Top 2615 It systems engineer wireless support Jobs

IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Systems Support Technician
Epic Personnel Partners, LLC —Islandia, NY
- $39,000 - $41,000 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
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IT Network Systems Engineer
The Village Family Services —North Hollywood, CA
- $28.00 - $32.64 an hour
- Full-time
- Computer Science
- HIPAA
- Mid-level
- 403(b) matching
- Health insurance
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Wireless Systems Technical Support Engineer
Intracom Telecom —Miami, FL
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
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14d
IT Systems Engineer - End-User Support (USA)
Trexquant Investment —New York, NY
- $120,000 - $150,000 a year
- System design
- Office
- Travel
- Dental insurance
- Vision insurance
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Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Software Systems Engineer - IV (Wireless IT)
AmNet Services, Inc. —Warren, NJ
- Contract
- 8 years
- Analysis skills
- Quality control
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IT Systems Specialist
Toyota Research Institute —Cambridge, MA
- $90,000 - $136,400 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
13d
IT Systems & Support Engineer
Kingspan Light & Air LLC —Lake Forest, IL
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
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14d
Senior Infrastructure Security Engineer
GNS North America —Grand Rapids, MI
- Full-time
- Background check
- Azure
- System design
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Regional Project Engineer (Pittsburgh Region)
Global Data Consultants —Chambersburg, PA
- System design
- Windows
- Bachelor's degree
- Opportunities for advancement
System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net
Turner Technology —Holdrege, NE
- From $65,000 a year
- 8 hour shift
- Background check
- Azure
- Customer service
- Health savings account
- Health insurance
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Network Engineer Principal (TS/Q clearance required)
General Dynamics Information Technology —Denver, CO
- $111,155 - $150,385 a year
- Computer science
- Computer Science
- 5 years
- Health insurance
- Paid time off
Sales Engineer
Allied Telesis —San Jose, CA
- $140,000 - $180,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Sentinel ICBM Wing Operations Engineer
BAE Systems Inc. —Hill AFB, UT
- $120,874 - $205,486 a year
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Health savings account
- Paid holidays
Network Engineer Senior (CCNP)
GuROO —Washington, DC
- From $190,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Master's degree
- Health insurance
- Dental insurance
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Network Engineer Principal (TS/Q clearance required)
General Dynamics Information Technology —Albuquerque, NM
- $111,155 - $150,385 a year
- Computer science
- Computer Science
- 5 years
- Health insurance
- Paid time off
Autonomy System Architect
Liebherr Mining Equipment Newport News Co. —Newport News, VA
- $121,000 - $148,000 a year
- Online Application
- Bachelor of Science
- Engineering
- Continuous improvement
- Health insurance
- Dental insurance
Lead Infrastructure Engineer
Bryley Systems —Clinton, MA
- $85,000 - $100,000 a year
- Full-time
- Clean driving record
- System design
- Office
- Health insurance
- Dental insurance
Quick Apply
4d

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IT Support Engineer

TAG Solutions -
Menands, NY

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Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Windows Server
Written communication
Teamwork
Software troubleshooting
Interpersonal skills
Technical documentation
IT system monitoring
Windows
Network infrastructure
System maintenance
Virtualization tools
Firewall
Driver's License
Attention to detail
Hardware support
Server virtualization
IP networking

Full Job Description

Job Description

Position Title: IT Support Engineer
Reporting Manger: Service Manager
Team: Managed Services
Travel Requirements: Occasional onsite customer visits
Status: Full-time

Essence:
This position is responsible for providing IT support to TAG Solutions end users and their IT environments.
Including desktops, servers, network equipment and applications.

The IT Support Technician should have a broad range of technical experience and, above all else, a Customer-first mindset. They will field both more complex break/fix incidents and end user issues in conjunction with system-wide configurations that require a deeper knowledge of servers, virtualization, and networking. This role is expected to successfully resolve the majority of support requests raised to them, managing their efforts around TAG Solutions SLA requirements. In addition to incidents, an IT Support Technician also performs maintenance, updates, and system upgrades for a multitude of customer environments.

The key to success for a IT Support Technician is to maintain a proven level of proficiency with essential technical skills and to employ those with a passion for exceptional customer service in all interactions.

Qualifications:

Proven proficiency working with all Microsoft Operating Systems including latest server OS’s.
Proven proficiency working with IP networking including firewalls, switches and wireless technologies.
Proven proficiency working with VMWare
Proven proficiency working with Remote Monitoring and Management
Experience working with MS Office 365, Google Apps, Gmail, and anti-virus programs
Experience working with Backup solutions

For TAG proficiency means: You are capable and experienced, your skills can be demonstrated, and you are able to work independently with little help

Professional Qualifications:

Experience providing a high-level of customer service in a technical support environment
Experience managing customer directly over the phones or via electronic communications
Excellent verbal and written communication skills
Experience documenting and managing technical requests
Demonstrated ability to multitask and deliver IT support independently as well as with a team
Detail oriented
Do what-ever-it-takes attitude

Responsibilities:

Provide IT support to customers in accordance with the Support Playbook.
Monitor inbound phone and ticket queues, responding within service level agreements
Monitor queues for escalated tickets and respond within service level agreements.
Provide clear and detailed ticket notes.
Maintain and update documentation.
Look for ways to reduce ticket noise to help our customers more efficiently.
Contribute to a growing knowledgebase that all our engineers work from.
Onsite support at Customer sites as required.

Job Description

Contribution to “Customer Obsession”:

Providing customers with timely confirmation of the receipt of their issue, making them aware that we are “on it”
Understanding that well-crafted notes and exceptional detail on tickets is the foundation for the customers issue to be handled correctly throughout its lifecycle
Ensuring that the customers issue is completely resolved to their satisfaction
Asking about and addressing any other needs that a customer has

Desired Outcomes:

Confirming receipt of, and beginning work on escalated cases within 30 minutes of creation
Resolving 95% of cases with 30 minutes or less of total work time
Resolving minimum 12 tickets/day
Updating the case with exceptional notes whenever work is performed on a case, and taking the opportunity to call and send an update to the customer on the current status
Escalated cases include enough detail for Tier III to work them without additional request for information
Case details are tracked accurately and yield dependable and helpful reporting

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

This position requires travel to Customer sites. Are you located in or a short distance from of Albany, NY?

Experience:

Troubleshooting: 3 years (Preferred)
Windows: 3 years (Preferred)
Wolters Kluwer CCH: 1 year (Preferred)

License/Certification:

Drivers license (Required)

Willingness to travel:

100% (Required)

Work Location: In person

Quick Apply

Refine Your Search

it systems engineer wireless support jobs

IT Support Engineer

IT Systems Support Technician

IT Network Systems Engineer

Wireless Systems Technical Support Engineer

IT Systems Engineer - End-User Support (USA)

Remote Service Desk Analyst or IT Technical Support Analyst

Software Systems Engineer - IV (Wireless IT)

IT Systems Specialist

IT Systems & Support Engineer

Senior Infrastructure Security Engineer

Regional Project Engineer (Pittsburgh Region)

System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net

Network Engineer Principal (TS/Q clearance required)

Sales Engineer

Tier 3 Engineer

Sentinel ICBM Wing Operations Engineer

Network Engineer Senior (CCNP)

Network Engineer Principal (TS/Q clearance required)

Autonomy System Architect

Lead Infrastructure Engineer

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