Top 341 It helpdesk supervisor Jobs

IT Helpdesk Technician
Construction & Realty Services Group —Lynbrook, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
HelpDesk Administrator
Edward M. Kennedy Community Health Center, Inc. —Framingham, MA
- $20 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Windows
- 403(b) matching
- Health insurance
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IT Support Specialist
Sharp Brains LTD —Springfield, OR
- $3,600 - $3,800 a month
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
Quick Apply
Helpdesk Technician I
CLAIMS MANAGEMENT RESOURCES INC —Oklahoma City, OK
- $19 - $21 an hour
- Weekends as needed
- Computer science
- Computer Science
- High school diploma or GED
- 401(k)
- Paid time off
IT Helpdesk Engineer
Meow Wolf —California
- $35.25 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health savings account
13d
IT Helpdesk Supervisor
CommuniCare+OLE —West Sacramento, CA
- $79,892.80 - $97,656.00 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- 403(b) matching
- Health savings account
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IT Support Specialist
Ovation Workplace Services Inc —Waltham, MA
- $45,000 - $62,400 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
System Support Specialist - Property Management
GRE Management —Seattle, WA
- From $90,000 a year
- Full-time
- Background check
- Microsoft Access
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
12d
IT Applications & Development Supervisor
Liebherr USA Co. —Newport News, VA
- $83,000 - $117,000 a year
- Online Application
- Computer science
- Microsoft Excel
- Computer Science
- Health insurance
- Dental insurance
ERP/WMS Supervisor
Liebherr USA Co. —Newport News, VA
- $127,000 - $164,000 a year
- Online Application
- Computer science
- Microsoft Excel
- Computer Science
- Health insurance
- Dental insurance
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Senior Information Technology Engineer
Community Action Opportunities —Asheville, NC
- $73,653 - $103,147 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Specialist Entry
AHU Technologies Inc —Washington, DC
- $19 - $21 an hour
- Full-time
- Microsoft Office
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
IT Infrastructure Administrator
Nutramax Laboratories —Lancaster, SC
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
IT Operations Engineer
US Metro Bank —Los Angeles, CA
- $65,000 - $85,000 a year
- Weekends as needed
- Research
- High school diploma or GED
- Travel
Quick Apply
IT Senior Associate Level 3 (Tempory to Permanent) - Office of Computing & Information Services
The City University of New York (CUNY) —Brooklyn, NY
- $125,932 a year
- Temporary
- 6 years
- English
- High school diploma or GED
- Health insurance
- Paid time off
IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays
IT Support Technician I
U.S. District Court - District of Arizona —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
Corporate Helpdesk Supervisor
WINDSOR FASHIONS LLC —Santa Fe Springs, CA
- $75,000 - $85,000 a year
- Overnight shift
- Mid-level
- Office
- Windows
Quick Apply
Desktop Technician
Artech LLC —San Juan, PR
- $15 an hour
- Contract
- Computer Science
- Mid-level
- Windows
Quick Apply

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IT Helpdesk Technician

Construction & Realty Services Group -
Lynbrook, NY

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance

Qualifications

Phone communication

Full Job Description

General Summary:

The IT Helpdesk Technician will be flexible role responsible for some onsite service and support needs for our employees while also having long-term project coordination between our employees and Main Service Provider (MSP).

Success in this role will depend on good communication among fellow employees, your manager, vendors, and support resources such as our MSP.

Executive Summary Of Employer:

Construction & Realty Services Group, hereafter referred to as CRSG, is a construction management firm with several niche construction services provided under its extensive portfolio. CRSG is known to the public under its operational entities such as Domani Inspections, Domani Consulting, Construction Realty Safety Group, and plenty others. The employer provides administrative services to these B2B Companies such as Payroll, Billing, Accounts Payable, Analysis, Marketing, and IT. CRSG is an employer of about 50 administrative employees and 400-500 employees including its collective entities. Spread among several offices in both Midtown Manhattan & Southern Nassau County Long Island, you will be joining an organization of hardworking individuals focused on providing the best support services possible to our operations and, ultimately, our clientele.

Essential Duties and Responsibilities:

IT support relating to technical issues involving Microsoft's core business applications, as well as other implemented business solutions.
Work with current IT staff and current Main Service Provider to further the IT agenda of improvement & satisfaction of services delivered to our employees throughout our organization’s entities.
Troubleshoot current business systems including but not limited to Sage and TimberScan involving networking or error message-based instances to assist out users. Coordination with appropriate department if error is outside scope of IT Department.
Immediate Response support for end users
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Coordinating communication with our employees as required: keeping them informed of incident progress and/or notifying them of impending changes.

Additional Duties and Responsibilities:

Ability to work in a team and communicate effectively with both direct supervisor, colleagues, and end users.
Escalate service issues to MSP that cannot be handled effectively with CRSG’s own resources.
Business awareness: specific knowledge of the entity and how IT relates to their business strategy and goals.
Document internal processes and procedures related to duties and responsibilities.
Responsible for entering time in Exaktime & submitting expenses (as necessary) via payroll’s latest procedure.
Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry
Managing and reporting on allocation of IT budget
Designing training programs and workshops for staff
Developing and implementing IT policy and best practice guides for the organization
Developing, running, and sharing regular operation system reports with senior staff.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional IT Certifications
Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care
Diagnosis skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Self-motivated with the ability to work in a fast-moving environment

We offer a comprehensive benefit package that includes medical, dental, vision, FSA and 401(k). We are an equal opportunity employer.

Job Type: Full-time

Quick Apply

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