Top 13643 It application analyst Jobs

EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Technical Support Analyst 4 - Petersburg, VA/Hybrid
Software Technology Inc —Petersburg, VA
- Mid-level
Quick Apply
Help Desk Analyst
Software Technology Inc —Harrisburg, PA
- Mid-level
- Cleaning
Quick Apply
Cybersecurity SOC Analyst
Beacon Hill Staffing Group —Remote
- $85,000 - $100,000 a year
- Full-time
- Remote
- Azure
- Mid-level
- AWS
- Dental insurance
- Vision insurance
Quick Apply
Application Analyst
EGB Systems & Solutions —Lanham, MD
- Entry level
Project Coordinator / IT Analyst - REMOTE
Connection —Schaumburg, IL
- $32 - $40 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- IT
Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
IT Application Support Analyst I
NORTHWEST ENERGY EFFICIENCY ALLIANCE INC —Portland, OR
- $70,000 - $80,000 a year
- Extended hours
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Health savings account
- Health insurance
Quick Apply
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Analyst
Candor Infotech —Sammamish, WA
- System design
- Mid-level
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Epic SER Application Analyst
Software Technology Inc —Remote
- Remote
- 1 year
- Entry level
Quick Apply
Computer Systems Analyst
Sumas Corporation —South Plainfield, NJ
- Full-time
- Computer Science
- Entry level
Application Support Analyst
Star Source Consulting —Norwood, OH
- On call
- Computer science
- Computer Science
- SQL
- Paid holidays
- 401(k)
Quick Apply
IT HR Systems Analyst
InfoQuest Consulting Group Inc. —Durham, NC
- Email
- Mid-level
- Office
- 3 years
Business Analyst Trainee
CapitalPlanHoldings —Remote
- $62,000 - $72,000 a year
- Full-time
- Computer Science
- No background check
- SQL
- Health savings account
- Health insurance
Quick Apply
7d
Programmer Analyst
VROne inc —Jersey City, NJ
- System design
- Mid-level
Application & Database Support Analyst
Dexter —Elkhart, IN
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
Quick Apply
Security Operations Analyst
E2E Networks —Welcome, SC
- Full-time
- Windows
- Linux
- Python
SOFT BLOOD BANK Analyst / Beaker Build Analyst - REMOTE
Software Technology Inc —Remote
- Urgently hiring
- Remote
- Mid-level
- Under 1 year
Quick Apply

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EHR Helpdesk Analyst- REMOTE

Software Technology Inc -
Remote

Quick Apply

Job Details

Qualifications

Knowledge management
IT governance
EHR go-live support
Mobile device support
Authorization controls implementation
IT user and group management
Achieving HIPAA compliance
Technical documentation
Incident management software
HIPAA
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Change management for system development
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Data access controls implementation
Customer service knowledge base
ServiceNow
Access control management
Identity and access management (IAM) solutions
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
EHR training delivery
Ticketing system technical support
Service level agreement (SLA) management
Mobile devices

Full Job Description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.

Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Quick Apply

Refine Your Search

it application analyst jobs

EHR Helpdesk Analyst- REMOTE

Technical Support Analyst 4 - Petersburg, VA/Hybrid

Help Desk Analyst

Cybersecurity SOC Analyst

Application Analyst

Project Coordinator / IT Analyst - REMOTE

Technical Analyst (Remote)

IT Application Support Analyst I

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Analyst

Help Desk Analyst 2

Epic SER Application Analyst

Computer Systems Analyst

Application Support Analyst

IT HR Systems Analyst

Business Analyst Trainee

Programmer Analyst

Application & Database Support Analyst

Security Operations Analyst

SOFT BLOOD BANK Analyst / Beaker Build Analyst - REMOTE

I want to receive the latest job alert for it application analyst

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