Top 23749 It application support engineer Jobs

Associate Application Support Engineer
ResMed —Remote
- $23.28 - $34.92 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Commuter assistance
- Health savings account
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Network Engineer
Syntiro Networks, Inc —Remote
- $30 - $60 an hour
- Full-time
- Remote
- Heavy lifting
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
14d
Application Support Engineer
U.S. Financial Technology —Remote
- $107,500 - $120,750 a year
- Full-time
- Computer Science
- Mid-level
- Java
- Health insurance
- Paid time off
Application Support Engineer
Software Technology Inc —Raleigh, NC
- Contract
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Support Engineer
Acre Security —Remote
- Full-time
- Remote
- English
- Mid-level
- Organizational skills
Support Engineer I
Laserfiche —Remote
- $29.33 - $37.50 an hour
- Full-time
- Remote
- Bachelor of Science
- Writing skills
- Bachelor's degree
- Paid holidays
- 401(k) matching
IT Support Technician
TechNexus Venture Collaborative —Chicago, IL
- $20 - $25 an hour
- Part-time
- Windows
- Analysis skills
- Organizational skills
Quick Apply
Application Support Engineer
InfoReach —Chicago, IL
- Email
- Mid-level
- Windows
- Bachelor's degree
IT Support Engineer
TechBinx —Hingham, MA
- $26.85 - $32.33 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Communication skills
Quick Apply
Helpdesk Engineer – Windows / Microsoft 365
Vichara —New York, NY
- $40 an hour
- Full-time
- Microsoft Outlook
- English
- Mid-level
Quick Apply
Support Engineer
Precisely US Jobs —Remote
- On call
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
10d
Application Support Engineer
Workarea —Philadelphia, PA
- Mid-level
- JavaScript
- Organizational skills
- Paid holidays
- Disability insurance
IT System Support Engineer
Oncorre —Bridgewater, NJ
- Microsoft Access
- Mid-level
- SQL
- Paid holidays
- Health insurance
Application Support Engineer
PrimeXM —Remote
- Email
- Remote
- Mid-level
- Windows
- 3 years
Tier 1 Application Support Engineer
inVia Robotics —Thousand Oaks, CA
- $25 - $28 an hour
- Mid-level
- Communication skills
Associate Engineer, Tech support
Nagarro —Remote
- Entry level
Quick Apply
Windows Desktop Support Engineer
USWired —San Jose, CA
- On call
- Writing skills
- Mid-level
- Windows
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance

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Associate Application Support Engineer

ResMed -
Remote

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Job Details

Full-time
$23.28 - $34.92 an hour

Benefits

Commuter assistance
Health savings account
Caregiver leave
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication

Full Job Description

Let’s talk about the team:

The primary role of the Application Support Team is to provide technical & engineering support to clinicians, external Biomedical IT support staff & internal teams. Key deliverables include taking ownership of customer queries related to the Somnoware Platform, research solutions and promptly respond whilst maintaining the highest levels in quality of customer support. Provide post-sales support for Somnoware within hospital systems and integrations of supported diagnostic sleep software systems, investigate software errors or failures internally with engineering, upgrading the platform when required, product maintenance & testing.

Let’s talk about the role:

The primary objective of the Application Support specialization within the Technical Support (CS) Job Family is to provide highly visible customer support ranging from remote off-site installation, as well as checking on customer incidents providing technical guidance and necessary diagnoses, troubleshooting, and repair/upgrade of the Somnoware application as needed.
Responsible for installation and approval of operational quality of Somnoware at customer sites.
Performs work in a specialized area of healthcare IT support that involves understanding workflow related to patient care for Clinicians/Physicians working with patients with OSA or COPD
Expected to perform independently and eventually become an SME on the Somnoware Platform as well as Sleep Diagnostic software systems
Document and maintain accurate records of client interactions and solutions provided
Identify opportunities for process improvements and innovative solutions for common problems
Create user guides/ internal documentation for customers as well as internal teams
Occasionally will be involved with formal training for junior staff.

Let’s talk about you:

Preferred degrees: Associate or Bachelors degree in CIS, MIS, IT or similar technical related major.
Experience supporting an enterprise application with customer facing experience is highly desirable.
Passionate about helping people and patient care
Attention to detail and quality in terms of support provided
Previous knowledge and experience providing support to government agencies is preferred.
Minimum of 3-5 years prior experience in support, customer success, or training is required.
Proficient in complex troubleshooting, problem solving, and root cause analysis.
Experience with Microsoft Word, Excel, PowerPoint, Visio. Experience in Salesforce, Zendesk, JIRA is desirable.
Knowledge and experience with healthcare information systems.
Ability to coordinate and oversee critical customer issues and deliver resolutions punctually.
Work remotely with limited supervision.
Excellent interpersonal and teamwork skills.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: 23.28 - 34.92 USD Hourly

For r emote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Apply Now

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it application support engineer jobs

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