Top 42809 It solution specialist Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Hospitality Software IT Specialist
HRS —Remote
- Full-time
- Hospitality
- Up to 50% travel
- Inventory management
- Health insurance
Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
Fujitsu —Santa Clara, CA
- $30 - $40 an hour
- Part-time
- Google Workspace
- Office
- Windows
IT Specialist
New Beginnings Inc —Lewiston, ME
- $53,000 - $56,000 a year
- Full-time
- Microsoft Access
- Basic math
- Mid-level
Jr. IT Support Specialist
Vytalize Health —Kansas
- Full-time
- Remote
- Microsoft Outlook
- Windows
- SharePoint
- Wellness program
- Disability insurance
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
IT Support Specialist
OpenAI —Seattle, WA
- $60.58 - $108.17 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Relocation assistance
IT Support Specialist
Vytalize Health —Kansas
- Full-time
- Remote
- Microsoft Outlook
- HIPAA
- Mid-level
- Wellness program
- Disability insurance
IT Specialist
Edgewood Tahoe Resort —Stateline, NV
- $68,000 - $74,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Communication skills
Quick Apply
IT Support Specialist
PlayStation Global —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
- Wellness program
- Health insurance
IT Specialist
RitePros —Portland, ME
- On call
- Azure
- Computer Science
- 3 years
IT Specialist
Qureos Inc —Charlotte, NC
- $20 - $45 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Specialist
One Federal Solution —Washington, DC
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick Apply
11d
IT Support Specialist
Drive —Bellevue, OH
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Windows
- Communication skills
Quick Apply
IT Helpdesk Support Specialist II
BrightWire Networks —Olympia, WA
- $45,000 - $50,000 a year
- Full-time
- Background check
- Maintenance
- Mid-level
- Health insurance
- Vision insurance
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
IT Specialist
Frontec Financial —Washington, DC
- Full-time
- Remote
- System design
- Mid-level
- Finance
Customer Support Specialist
InfoTrack US —Oregon
- $40,160 - $60,000 a year
- Full-time
- Remote
- Fair chance
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Specialist I, IT
LG Energy Solution Michigan, Inc. —Holland, MI
- Full-time
- Computer science
- Computer Science
- English
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

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it solution specialist jobs

Help Desk Specialist

Hospitality Software IT Specialist

Customer Support Specialist I

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IT Specialist

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Specialist I, IT

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