Top 29461 It applications analyst Jobs

EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Help Desk Analyst - Trenton, NJ(Remote)
Software Technology Inc —Trenton, NJ
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
IT Systems Analyst
OSU Medical Center —Tulsa, OK
- Full-time
- Oracle
- Mid-level
- 3 years
Quick Apply
IT Business Analyst
Adeptus Solutions, Inc. —Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Disability insurance
Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
- 401(k)
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IT Disaster Recovery Analyst
MIDCONTINENT INDEPENDENT SYSTEM —Carmel, IN
- $85,000 - $101,000 a year
- 5 years
- Mid-level
- Bachelor's degree
- 401(k)
Quick Apply
IT Operations Support Analyst
Mission Valley Bank —Burbank, CA
- $38 - $51 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- 401(k)
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IT Analyst II
Kaleida Health —Buffalo, NY
- $82,212 - $113,022 a year
- Full-time
- Research
- Office
- Training & development
Quick Apply
Clinical Applications Analyst (8a-5p) IT Ambulatory Community Apps- Remote- Johnson City, TN
Ballad Health —Johnson City, TN
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- 3 years
IT - Workday Systems Functional Analyst - Remote
Erlanger Health System —Chattanooga, TN
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
Application Analyst II (Remote) - WashU IT
Washington University in St Louis —St. Louis, MO
- $65,900 - $112,700 a year
- Online Application
- Remote
- Pass drug screening
- Research
- Mid-level
- Commuter assistance
- Employee assistance program
Business Analyst
Technology Crest Corporation —Remote
- From $85 an hour
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- Training & development
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Project Coordinator / IT Analyst - REMOTE
Connection —Schaumburg, IL
- $32 - $40 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- IT
IT HR Systems Analyst
InfoQuest Consulting Group Inc. —Durham, NC
- Email
- Mid-level
- Office
- 3 years
IT Analyst
P2P Softtek Business Solutions —Pleasanton, CA
- $121,597 a year
- Email
- Azure
- Mid-level
- SQL
Analyst IT Report -Technology Development
Shelby County Schools —Memphis, TN
- Computer Science
- Mid-level
- SQL
- Paid holidays
- Health insurance
Quick Apply
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
IT Application Support Analyst I
NORTHWEST ENERGY EFFICIENCY ALLIANCE INC —Portland, OR
- $70,000 - $80,000 a year
- Extended hours
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Health savings account
- Health insurance
Quick Apply
IT Business Analyst (Azure DevOps)
Delan Associates, Inc —Remote
- Contract
- Remote
- Product management
- Senior level
Quick Apply
8d
Associate Business Analyst/Junior BA
Asset Capital Market —Remote
- $70,000 - $77,000 a year
- Full-time
- Remote
- Bachelor of Science
- Finance
- US work authorization
- Health savings account
- Health insurance
Quick Apply
8d

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EHR Helpdesk Analyst- REMOTE

Software Technology Inc -
Remote

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Job Details

Qualifications

Knowledge management
IT governance
EHR go-live support
Mobile device support
Authorization controls implementation
IT user and group management
Achieving HIPAA compliance
Technical documentation
Incident management software
HIPAA
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Change management for system development
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Data access controls implementation
Customer service knowledge base
ServiceNow
Access control management
Identity and access management (IAM) solutions
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
EHR training delivery
Ticketing system technical support
Service level agreement (SLA) management
Mobile devices

Full Job Description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.

Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Quick Apply

Refine Your Search

it applications analyst jobs

EHR Helpdesk Analyst- REMOTE

Help Desk Analyst - Trenton, NJ(Remote)

IT Systems Analyst

IT Business Analyst

Technical Analyst (Remote)

IT Disaster Recovery Analyst

IT Operations Support Analyst

IT Analyst II

Clinical Applications Analyst (8a-5p) IT Ambulatory Community Apps- Remote- Johnson City, TN

IT - Workday Systems Functional Analyst - Remote

Application Analyst II (Remote) - WashU IT

Business Analyst

Project Coordinator / IT Analyst - REMOTE

IT HR Systems Analyst

IT Analyst

Analyst IT Report -Technology Development

Junior Service Support Analyst

IT Application Support Analyst I

IT Business Analyst (Azure DevOps)

Associate Business Analyst/Junior BA

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