Top 18009 It technology analyst Jobs

IT Systems Analyst
Center for Elders' Independence —Oakland, CA
- $86,095 - $129,143 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Bachelor's degree
Quick Apply
13d
IT Support Analyst II
Radiology Partners Inc —Remote
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10d
IT Security Analyst - US
mSupply —Remote
- $80,000 - $95,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
IT Applications - Systems Analyst
Kodak Alaris —Remote
- $70,000 - $75,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Disability insurance
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Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Windows
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Cybersecurity Analyst, IT Operations
Fors Marsh —Remote
- $110,000 - $125,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Computer Science
- Disability insurance
- Dental insurance
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Bswift System Analyst - Remote (EST)
Centro —Remote
- $40 - $43 an hour
- Full-time
- Remote
- Microsoft Access
- Computer Science
- Computer literacy
- Health insurance
- Paid time off
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Technology IT Vendor Management Analyst (Remote - EST)
Marathon Health —Remote
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- HIPAA
- Health savings account
- Disability insurance
IT Support Analyst II
Weill Cornell Medicine —New York, NY
- $44.34 - $50.00 an hour
- Weekends as needed
- Research
- Mid-level
- Office
Application Services Admin - CRM (Information Technology Analyst/Programmer II) - Aviation Department
City of Phoenix —Phoenix, AZ
- $76,294.40 - $112,715.20 a year
- Online Application
- Azure
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
12d
Information Technology (IT) Analyst
Bitsight —Boston, MA
- $64,800 - $81,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
13d
Associate Certification Program Systems Analyst
Guidewire Software —Remote
- $72,000 - $134,000 a year
- Email
- Remote
- Google Workspace
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Entry Level IT Analyst
Common Goal Systems Inc. —Des Plaines, IL
- Bachelor of Science
- Office
- Analysis skills
IT Risk & Compliance Analyst
Angi —New York, NY
- $85,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Oracle Global Data Warehouse, Senior Analyst HYBRID
CorTech —Pittsburgh, PA
- $61.57 an hour
- Contract
- Writing skills
- Office
- Bachelor's degree
3d
Senior Business Analyst (Salesforce/Fonteva)
American Retirement Association —Arlington, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- PMP
- Salesforce
- 3 years
- Profit sharing
- Health savings account
Quick Apply
Maintenance Repair and Overhaul (MRO) Analyst
Argos Business Innovations —Robins AFB, GA
- $72,800 - $87,360 a year
- Temporary
- 7 years
- Oracle
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
3d
Software Engineer Analyst - AI Trainer
DataAnnotation —Newton, MA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply

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IT Systems Analyst

Center for Elders' Independence -
Oakland, CA

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Job Details

Full-time
$86,095 - $129,143 a year
13 days ago

Qualifications

Cloud identity and access management (IAM)
IT user and group management
Communication platforms
Telephone systems
Network monitoring tools
Project stakeholder communication

Full Job Description

The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities

The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees.

The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset.

The salary range for the IT Systems Analyst position at Center for Elders’ Independence is $86,095 to $129,143. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI’s annual compensation review and established compensation practices.

DUTIES AND RESPONSIBILITIES:

Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements.
Design and deliver scalable IT training programs that support system adoption and improve operational efficiency.
Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention.
Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization.
Conduct root cause analysis for technical issues and recommend long-term resolutions.
Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction.
Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings.
Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans.
Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment.
Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately.
Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining.
Engage with third-party providers for system delivery, support, training, and infrastructure services as needed.
Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders.
Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented.

QUALIFICATIONS:

Bachelor's degree in a computing-related discipline, or equivalent experience.
5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework).
Proven ability to translate technical challenges into business-relevant insights and solutions.
Strong experience designing and delivering IT training to diverse user groups.
Demonstrated success in process improvement initiatives or service optimization projects.
Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Hands-on experience with:
- Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive)
- Identity & access management (Microsoft Entra ID, Active Directory)
- Device lifecycle and endpoint management tools (e.g., Intune, Autopilot)
- Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)
- Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact)
Strong interpersonal and communication skills—able to engage both technical and non-technical stakeholders.
Excellent documentation, knowledge management, and reporting capabilities.
ITIL certification (v3 or v4) strongly preferred.
Microsoft 365 or similar technical certifications are a plus.

“Be the bridge between people and technology—help shape an IT experience that empowers, not frustrates.”

Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

Quick Apply

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it technology analyst jobs

IT Systems Analyst

IT Support Analyst II

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Software Engineer Analyst - AI Trainer

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