Top 27688 It tech analyst Jobs

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Work from home
Quick Apply
Business Analyst II
Ellwood Group, Inc. —Irvine, PA
- Computer science
- Computer Science
- 5 years
Quick Apply
IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Programmer-Analyst
Purchase College —Purchase, NY
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- University
- Health insurance
- Dental insurance
Quick Apply
13d
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
Quick Apply
Entry Level Business Analyst
Weboptimix —Remote
- $68,000 - $78,000 a year
- Full-time
- No background check
- Bachelor's degree
- Business
- Paid holidays
- Health insurance
Quick Apply
13d
Associate Business Analyst/Junior BA
Asset Capital Market —Remote
- $70,000 - $77,000 a year
- Full-time
- Remote
- Bachelor of Science
- Finance
- US work authorization
- Health savings account
- Health insurance
Quick Apply
10d
IT Business Analyst
Adeptus Solutions, Inc. —Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Disability insurance
Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
Digital Tech Support Analyst
Caterpillar —Chicago, IL
- $99,840 - $133,810 a year
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
- $45,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
12d
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Lead Analyst, HR Analytics & Workday Reporting
Vantor Holdings Inc. —Westminster, CO
- $83,000 - $121,000 a year
- Full-time
- Computer Science
- 3 years
- Analysis skills
- 401(k) matching
- Pet insurance
Quick Apply
Electronic Health Record Business Analyst
Adelphoi Village Inc —Greensburg, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply
Technical Analyst
E Logic —Harlingen, TX
- From $65,000 a year
- Part-time
- Hybrid work
- School experience
- Computer Science
- ERP systems
Quick Apply
Electronic Health Record Business Analyst
Adelphoi Village Inc —Latrobe, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply
Economic Analyst - AI Trainer
DataAnnotation —Sunnyvale, CA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Data Analyst - AI Trainer
DataAnnotation —Englewood Cliffs, NJ
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
HTML Developer - Ads Quality Analyst
TELUS Digital —Remote
- $27 - $35 an hour
- Temporary
- Remote
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Paid time off
Quick Apply
4d

I want to receive the latest job alert for it tech analyst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Quick Apply

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Data Integration (Data management)
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Work Location: In person

Quick Apply

Refine Your Search

it tech analyst jobs

IT Analyst, Customer Engagement Technology

Business Analyst II

IT Business Analyst- ERP

Programmer-Analyst

TIER 2 HELPDESK TECHNICIAN

Entry Level Business Analyst

Associate Business Analyst/Junior BA

IT Business Analyst

Technical Analyst (Remote)

Digital Tech Support Analyst

IT Support Analyst

Software Support Technician

IT Helpdesk Analyst

Lead Analyst, HR Analytics & Workday Reporting

Electronic Health Record Business Analyst

Technical Analyst

Electronic Health Record Business Analyst

Economic Analyst - AI Trainer

Data Analyst - AI Trainer

HTML Developer - Ads Quality Analyst

I want to receive the latest job alert for it tech analyst

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected