Top 10097 It server administrator Jobs

IT Support Specialist (Salesforce/CHATS Support) - Remote
Software Technology Inc —Remote
- Remote
- Google Workspace
- Mid-level
- 3 years
Quick Apply
IT Systems & Cloud Administrator
Rigel Pharmaceuticals, Inc. —Remote
- $100,000 - $135,000 a year
- Full-time
- Computer science
- Mid-level
- 3 years
Quick Apply
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
System Administrator III
OSC Global —Remote
- $82,912 - $146,200 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Salesforce Administrator
Foster & Adoptive Care Coalition —St. Louis, MO
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT SYSTEM & NETWORK ADMINISTRATOR
COLUSA CASINO RESORT —Colusa, CA
- $36 an hour
- Extended hours
- Research
- Mid-level
- Ability to lift 50 pounds
IT Specialist
Trailhead Biosystems Inc. —Beachwood, OH
- $70,000 - $75,000 a year
- Full-time
- 3 years
- SharePoint
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Part-Time IT Systems Administrator
Solid Machine —Rochester, NH
- Part-time
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Systems Administrator
SET - SETCO Sales Company —Hebron, KY
- Computer science
- Computer Science
- Mid-level
Quick Apply
3d
Senior System Admin - Knoxville, TN Office Onsite
Edfinancial Holdings LLC —Knoxville, TN
- Office
- SharePoint
- In-person
Quick Apply
Network Engineer Manager (In-Office - Buffalo, NY)
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- 6 years
- Computer Science
- Office
- Health savings account
- Disability insurance
Quick Apply
IT Service Desk Specialist
Hodgson Russ LLP —Buffalo, NY
- $52,572 - $62,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Mandarin Speaking IT Administrator
Confidential —Troy, MI
- Up to $70,000 a year
- Overtime
- Background check
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Telecom Administrator & IT Support Specialist
National Employee Benefits Administrators, Inc. (NEBA) —Pembroke Pines, FL
- Full-time
- Spanish
- System design
- English
- Health insurance
- Dental insurance
Quick Apply
12d
Network Administrator
St. Vincent Depaul Society of Lane County —Eugene, OR
- $51,840 a year
- Full-time
- Background check
- Software troubleshooting
- System design
- Health insurance
- Dental insurance
Quick Apply
Sales Data Administrator
GC America Inc. —Alsip, IL
- $85,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
HubSpot Admin & RevOps Operator
Valuetainment —Fort Lauderdale, FL
- $110,000 - $145,000 a year
- Full-time
- Mid-level
- Office
- APIs
- Health insurance
- Paid time off
Quick Apply
3d
Network Administrator - Jacksonville, IL
Quality Network Solutions —Jacksonville, IL
- From $50,000 a year
- Full-time
- Mid-level
- Windows
- Scripting
- Health savings account
- Health insurance
Quick Apply
Senior Network Engineer
isofy —North Charleston, SC
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
Network Administrator
Confidential —Novi, MI
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- 401(k)
Quick Apply
12d

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IT Support Specialist (Salesforce/CHATS Support) - Remote

Software Technology Inc -
Remote

Quick Apply

Job Details

Qualifications

Google Workspace
Bug Tracking (Quality assurance practices)
Incident report management
Spreadsheets
Incident management software
Word embeddings
Digital project management boards
CRM system proficiency
Productivity software
Defect tracking tools
Ticketing system technical support

Full Job Description

Key Responsibilities

Provide technical support for Salesforce and related third-party applications to internal and external users.
Respond to support requests received via email, phone, and virtual meetings/webinars.
Investigate, troubleshoot, and resolve application and technical issues.
Log, document, track, and monitor incidents through Salesforce Helpdesk, Jira, or other incident management systems.
Ensure incidents are categorized, prioritized, and assigned appropriately.
Validate reported bugs, reproduce issues, and identify root causes.
Escalate complex issues to the appropriate technical teams and monitor progress through resolution.
Maintain accurate documentation, including issue details, troubleshooting steps, and resolutions.
Identify duplicate issues and link them to existing tickets where applicable.
Provide users with timely updates regarding incident status and resolution.
Develop and maintain technical documentation, FAQs, and user guides.
Communicate system updates, known issues, and process changes to end users.
Participate in application testing, validation, and quality assurance activities.
Support continuous improvement of incident management processes and service delivery.

Required Qualifications

Minimum of 3 years of experience providing IT technical support or help desk services.
Proficiency with Microsoft Word, Excel, and Google Workspace.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with incident tracking and ticket management systems.
Excellent verbal and written communication skills.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently as well as collaboratively within a team.

Preferred Qualifications

Experience supporting Salesforce CRM and Salesforce third-party applications.
Experience using Jira for issue and project tracking.
Functional knowledge of the Child Care Automated Tracking System (CHATS).
Salesforce Administrator Certification or actively pursuing certification.
Experience with software testing, bug validation, and user acceptance testing (UAT).
Experience creating technical documentation, knowledge base articles, FAQs, and user guides.

Quick Apply

Refine Your Search

it server administrator jobs

IT Support Specialist (Salesforce/CHATS Support) - Remote

IT Systems & Cloud Administrator

IT Help Desk Administrator

System Administrator III

Salesforce Administrator

IT SYSTEM & NETWORK ADMINISTRATOR

IT Specialist

Part-Time IT Systems Administrator

IT Systems Administrator

Senior System Admin - Knoxville, TN Office Onsite

Network Engineer Manager (In-Office - Buffalo, NY)

IT Service Desk Specialist

Mandarin Speaking IT Administrator

Telecom Administrator & IT Support Specialist

Network Administrator

Sales Data Administrator

HubSpot Admin & RevOps Operator

Network Administrator - Jacksonville, IL

Senior Network Engineer

Network Administrator

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