d

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IT Support Technician - NC

Software Technology Inc -
Charlotte, NC

Quick Apply

Job Details

Qualifications

Windows
High school diploma or GED
Driver's License

Full Job Description

Essential Functions:

The role manages (e.g., adding sub-roles, setting up Power BI roles, adding/updating security roles, and adding/updating the users' assigned supervisor).
The role creates and maintains the list of community services (Directory of Services), addresses and telephone numbers for the District Attorney offices, school names and addresses, and Zones.
Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database (KMDB) using Service Now.

Knowledge of:

Overall computer operations procedures, operating systems and platforms required (Windows 10)
Software such as: MSOffice,O365; I.E., Chrome, MS Outlook, Service Desk Technology, Adobe Writer; OneDrive; Skype for Business; VM; etc.
Current techniques and capabilities of personal computers, local area networks and wide area networks
Hardware such as: Motherboards, CPU's, Chipsets, Memory, printers, Peripherals, etc.
Customer Systems such as: Desktops, Laptops, Tablets, Thin & Zero Clients
Tools and technology within an ITIL and ITSM environment.

Skills

Performing continual research to enhance technical knowledge
Performing Critical Thinking (Complex Troubleshooting)
Maintaining adaptability when performing in new situations
Maintaining adaptability when performing in Emergency situations & under stress
Communication & attention to detail
Customer service

Abilities

Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals
Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Collaboration: Works effectively and cooperatively with others; establishes and maintains good working relationships
Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers' and own organization's needs
Technical/Professional Knowledge and Skills: Has achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise
Planning and Organizing: Establishes courses of action for self and others to ensure that work is completed efficiently
Managing Conflict: Deals effectively with others in an adversarial situation; uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
Proficient in various computer programs, including Microsoft Office

Experience:
Minimum of three years of IT support experience or an equivalent combination of training and experience

Education:
High School Diploma or equivalent

Licenses and Certifications:

Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges

Quick Apply

Refine Your Search

it/technical writer jobs

IT Support Technician - NC

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