Top 13768 It operations support engineer Jobs

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
IT Support Specialist
PlayStation Global —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
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IT Support Engineer
Eubanks Cloud Services —Fort Mill, SC
- $27 - $40 an hour
- Weekends as needed
- Hybrid work
- Background check
- Google Workspace
- Computer science
- Flexible schedule
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8d
IT Support Engineer
Owner.com —San Francisco, CA
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
Quick Apply
SIM Operations Engineer
Modern Technology Solutions, Inc —Edwards AFB, CA
- 5 years
- Engineering
- Windows
- Disability insurance
- Health insurance
Structural Engineer ( or Civil, Non-Traditional)
RISA —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Organizational skills
- Health savings account
- AD&D insurance
Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Director of Technical Operations
AuST Manufacturing —West Valley City, UT
- Full-time
- 5 years
- Bachelor of Science
- Mentoring
- Health savings account
- Relocation assistance
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Metallurgical Engineer
US Vanadium, LLC —Hot Springs, AR
- $35 - $45 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Computer literacy
- Relocation assistance
- Health insurance
Quick Apply
Applications and Integration Engineer
Hodgson Russ LLP —Buffalo, NY
- $69,740 - $85,555 a year
- Full-time
- Background check
- Azure
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
Network Engineer Manager (In-Office - Buffalo, NY)
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- 6 years
- Computer Science
- Office
- Health savings account
- Disability insurance
Quick Apply
Development Security Operations Engineer
Next Level Performance —New Brunswick, NJ
- $45 - $50 an hour
- Part-time
- Hybrid work
- Azure
- 5 years
- DevOps
- Health insurance
- Dental insurance
Quick Apply
Applications and Integration Engineer
Hodgson Russ LLP —Rochester, NY
- $69,740 - $85,555 a year
- Full-time
- Azure
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Mechanical Engineer
Flexsys America —Monongahela, PA
- $100,000 - $115,000 a year
- Full-time
- 5 years
- Bachelor of Science
- English
- Health savings account
- Relocation assistance
Quick Apply
10d
Sr. SecOps Security Engineer
Police and Fire Federal Credit Union —Bensalem, PA
- Weekends as needed
- Computer Science
- Office
- Analysis skills
- Health insurance
- Dental insurance
10d
Chemical Engineer
Impact Nano, LLC —Orange, MA
- $80,000 - $150,000 a year
- Full-time
- Background check
- Computer literacy
- Engineering
- Health savings account
- Relocation assistance
Quick Apply
Manufacturing Engineer
Virnig Manufacturing, Inc. —Fort Madison, IA
- $76,000 - $85,000 a year
- Engineering
- ERP systems
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Systems Engineer
3Nines Technologies, Inc. —Oklahoma City, OK
- From $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Manager - Electrical Engineering
Ghafari —Dearborn, MI
- Full-time
- 7 years
- Office
- Master's degree

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Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

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Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operational management
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Quick Apply

Refine Your Search

it operations support engineer jobs

Senior IT Support Engineer

IT Support Specialist

IT Support Engineer

IT Support Engineer

SIM Operations Engineer

Structural Engineer ( or Civil, Non-Traditional)

Field Service Support Specialist

Director of Technical Operations

Metallurgical Engineer

Applications and Integration Engineer

Network Engineer Manager (In-Office - Buffalo, NY)

Development Security Operations Engineer

Applications and Integration Engineer

Senior Installation Field Engineer

Mechanical Engineer

Sr. SecOps Security Engineer

Chemical Engineer

Manufacturing Engineer

Systems Engineer

Manager - Electrical Engineering

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