Top 14891 It technician Jobs

IT Service Desk Technician
Trexon —Boston, MA
- $31 - $36 an hour
- Writing skills
- Research
- Mid-level
Quick Apply
IT/Desktop Support Technician
Liberty Software —Grapevine, TX
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
11d
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Level 1 IT Technician
SDG Corporation —Remote
- Full-time
- Remote
- Windows
- High school diploma or GED
- Organizational skills
Fractional IT Support Technician
Interdependence —Remote
- Monday to Friday
- Remote
- 5 years
- Mid-level
- Continuous improvement
Quick Apply
Customer/ Tech Support Specialist - 12V (Car Audio)
Trail Seven —Frederick, MD
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Specialist
Hodgson Russ LLP —Buffalo, NY
- $52,572 - $62,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Help Desk Technician
W&W AFCO Steel —San Angelo, TX
- $18 - $20 an hour
- Full-time
- Background check
- Fair chance
- In-person
IT Systems Specialist (On-site - Pelican Rapids and Mahnomen)
LAKE REGION ELECTRIC COOPERATIVE —Detroit Lakes, MN
- $32 - $35 an hour
- Email
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
9d
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
Quick Apply
Tech Support
INFINITY MASSAGE CHAIRS —Seabrook, NH
- $15 - $20 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Profit sharing
- Health savings account
Quick Apply
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Technology / Computer Technician
Green Earth Electronics Recycling —Saint Joseph, MI
- $15 - $22 an hour
- Part-time
- Ability to lift 50 pounds
- Electrical experience
- In-person
- 401(k)
- Paid time off
Quick Apply

I want to receive the latest job alert for it technician

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it technician jobs near

IT Service Desk Technician

Trexon -
Boston, MA

Quick Apply

Job Details

$31 - $36 an hour

Qualifications

Jira
Telecommunications network troubleshooting
Desktop computer repair
Wiki systems
Mobile device support
Windows
Printer (troubleshooting support)
High school diploma or GED
Documentation tools
VoIP
Confluence
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
SharePoint
Defect tracking tools
Desktop administration
Telecommunications data network configuration
Hardware diagnostics
Peripheral hardware support
Ticketing system technical support
Mobile devices

Full Job Description

IT Service Desk Technician

FLSA STATUS: Non-Exempt

DEPARTMENT: IT
SUPERVISOR: Operations Manager

DIRECT REPORTS: None.

Position Summary

This position is responsible for providing fast, reliable technical assistance to employees within the FEC business unit across two locations — Braintree, MA and Chelsea, MA.

The Support Technician serves as the primary point of contact for end-user hardware and software support in a Windows enterprise environment. The intended impact is to minimize downtime, maintain operational continuity, and deliver an exceptional support experience at every touchpoint across both FEC sites. We are looking for a technically sharp, customer-first professional who takes pride in solving problems efficiently and documenting their work thoroughly. Success in this role looks like timely ticket resolution, minimal repeat issues, and end users who feel genuinely supported.

This person cares about technology, continuous learning, and helping others. They are comfortable working independently, thrive in a team environment, and bring a positive attitude to every interaction. The skillsets central to this role include hardware and software troubleshooting, Windows administration, networking fundamentals, and clear written and verbal communication.

The essential functions of the job include providing Tier 1 and Tier 2 desktop support, managing the IT service desk ticket queue, maintaining hardware and peripheral equipment, supporting infrastructure projects, and serving as a resource for end users across the Braintree and Chelsea locations.

Minimum Qualifications

Education:

High school diploma or GED required; associate's or bachelor's degree in Information Technology or related field preferred.
CompTIA A+, Network+, or Microsoft certifications a plus.

Experience:

3–5 years of experience in a desktop support or IT service desk role.

Knowledge:

Working knowledge of Windows 10 and Windows 11 configurations and support on multiple hardware platforms.
Knowledge of Microsoft 365.
Knowledge of Jira Service Management and Confluence Documentation.
Knowledge of Active Directory, OneDrive, and SharePoint preferred.
Knowledge of mobile and telecom devices and services such as Dialpad or other VoIP systems, and various cell phone platforms.

Skills:

Network troubleshooting skills.
Printer configuration and support.
Ability to think through problems and visualize solutions.
Ability to implement, administer, and troubleshoot infrastructure devices.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
A positive attitude!

Job Responsibilities

Strategy & Planning

Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational technology needs.
Support development and implementation of new computer projects and new hardware installations.

Acquisition & Deployment

Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts.
Support development and implementation of networking/wiring projects and installations.
Maintain up-to-date knowledge of networking/wiring contracts and supervise contract-based installations.

Operational Management

Identify and deliver required hardware service levels according to organizational policies.
Liaise with, and provide training and support to, end users and staff on equipment operation and other issues.
Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware and other products.
Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products.
Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed.
Receive and respond to incoming calls, tickets, and/or emails regarding hardware problems.
Document instances of hardware failure, repair, installation, and removal.
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
If necessary, liaise with third-party support and equipment vendors.
Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs.
Perform related duties consistent with the scope and intent of the position.
Provide guidance to junior members of the team as required.
Manage input/output fleet, including printers and scanners.
Oversee deployment and testing/monitoring of building battery backups.

Other responsibilities, initiatives, and ad-hoc projects as required.

Salary Range

$31 – $36 an hour, depending on experience.

Quick Apply

Refine Your Search

it technician jobs

IT Service Desk Technician

IT/Desktop Support Technician

IT Support Technician (Part-Time, REMOTE)

IT Helpdesk Technician

IT Specialist (Tier 1)

IT Support Technician - (REMOTE)

Entry-Level Computer Support Technician

Technical Support Specialist

Level 1 IT Technician

Fractional IT Support Technician

Customer/ Tech Support Specialist - 12V (Car Audio)

IT Service Desk Specialist

Help Desk Technician

IT Systems Specialist (On-site - Pelican Rapids and Mahnomen)

TIER 2 HELPDESK TECHNICIAN

Tech Support

Field Support Specialist - (CCTV & Alarms)

IT Technician – MSP Onsite & Help Desk

IT Support Engineer (MSP EXPERIENCE REQUIRED)

Technology / Computer Technician

I want to receive the latest job alert for it technician

Related Searches

Explore jobs in more locations

Salary Range

Job Seeker Tools

Employer Tools

Browse

Stay Connected